I was passing through this small town when my Jeep Wrangler's sway bar link broke after hitting a pothole. Of course, it happened on a Thursday night when everything was closed, and I was seriously worried about getting back on the road in time. First thing Friday, I drove up to Empire Automotive, explained what happened, and they jumped right on it. The mechanic checked it out, explained the issue clearly, got the parts quickly, and had me back on the road in no time. It's rare to find a shop this responsive, especially last-minute, and with such great service. If you need any mechanical work done--whether you're local or just passing through--I couldn't recommend Empire Automotive more. read more

Empire Automotive - My jeep in front of their building - Auto Repair Near Me - Canton, North Carolina

Great spot for all cars, and one of the best spots around foreign cars like my 2013 Audi Q5. They fit me in quickly and gave helpful answers to my questions. read more

I contacted John about getting an oil change and doing an inspection since I'd had my Cooper Countryman a year. Since they are a BMW qualified service center I asked if they could do my Mini. I had the rear break pads replaced and they took care of a bad motor mount. I'm pleased with their work and would recommend Empire Automotive for your late model (2017-on) Mini. read more

Empire Automotive - Mini Cooper - Auto Repair Near Me - Canton, North Carolina

Helped me out big time! Great service and helped get me answers quickly! Would highly recommend checking these guys out with any car needs. read more

Very professional and kind. Quality work and pricing. Honest and fair. Thank you I will go back

John is an owner-operator who takes his business seriously. He has been at this location since 2012 and specializes in BMW service. But he can do a great job on any vehicle. He and his staff have always done great work for my family and business vehicles. I would recommend that you give him a try. I am confident that he will not disappoint and that you will continue to use him for services large and small. read more

John is great to deal with. Highly recommend having your BMW serviced or repaired here.

John was so helpful, we were coming in out of town on vacation and our engine light started flashing, John got us in same day and ordered the parts to be replaced same day. Highly recommended! read more

I take reviewing local businesses seriously. I understand we all are human and sometimes there are things out of their control. Having to take your car in to the auto shop, unless you personally know them, is a questionable experience for everyone. The underlying thought is that they are trying to get you to pay more for repairs not needed. Hopefully that's not the case but you just aren't sure. Our van started acting funny, shaking and generally not able to accelerate well. I searched and found Empire within 10 minutes of our new home. I dropped it off, spent the day cooped up with the boys and that evening went to pick it up. Drove perfectly off the lot. Next morning while dropping off the garbage it started shaking worse and sputtering. Back to the shop I go. An employee plugged the little computer in, saw it was saying an issue with spark plugs and such. While that was happening my 3 boys found their tiny pond and frogs to be very interesting. So much so that my youngest (2) tried to reach in to touch the fountain. I looked over just in time to see him fall completely in and under the water (deep for a 2 year old). Ran and grabbed him out within 3 seconds. Now if you know my youngest you'd say "Yeah, that's him.." he's a little tornado and I have no doubt I'll be running to save him for the next few years. Guy finishes says it's probably something else. Take the van home wait til Hubs gets home then back to drop it off again. As I park, the owner comes to greet me. General van chat ensues then (because it was a shocking/funny incident) "Did you hear my youngest fell in the pond?" - Me "Yeah. I saw it." - owner "Oh did you have video going?" "Yeah... the oldest pushed him in." *extremely confused* "Yeah, I saw the oldest push him." "You saw that? I want to see the video. " "Well, maybe not, you can't really see it." "Yeah, neither of my boys would do that. Did you save the video? I would like to see it." "I'm not sure, but I think he did push him in." Ok... in the moment I was trying to wrap my head around why he would say this when I saw youngest fall in myself. Lawsuit anyone? This owner was low key threatening me, trying to cover for a possible lawsuit by saying that one of my children pushed their little brother into a pond. Now you can imagine all the expletives going through my head as I think about this. Now it's up to you... auto repair guys have that trait of not being trustworthy, honest or of great character. Would you trust your vehicle to someone who would intimidate and blatantly lie to a mom of boys because they were nervous about a possible lawsuit? (which wouldn't even hold up in court BTW) And that dumb van STILL isn't working!! We will have to drive to arden now to our old trustworthy and reliable repair shop. Fun to be out $500 and to be intimidated. To the owner: Your idea to threaten a mom shows an extreme lack of good character. You can either show me the video or you can apologize in the comments. read more

I took in my 2009 Nissan Altima which I had just purchased. I needed a new serpentine belt, tensioner, fluids changed out. John, the owner and his partner found a dry-rotted motor mount and dry rotted PCV hose while working on my car. They did an outstanding job getting my car roadworthy and all at a reasonable price. They also got it done the next day. Outstanding service. I highly recommend Empire Automotive. read more

I'm retired and don't drive everyday, but I'm keen on keeping my (low-mileage) 2004 Saturn on the road. I was pretty upset to discover right before the Easter weekend that the air conditioning wasn't putting out any cold air. Having only recently moved to NC, it was a bit nerve-wracking to need a mechanic and not have any recommendation. Then I checked online and saw a couple of very enthusiastic recommendations for Empire Automotive. It's only minutes away from my home, and I thought, "why not?" Sometimes, we just get lucky! John (the owner)is personable and knowledgeable. He immediately offered to check to see if the problem was a quick fix. Two new filters and some Freon and I was all set. The cost was very reasonable, too! If I had to drive much further to have John maintain my car, I'd make the trip. read more

Bought a Honda Civic from there and was told that nothing was wrong with the car. After spending over $900 at another repair shop to have the coolant leak and front end repaired, could then drive the car. The owner told me that it was a older car (2002 year model) and thing like this will happen. Did not offer to help out with the repair bill. Beware of this place as I would not go there for any repairs. read more

Recently discovered this place because its close to my house and hands down best experience I've had while having to deal with car repairs. John is honest and is always making time to look at my car even for the smallest squeak. Absolutely recommend giving them a call read more

In these days and times, it is difficult to find someone that will look after your interest before their own. Especially when it comes to automotive repairs! I cannot tell you the number of bad so called 'professional' repair shops I have been to in the area. A good mechanic is hard to find. Luckily, I found John at Empire Automotive a couple of years ago. He is the only mechanic I use for our family's vehicles. He maintains our BMW, Acura, Infiniti and VW. My children and wife depend on their cars and I feel comfortable knowing they are well maintained by John. I highly recommend Empire Automotive for any of your vehicle maintenance needs. They have such a broad knowledge of different auto repair idiosyncrasies that I am sure they can fix any make or model vehicle. Two thumbs up! You won't be disappointed. read more