I took my car to have it worked on and they figured out it was the pcm that was wrong with it. The…read morereceptionist forgot to order my parts when she was supposed to and they kept telling me days it would be ready and they ended up keeping it for 4 weeks and nothing got worked on, on top of that they had said my part was gonna cost around $600 dollars and said it was all gonna come out to about 3,000 dollars and that included labor as well. When I asked them why it was gonna cost that much they said it was because the part was a little more than they thought but was still around $600 for the part and couldn't tell me still why it was adding up to almost 3,000 dollars. I got a quote at Honda what it would be to fix my car and they gave me a quote for 1,000 for labor and part. Don't take your car here if you want to wait weeks on end and spend 2,000 dollars for labor.

From the owner: Superior Automotive operates in Leicester with a clear commitment: no parts swaps without…read morediagnosis, and no shortcuts. Aaron Edwards, an ASE-certified Master Technician with over 20 years of automotive expertise, leads a team that uses advanced diagnostic equipment to identify the root cause before any repair begins. Whether you're dealing with transmission trouble, brake wear, or a stubborn engine code, the approach here starts with understanding what's actually wrong.

I was passing through this small town when my Jeep Wrangler's sway bar link broke after hitting a…read morepothole. Of course, it happened on a Thursday night when everything was closed, and I was seriously worried about getting back on the road in time. First thing Friday, I drove up to Empire Automotive, explained what happened, and they jumped right on it. The mechanic checked it out, explained the issue clearly, got the parts quickly, and had me back on the road in no time. It's rare to find a shop this responsive, especially last-minute, and with such great service. If you need any mechanical work done--whether you're local or just passing through--I couldn't recommend Empire Automotive more.

I contacted John about getting an oil change and doing an inspection since I'd had my Cooper…read moreCountryman a year. Since they are a BMW qualified service center I asked if they could do my Mini. I had the rear break pads replaced and they took care of a bad motor mount. I'm pleased with their work and would recommend Empire Automotive for your late model (2017-on) Mini.

They were very respectful, anything I had questions about they took the time to explain it, they…read moredone very good work and I got a discount for being 1 of their first 50 customers I'm only giving 3 stars because I think 5 should be rare

From the owner: Haywood brake service LLC. WE COME TO YOU! We specialize…read morein brake services, rotors/drum, we also do control arms and bolt on bearings/ hub assembly, ball joints and other small repairs .. be one of our first 50 customers and get a 10% discount

This review is entirely for the EXCEPTIONAL service these gentlemen provided for my wife and…read moremyself. (They weren't able to do any actual work for the problems her car was having, as it's outside of their expertise). Came here with my wife's 2011 Subaru suspecting transmission problems. They didn't go into a full confirmation detail, but did some fairly extensive up-front testing to confirm my suspicious (which were later fully confirmed at another shop per my wife's request). Couple that with recommendations to help get the problem resolved (including where NOT to go), and this place is hands down one of the first places I'd recommend looking at if you have car trouble.

EXCEPTIONAL - Tyler and Felicia and the whole Roundabout family! My Ohio family was passing…read morethrough on the way to Hilton Head, when we ground through our brake pads; made a few telephone calls, ended up at Roundabout when Tyler said "sure he could take care of us". Tyler discovered a seized caliper which is what caused the brake pad issue. Had us up, running and back on the road in just a couple of hours. Been home for a month and all is well. Prices were beyond fair and we appreciated the warm welcome we received.

