I took my car to have it worked on and they figured out it was the pcm that was wrong with it. The…read morereceptionist forgot to order my parts when she was supposed to and they kept telling me days it would be ready and they ended up keeping it for 4 weeks and nothing got worked on, on top of that they had said my part was gonna cost around $600 dollars and said it was all gonna come out to about 3,000 dollars and that included labor as well. When I asked them why it was gonna cost that much they said it was because the part was a little more than they thought but was still around $600 for the part and couldn't tell me still why it was adding up to almost 3,000 dollars. I got a quote at Honda what it would be to fix my car and they gave me a quote for 1,000 for labor and part. Don't take your car here if you want to wait weeks on end and spend 2,000 dollars for labor.

From the owner: Superior Automotive provides full-service oil changes in Leicester, addressing the specific demands…read morehigh-elevation western North Carolina places on engine oil viscosity and fluid integrity. Seasonal temperature swings in this region stress engine oil between service intervals, requiring technicians to evaluate fluid condition before simply following generic manufacturer schedules. During each oil change, ASE-certified technicians inspect under-hood systems and check for early signs of wear or fluid degradation that mountain driving accelerates.

I was passing through this small town when my Jeep Wrangler's sway bar link broke after hitting a…read morepothole. Of course, it happened on a Thursday night when everything was closed, and I was seriously worried about getting back on the road in time. First thing Friday, I drove up to Empire Automotive, explained what happened, and they jumped right on it. The mechanic checked it out, explained the issue clearly, got the parts quickly, and had me back on the road in no time. It's rare to find a shop this responsive, especially last-minute, and with such great service. If you need any mechanical work done--whether you're local or just passing through--I couldn't recommend Empire Automotive more.

I contacted John about getting an oil change and doing an inspection since I'd had my Cooper…read moreCountryman a year. Since they are a BMW qualified service center I asked if they could do my Mini. I had the rear break pads replaced and they took care of a bad motor mount. I'm pleased with their work and would recommend Empire Automotive for your late model (2017-on) Mini.

They were very respectful, anything I had questions about they took the time to explain it, they…read moredone very good work and I got a discount for being 1 of their first 50 customers I'm only giving 3 stars because I think 5 should be rare

From the owner: Haywood brake service LLC. WE COME TO YOU! We specialize…read morein brake services, rotors/drum, we also do control arms and bolt on bearings/ hub assembly, ball joints and other small repairs .. be one of our first 50 customers and get a 10% discount

This review is entirely for the EXCEPTIONAL service these gentlemen provided for my wife and…read moremyself. (They weren't able to do any actual work for the problems her car was having, as it's outside of their expertise). Came here with my wife's 2011 Subaru suspecting transmission problems. They didn't go into a full confirmation detail, but did some fairly extensive up-front testing to confirm my suspicious (which were later fully confirmed at another shop per my wife's request). Couple that with recommendations to help get the problem resolved (including where NOT to go), and this place is hands down one of the first places I'd recommend looking at if you have car trouble.

EXCEPTIONAL - Tyler and Felicia and the whole Roundabout family! My Ohio family was passing…read morethrough on the way to Hilton Head, when we ground through our brake pads; made a few telephone calls, ended up at Roundabout when Tyler said "sure he could take care of us". Tyler discovered a seized caliper which is what caused the brake pad issue. Had us up, running and back on the road in just a couple of hours. Been home for a month and all is well. Prices were beyond fair and we appreciated the warm welcome we received.

Mark was absolutely amazing. i had a one car accident when i ran along a cable wire fence to…read moreavoid hitting he semi in front of me. the entire driver side was taken out...side mirror, both doors, driver side door handle. could not even get in on driver side. when took car for estimate Mark was so gracious and fixed my car so i could get in on the drivers side. when i finally got my car to his shop, it looked like it had just come off the showroom floor. it was absolutely beautiful. i highly highly recommend Crain auto body if you need your car's body repaired. very honest and up front and great to work with. i cannot thank Mark enough for the wonderful job he did.

I cannot thank Mark and his crew at Crain enough. Our truck was rear-ended on 74, traveling to…read moreAsheville. The hitch and bumper were smashed, and this meant we could not tow our camper back home to Phoenix. With less than a week to leave for home, our insurance company and a (unnamed) national body shop was less than worthless. So we looked around for a local body shop, and found Cran Auto Body. Mark came through quickly with a very reasonable estimate, was incredibly reassuring and explained the whole process to me. Even pointed out things he could reuse and did not need to buy. Super honest guy! The insurance company actually agreed with his full estimate! He got us on the road with a new bumper and hitch in no time, and we got home safe and sound. Very high quality work, factory OEM parts and everything. I hope to never have to use him again, but if any of you need that level of work, Crain's is the way to go. Also, a PSA. Always buy local, never go to the Walmarts of the world if you need quality work. Unless you need a whole lot of toilet paper in a hurry. In that case, go to Walmart. Though if you are in that kind of situation you perhaps need to rethink your life choices. Otherwise, buy local, spend local. You won't regret it.

