This Man talks the talk & he Walks the Walk! I have experienced a ton of reasons to distrust…read more"mechanics" working on my car but...... I heard about this Mechanic through a towtruck driver that did me a HUGE favor by letting me know about Mr. Pate. He knows his +trade in & out. He's not afraid of work, He diagnosed my problem right away..., explained it to me & let me know the cost BEFORE he started working on my car! He got right on it & before I knew it, My Car ran like a top & was very reasonable on the bill. He gets a A+ as a grade for his performance! Thank You Mr. Pate! It's comforting to know that Integrity is not dead... Joyce Capers Mustang Owner....

I recently found a vehicle at this dealership via CarGurus and reached out to schedule a time to…read morepurchase it. As a full-time student and worker living two hours away, I carefully coordinated with the dealership to set up an appointment. On the day of the scheduled visit, I checked the listing only to find it had disappeared. After calling the dealership, I discovered the car had been sold--no one informed me, and I would have made a two-hour trip for nothing. If you choose to work with this dealership, ensure you double-check everything to avoid wasted time and frustration.

Have used City a couple of times to work on my truck, and they are always friendly, responsive, and…read moredo great work. You can probably find cheaper places, but if you want quality, reliable folks that can handle any problem, I highly recommend them.

PLEASE READ BEFORE GOING TO THIS LOCATION!!! My first…read moreinteraction with this business was on 6/9/20 my car had just reached 135,000 miles and I hadn't done any service to my transmission. I drove past this business and decided to give them a chance. I spoke to Amy on the phone and explained the service I would need which would be my fluid changed out and my filter.I Was told that they do courtesy consultations and there would be no charge. I made an appointment for Friday 6/12/20 but got a phone call on Thursday from Amy asking me for my Vin number so that they can order parts. I thought that was a little strange because I was just coming in for a consultation but I figured if I wanted to get my service done there at least the parts would be ready. When I got there on Friday I walked in and Amy was in the middle of a conversation Stopped and told the man that was there she wanted to get my keys. (No greeting whatsoever) after I told her I Would have to wait for my car I was shown to a dirty waiting area. After a hour of waiting I was giving an estimate that was severely overpriced I told her to give me a second and that's where it all went wrong. AMY couldn't answer any questions for me about parts or the pricing. Then to make matters worse she try to charge me for the consultation after I was told it would be free. To this day I still don't know how much it costs because she told me in a very aggressive way OK YOU KNOW WHAT YOU DON'T HAVE TO PAY FOR IT BUT DO ME A FAVOR DON'T COME BACK!! I felt sick to my stomach and couldn't believe I was being treated this way for asking questions about a service I would potentially be provided. What I really thought was telling was the fact that none of the other employees came out to assist her while I was telling her she would tear this business down and I'm going to reach out to the owners, that shows me that this behavior is something that there used to. If you want someone to tell you DON'T COME BACK to their business then you should check this place out but if you want good customer service then stay far away from here. SCAMMERS!

I met Mr. Roland maybe six years ago before I purchased a truck from a dealership near his shop. I…read morewanted to have the truck checked out before I purchased it, and the auto dealer recommended Roland. I thought maybe that was a conflict of interest and wanted to take it to my own mechanic. My mechanic was backed up and couldn't get away, so I reluctantly took the truck to Mr. Roland, and I was beyond satisfied with his expertise, service, and kindness. He drove the truck and turned the steering wheel a few times while driving straight and explained why he did that. He turned down the radio to listen for any noises that may have been out of the ordinary. He did a few quick stop-and-go checks to check the brakes. He did a hands-on examination and told me that I would eventually need to have a tiny hole in the muffler repaired at some point, but it wasn't major and recommended a shop. He told me the tailgate latch was tricky to open, but showed me how to open it without problems. And he also guaranteed me that he could beat any price in town. With that being said, a year later, my GMC Terrain started stalling and shutting off whenever I would come to a complete stop, which was kind of scary. I took it to Firestone, and they placed it on a machine to diagnose it and quoted $700+ to fix the issue. I then remembered Mr. Roland and went to see him. He called one of his technicians out, and while the car was running, he asked the technician what he thought was wrong? The technician put his ear to my car to listen to it and told Mr. Roland the exact same thing that Firestone had said. That was very impressive considering they did not have to put my car on a machine to diagnose it. Mr. Roland, not knowing what Firestone had quoted me, said it would cost me about $300+ to repair it. They were kind of busy that morning, but he managed to squeeze me in. I went next door to Cracker Barrel for breakfast, made some business calls, played a few games on my phone, and did a little shopping to pass time. Within two hours, my car was ready. I've been back a few times to have my vehicles inspected and/ or repaired. In fact, it's been a while, and I need to have my GMC checked out again, so I'll be calling Mr. Roland.

