Mark was absolutely amazing. i had a one car accident when i ran along a cable wire fence to…read moreavoid hitting he semi in front of me. the entire driver side was taken out...side mirror, both doors, driver side door handle. could not even get in on driver side. when took car for estimate Mark was so gracious and fixed my car so i could get in on the drivers side. when i finally got my car to his shop, it looked like it had just come off the showroom floor. it was absolutely beautiful. i highly highly recommend Crain auto body if you need your car's body repaired. very honest and up front and great to work with. i cannot thank Mark enough for the wonderful job he did.

I cannot thank Mark and his crew at Crain enough. Our truck was rear-ended on 74, traveling to…read moreAsheville. The hitch and bumper were smashed, and this meant we could not tow our camper back home to Phoenix. With less than a week to leave for home, our insurance company and a (unnamed) national body shop was less than worthless. So we looked around for a local body shop, and found Cran Auto Body. Mark came through quickly with a very reasonable estimate, was incredibly reassuring and explained the whole process to me. Even pointed out things he could reuse and did not need to buy. Super honest guy! The insurance company actually agreed with his full estimate! He got us on the road with a new bumper and hitch in no time, and we got home safe and sound. Very high quality work, factory OEM parts and everything. I hope to never have to use him again, but if any of you need that level of work, Crain's is the way to go. Also, a PSA. Always buy local, never go to the Walmarts of the world if you need quality work. Unless you need a whole lot of toilet paper in a hurry. In that case, go to Walmart. Though if you are in that kind of situation you perhaps need to rethink your life choices. Otherwise, buy local, spend local. You won't regret it.

I ust moved from Black Mountain to Swannanoa, and I've driven right by this business many times,…read moreand didn't know if it was reputable from the looks of it.... All there is to go on is a little sign by the road that says "Free A/C check"... I thought I'd check them out after my new landlord and a new neighbor recommended them highly, since they are 10 minutes from me and my 2005 Prius had an electrical issue that needed to be addressed. They are professional, knowledgable, car hobbiysts (that's always good in my book), they gave me a ride back home from the shop, then came and got me when it was ready! Fair prices, high quality work, what more could one ask for? Keath, Your Handyman 404-274-1689

Dolphin has done some extensive work on my older car over the years, some that was quite expensive…read moreand I've wondered about the quality of their work as the results seem less than spectacular. I don't know much about cars in general and tend to accept what a mechanic tels me. That said, I had some necessary work done by a mechanic at Dolphin automotive the week after hurricane Helene came through. All the other local auto mechanic shops were destroyed or out of service due to lack of electric and water service. I was charged $95 for diagnosis (? I already knew what was wrong with the car) plus $95 for a switch (??) and $95 for labor. My car ran just fine when I drove it into Dolphin's station that day. After the work was done, which by the way, did not involve the engine, the car started missing badly as soon as I drove out. Back at the mechanic, told me a part had been broken and I needed to replace the entire assembly. Denied having broken the part, which I find hard to believe. Why would my car run fine before they worked on it, to not run afterwards? As I stated before, Dolphin mechanics have worked on my car several times and have done an ok job, nothing outstanding. I now suspect they pad their invoices but can't prove anything, just like I can't prove the worker broke my part. However, after this last incident I will no longer patronize the shop and will not recommend them to anyone I know.

Took my 4Runner for body repair and they did a great job in great time. They're very easy to work…read morewith, gave me a great detailed quote, communicated often and very clearly (thank you Melinda!), and the work looks great. Great family-owned local business. Glad I found them!

A very good business run by great people. This place came recommended and did not disappoint. I…read morebrought my truck in for a power steering problem and they did a great job repairing it. The prices are competitive, it the service impressed me most. The employees and owner are friendly, polite and follow through on their promises. One last story to give you an idea of how great these folks: I borrowed a car from a relative while my truck was being repaired. On my way home, the alternator went out. I called Darrell at Rice's. He was there with his flatbed in 15 minutes and had the car repaired the next day. I highly recommend this business. Give them a try!

Fletcher car care gives the best service of any business I know. Recently I had to to take my car…read morein and they brought me back home , the 2 hours later called me and said work completed on my car and they came to my house and picked me back up. These guys are awesome. They do great work and are honest. They have decent pricing on tires as well. They deserve 5 stars.

HORRIBLE CUSTOMER SERVICE! I made an online appointment through their website for an inspection…read more When I arrived I was told their online system "doesn't talk to them" and that there were no appointments available and their tech was "busy with a 22 hour job" and thus, couldn't do my inspection despite my appointment. why have an online appointment tab on your website if it doesn't "talk" to you!

These guys told me they had fixed my vehicle and charged me a few hundred dollars for the repairs…read more After driving less than 50 miles, all of the warning lights they said they fixed came right back on, and the vehicle still feels extremely unsafe to drive. They also performed a safety check and told me the vehicle was safe, which clearly does not match what I am experiencing now. I'm extremely disappointed with the service and the money I spent, especially considering the issues were supposed to have been resolved. Based on my experience, I would be very cautious about spending your money here unless you want to risk wasting both your time and your money.

Fred is super nice and is very affordable! He worked in a…read moretime look at our truck even when he was extremely busy. Did a great job !

An inconsiderate person scratched the paint on my immaculate BMW SUV without leaving any contact…read moreinformation. i brought my vehicle in and the repair was made in two days with absolute perfection. Allison handled everything quickly and professionally. Wonderful experience! Other body shops tried to rip me off on the cost of the repair, but Precision was fair and reasonable. Highly recommend them!

They painted my car several years ago. I was happy with the results so I went back just the other…read moreweek and asked to have my other car painted. They told me they don't do painting by consumers only. They only do paintings that are paid by insurance. That is the craziest thing I've ever heard. I had the money to pay straight up but since they have that attitude I won't go back again and I don't think they're very good with customers.

Waynesville Body Shop did an excellent job repair my vehicle to like new condition. I was kept…read moreinformed about everything going on through the process. When I picked up my vehicle, it was washed and detailed. I can't speak highly enough for this business. Thank you Rick and Alice.

Rick did an excellent job repairing a scratch that I needed quickly. Since I only had one car, he…read moregraciously offered to take me home and then pick me up when done. And his was the lowest bid.

After taking my car to a different auto maintenance place and receiving non-satisfactory service,…read moreon a whim I took my car to Tio-Top Auto. I was totally pleased with the repair service from Top Top. Fast, reliable service. Competitive pricing. Friendly staff. I'll return for routine maintenance. I trust their service.