I was traveling with my husband, daughter (w/autism) and two French bulldogs. Heading from Myrtle…read moreBeach to Wisconsin when our AC started blowing hot. Our pups & daughter couldn't take it, and it was late so had to stay at a hotel. Next day I took it to a place who let us know we needed a new AC Compressor, but they didn't have it in stock. They recommended a nearby dealership who when I went to it they told me they could do the job and had my car all day. End of the day said they couldn't do it. I was in full panic mode and called tire mountain & auto on a whim and explained my situation. I knew they were closed weekends per their website & also it was so late in the day. I was listened to, and told definitely Monday it could be done. But we had to get home. I thanked them & went to find cooling mats & portable fans to try to make the drive. A couple hours later my phone rang and it was the owner I had spoken to earlier. He called to let me know he had 2 guys willing to come in on their day off, so they could get us on the road. AMAZING owners, service, and boy is our car cold! They didn't jack up the price, which they easily could have. Forever grateful for the kindness of a stranger. I'd 1000% recommend this business! Good people! Thank you, Tire Mountain Tire & Automotive!

Took my RAV4 in for the emissions test & needed some brake work to pass. The guys up front were…read morevery helpful & friendly and the mechanic even worked through his lunch to get me finished quickly. Great team that I will see for all my car needs.

We had a great experience with Rogers Express Lube and Tire. We got two new front tires, new brake…read morepads, and they aligned our tires. Honest and they back up their work. We had an issue with our brake fluid hose and they fixed it free of charge. We will definitely use Rogers for our car needs moving forward!

I heard a slight rubbing noise on my front brakes yesterday. I called before they closed last…read morenight, and I thought maybe I'd be leaving my car over the weekend. I brought it in at opening this morning and hung out with a friend. They called me late morning and told me what needed to be done and how much it would cost. I just picked it up. Very good value for the brakes all around that they did. Professional, good communication, all I could want in an auto repair place.

Well after a false start on my previous visit, I must update my review. Ken Wilson called me back…read moreregarding my bad experience. Dustin the GM was very apologetic. Did not try and make excuses. He just wanted a chance to earn back my business. He brought me a loaner car, picked up my truck for warranty repairs, plus a replacement key for my wife. Hers was stolen with her purse. Today my truck was delivered back to me with all repairs complete, a new key, and a 4 page inspection of my complete truck with recommended future maintenance. It was as clean as I gave it to them. (I just had it detailed the day before they picked it up). I was a little concerned as it might get filthy on the lot. Nope. Great job Ken Wilson/Crossroads Ford. Thanks Dustin. OH...and no charge for any of it! Even the key. It's a good day.

I am excited to share a positive experience with the service department in North Carolina . Having…read morebeen let down by dealerships in Kentucky and Indiana, I was anxious when my car stalled during a road trip with our children, six hours away from home, while driving up a mountain. Thankfully, we were only seven miles from a dealership. After having the car towed, the service team immediately started working on the issue, despite their busy schedule. Although they were unable to obtain the necessary part on a Friday, they arranged for a rental car and drove us 35 minutes to collect it. The following day, I received a call to inform me that the repairs were complete. Additionally, the service team took the initiative to inspect my vehicle for known issues and discovered that the fuel pump was malfunctioning, which they subsequently replaced. This should not be the exception but the standard

I am impressed with this automotive shop! These individuals are friendly, genuine, and credible in…read moretheir respective fields of work. The atmosphere is down-to-earth, and the quote for the job was given to me with patience and care. Their great place to professionalize.

UPDATE..... took the car to another mechanic, Outlaw never replaced the valve cover they destroyed…read moreas they stated they did. They placed epoxy around it and claimed they replaced it..... WOW!!! AGAIN, DO NOT USE THIS SHOP IF YOU VALUE YOUR VEHICLE!! Only giving one star because you have too! If you value your car do NOT use this shop! Stated they worked on Mini Coopers, the car was fine absolutely zero issues other than the check engine light was on, took the car to them to get a diagnostic and they stated it needed 2 oxygen sensors and 2 solenoids. When they called to say the car was ready they stated all lights were off and car was running great. They mentioned they did break a line of some sort while changing the parts but they had repaired it. When we picked the car up lights were still on and it was smoking terribly. Wasn't doing this before! They stated they had gotten some oil on the motor to drive it and it would burn off. When arriving home we looked under the hood and the car was on fire. We called the shop, they came and had the car towed back. We had to constantly call and try to get answers about what was going on with the car, our calls and texts were repeatedly ignored. Called from a number they didn't know, and guess what........ they answered immediately!!! They finally called and stated there was a whole in a valve cover. Weeks go by, not a word, our calls and texts again go unanswered. After over a month they finally say the car is fixed and the valve cover has been replaced. Pick up this morning, drive home no lights. Still a little smoke, get back in it later on, multiple lights on, and the hood will not open. After finally working for awhile we get it open, they had broken the hood latch and car is in worse shape than it was before!!! This place is a JOKE!!! Again..... if you value your vehicle do NOT use this shop! They absolutely do NOT know what they are doing and will lie and say they do!!!!!!!

All I can say is you had better check your lug nuts before you leave!! Pic I screenshotted…read moreexplains what happened to me

They recommended I take my car to a dealer because the car should still be under warranty. They…read morewere right!