I took my car to have it worked on and they figured out it was the pcm that was wrong with it. The…read morereceptionist forgot to order my parts when she was supposed to and they kept telling me days it would be ready and they ended up keeping it for 4 weeks and nothing got worked on, on top of that they had said my part was gonna cost around $600 dollars and said it was all gonna come out to about 3,000 dollars and that included labor as well. When I asked them why it was gonna cost that much they said it was because the part was a little more than they thought but was still around $600 for the part and couldn't tell me still why it was adding up to almost 3,000 dollars. I got a quote at Honda what it would be to fix my car and they gave me a quote for 1,000 for labor and part. Don't take your car here if you want to wait weeks on end and spend 2,000 dollars for labor.

From the owner: Superior Automotive provides full-service oil changes in Leicester, addressing the specific demands…read morehigh-elevation western North Carolina places on engine oil viscosity and fluid integrity. Seasonal temperature swings in this region stress engine oil between service intervals, requiring technicians to evaluate fluid condition before simply following generic manufacturer schedules. During each oil change, ASE-certified technicians inspect under-hood systems and check for early signs of wear or fluid degradation that mountain driving accelerates.

In the four years I've had building my late grandads 69 fastback, I've never had the service,…read morehonesty, or the quality of work that Eric showed me. His skill and attention to detail are worth way more than he asked in compensation. He was on time, on budget, extremely knowledgeable, and Courteous. Couldn't ask for a better Mechanic to help carry on the family legacy/give all my money to. I will be back.

From the owner: Specializing in automotive restoration, customization, and repair. From a frame off restoration, to…read morean oil change on your classic or your daily driver. We love building your dreams, more importantly, relationships with our customers! 2 Corinthians 5:17

All six of my family members have been "patients" at Mike's (prior to Rob of Elk Mountain buying…read morehim out) for at least a decade. Rob has followed Mike's tradition of honest, fair auto repairs. Won't say they're the cheapest but my family can attest that many, many of the others are far more expensive. I will always put my money on honesty and dependability to avoid the horror stories that abound. The premises are spotlessly clean, the mechanics are attentive, and Rob is clarity itself in explaining problems.

From the owner: Elk Mountain Motors is a full-service auto shop in Asheville NC specializing in European, Asian,…read moreand vintage automobiles.

Got a oil change here after bad experience with another place I had gone to before. They not only…read moredo their work quick but all are very friendly. Was cheaper than I was quoted at other places but still a fair price. 100% recommend this place going forward.

Excellent Service and Great People! We've been bringing our…read morevehicles to Hillman Family Automotive for a while now, and they consistently exceed our expectations. With multiple cars of different makes, models, and mileages in our family, we've tested their expertise across the board - and they've handled everything expertly. The service technicians are both friendly and knowledgeable, taking the time to explain what your vehicle needs. The staff genuinely works with you on your specific needs and requests rather than pushing unnecessary services. Their service is fast without sacrificing quality, which we really appreciate when we're juggling busy schedules. As a first responder family, we're grateful for their support of both families and first responders in the community. They even went the extra mile by inspecting a used vehicle we were considering purchasing, giving us valuable peace of mind. Highly recommend Hillman Family Automotive for reliable, honest service in Sylva!

She made my key and fob tighter (that had broken into 2 pieces) and fixed existing almost broken…read morekey and fob She also went out to my car and checked that both were good and in working order! I mean ..people just don't go above and beyond anymore!! I will tell everyone to go here*

I requested service to open a camper. My keys were stolen. The receptionist put me off for 24…read morehours, did not accept the detailed information I gave her, and never gave me an appointment. She just sent text number 6, telling me to call another locksmith.

As an elderly, disabled woman with no local family, I rely on Jimmy's Automotive to keep my only…read moremeans of transportation - my car - running smoothly and reliably. I get very anxious when something goes wrong or I don't understand something about my car and the staff at Jimmy's is always patient and gracious to answer and explain, even if I ask silly questions. (And I do ask silly questions - a lot of them.) Jimmy's mechanics keep my car in good shape and help me have peace about its upkeep and maintenance. Jimmy's staff does great mechanical work and they really care about their customers. The Customer Service reps (at the desk) are really great, they work with me regarding appointments and the repairs that I need. I am so thankful to be a Jimmy's Automotive customer for several years and I'll keep coming back. I recommend them highly.

I am sure they had the best intentions; however, we brought in an old car with what seemed to be a…read morebusted radiator. They said they were busy, but they would do a thorough inspection. We said "we just need it running". One week later, we get a thorough list of things to fix, including "polishing the headlights" all with a sum total of more than we paid for the car ($4500 on a 2004 car that was worth $4000). That should have been our clue to go elsewhere, but we trusted them and moved forward with the critical repairs, unaware of any risks. In their defense, they did say it could also be the gasket, but we do not know what that means or what it costs. After spending $2000 we learn that yes, the gasket was blown and that would cost $3000 to fix. (meaning, if they had their way, we would have spent $7500 on a car that was worth $4000.) If we had been made aware of this potentially LARGE risk, we would not have approved of the initial repairs, we would have just sold the car for parts. But instead we were stuck with paying $2k for a car that wouldn't run or adding another $3k for a car that still would need a few things. They claim to excel in customer service; however I do not feel confident in their motives. To me, good customer service involves working together with the customer to find a solution that makes the most sense, and helping the customer make the best decision while understanding the risks. It's not selling a cake for 2000 people when you're only expecting 50 guests. We took the car elsewhere to complete the repair, not because of the price, but because we didn't feel we could trust them to provide information for us to make a decision appropriate for the age of our car.

Had an unfortunate experience with Valer. Hired them come out to fix the broken A/C in my vehicle…read more When they said it was all set, we paid and went to get the car. Once we got the car back, the A/C was in the exact same condition as when we left it with them. After letting them know it wasn't fixed, they stringed us along for over two hours on when they could look at it again to the point we couldn't wait around for re-service. They knew of our prior commitment so this felt intentional. Another concern is that he accidentally sent us a voice note when speaking with his associate saying that there was a leak but "we'll worry about that another time." In later texts, he explicitly lied to us by writing they checked everything and there were no leaks. After this, we had a reputable company look at the issue, who diagnosed it within five minutes as a leak. I've approached Valer to work something out considering they knew the problem but ignored it and charged us anyways, based on the accidental voice memo. In my attempt to get some type of refund, they lied again, stating that they sat there for 30 minutes with the A/C on to ensure it worked, however, the entire service call didn't even last 30 minutes. The third lie was when we were told they warranty all of their work, but haven't done anything to remedy this situation. Since there was no resolution despite their "We don't do refunds we get results (with an arm emoji)" text when giving the company the fair chance and time to make it right, this review is being shared as neither of those outcomes have been met.

Roy and Dave are def = great mechanics just didnt like the secretary's attitude i mean arent you…read moresupposed to make your customers comftrabke not pester them

Don't use this service. This service was a no show on an appointment I scheduled with them after…read more11am today. It is now 4:37pm and no call no show. Untrustworthy.

From the owner: We specialize in general maintenance, transmission repair, and body work for cars and trucks. We…read morealso offer additional services for your vehicle questions regarding one of our services please give us a call to go over the details.