Roland has been my family's main "vehicle whisperer" for many years and I recommend him to any…read morefriends, or just acquaintances, who need a trustworthy, honest place to go for repair.

I posted previously about damage done to my vehicle while at CarMech. In addition to the rear…read morehatch, the catalytic converter has been removed and parts removed from underneath the hood for the diagnosis were just left in the car. Bolts were left in the driver side floor . At this point, with the hatch damage, catalytic converter removed and engine left in a partially dismantled state - only thing I can do is sell the car for parts or junk the car. After additional inspection of the damage, I will note the catalytic converter was not removed - all other damage is as stated.

My friend and I were visiting Asheville from Chicago and experienced some car trouble (gulp!) the…read moreday before we were set to return home. We quickly pulled up mechanics in the area and came across Logan and his shop. Logan and Joe could not have been nicer or more efficient with getting my car in and out with a new alternator. So fortunate we were able to meet them and get their help with what could have been a nightmare of a situation with being so far from home. Thank you, Logan and Joe! P.S. The little shop pup was the absolute sweetest. :)

Had my 1995 f150 transmission rebuilt. It took only 3 days! Good value as well. They know what…read morethey're doing!

I give them a zero. They "rebuilt" our transmission with a 1 year warranty. It has been back twice…read moreand still isn't fixed!

Take my cars here for oil changes to major repairs. Always take care of whatever the problem is…read more Very professional, and don't feel like they ever push a repair that isn't needed. Highly recommend

Had my vehicle for over 3 months called only twice during the time they had it, and barely…read morecompleted any work on it. They said it was ready, I picked it up and it broke down literally at the intersection above the shop. It was doing the EXACT same thing I dropped it off for. Don't waste your time or money with this place!

Sitting here in a Mexican restaurant in Pflugerville, Texas and I saw this guy sporting your shirt…read more As an owner of 3 Bimmers, (2024 X5, 2012 328i and 86 E30) and always looking for a good independent garage. I couldn't resist looking you folks up. Your garage look very nice, but the commute to Asheville isn't cost effective. Yet, if I'm ever in town and need service, I will definitely stop by. 4 stars for store presentation. Michael C. - Georgetown, Tx.

Did a delete on my 2011 335D. A couple of "surprises" during the switch that they told me may…read moreoccur. They replaced the amp that had some moisture issues. HIGHLY recommend these folks. I live about an hour away and would use this garage for all my needs if it was a little closer.

I always buy new vehicles, so I rarely have mechanical issues with my cars. However, I typically…read moreorder new tires for my cars online, and have gone to Mike Byer for years to have those installed on my cars. I also have my inspections done there, and as a matter of fact had new tires installed and an inspection done last week. I also know others who use Mike Byer, and have never heard of anyone having a bad experience. These guys are unfailingly polite, courteous, professional, and fair. Their pricing is the best in town, and I trust them (something that you value highly when dealing a mechanic, obviously). I would recommend them to anyone in the Asheville area who needs an auto mechanic.

Fast, efficient, friendly and professional! Thank you so much! Now I feel safer going through this…read morewinter in this hilly terrain!