I cannot thank Mark and his crew at Crain enough. Our truck was rear-ended on 74, traveling to…read moreAsheville. The hitch and bumper were smashed, and this meant we could not tow our camper back home to Phoenix. With less than a week to leave for home, our insurance company and a (unnamed) national body shop was less than worthless. So we looked around for a local body shop, and found Cran Auto Body. Mark came through quickly with a very reasonable estimate, was incredibly reassuring and explained the whole process to me. Even pointed out things he could reuse and did not need to buy. Super honest guy! The insurance company actually agreed with his full estimate! He got us on the road with a new bumper and hitch in no time, and we got home safe and sound. Very high quality work, factory OEM parts and everything. I hope to never have to use him again, but if any of you need that level of work, Crain's is the way to go. Also, a PSA. Always buy local, never go to the Walmarts of the world if you need quality work. Unless you need a whole lot of toilet paper in a hurry. In that case, go to Walmart. Though if you are in that kind of situation you perhaps need to rethink your life choices. Otherwise, buy local, spend local. You won't regret it.

Mark was absolutely amazing. i had a one car accident when i ran along a cable wire fence to…read moreavoid hitting he semi in front of me. the entire driver side was taken out...side mirror, both doors, driver side door handle. could not even get in on driver side. when took car for estimate Mark was so gracious and fixed my car so i could get in on the drivers side. when i finally got my car to his shop, it looked like it had just come off the showroom floor. it was absolutely beautiful. i highly highly recommend Crain auto body if you need your car's body repaired. very honest and up front and great to work with. i cannot thank Mark enough for the wonderful job he did.

I was traveling with my husband, daughter (w/autism) and two French bulldogs. Heading from Myrtle…read moreBeach to Wisconsin when our AC started blowing hot. Our pups & daughter couldn't take it, and it was late so had to stay at a hotel. Next day I took it to a place who let us know we needed a new AC Compressor, but they didn't have it in stock. They recommended a nearby dealership who when I went to it they told me they could do the job and had my car all day. End of the day said they couldn't do it. I was in full panic mode and called tire mountain & auto on a whim and explained my situation. I knew they were closed weekends per their website & also it was so late in the day. I was listened to, and told definitely Monday it could be done. But we had to get home. I thanked them & went to find cooling mats & portable fans to try to make the drive. A couple hours later my phone rang and it was the owner I had spoken to earlier. He called to let me know he had 2 guys willing to come in on their day off, so they could get us on the road. AMAZING owners, service, and boy is our car cold! They didn't jack up the price, which they easily could have. Forever grateful for the kindness of a stranger. I'd 1000% recommend this business! Good people! Thank you, Tire Mountain Tire & Automotive!

Took my RAV4 in for the emissions test & needed some brake work to pass. The guys up front were…read morevery helpful & friendly and the mechanic even worked through his lunch to get me finished quickly. Great team that I will see for all my car needs.

Well after a false start on my previous visit, I must update my review. Ken Wilson called me back…read moreregarding my bad experience. Dustin the GM was very apologetic. Did not try and make excuses. He just wanted a chance to earn back my business. He brought me a loaner car, picked up my truck for warranty repairs, plus a replacement key for my wife. Hers was stolen with her purse. Today my truck was delivered back to me with all repairs complete, a new key, and a 4 page inspection of my complete truck with recommended future maintenance. It was as clean as I gave it to them. (I just had it detailed the day before they picked it up). I was a little concerned as it might get filthy on the lot. Nope. Great job Ken Wilson/Crossroads Ford. Thanks Dustin. OH...and no charge for any of it! Even the key. It's a good day.

I am excited to share a positive experience with the service department in North Carolina . Having…read morebeen let down by dealerships in Kentucky and Indiana, I was anxious when my car stalled during a road trip with our children, six hours away from home, while driving up a mountain. Thankfully, we were only seven miles from a dealership. After having the car towed, the service team immediately started working on the issue, despite their busy schedule. Although they were unable to obtain the necessary part on a Friday, they arranged for a rental car and drove us 35 minutes to collect it. The following day, I received a call to inform me that the repairs were complete. Additionally, the service team took the initiative to inspect my vehicle for known issues and discovered that the fuel pump was malfunctioning, which they subsequently replaced. This should not be the exception but the standard

UPDATE..... took the car to another mechanic, Outlaw never replaced the valve cover they destroyed…read moreas they stated they did. They placed epoxy around it and claimed they replaced it..... WOW!!! AGAIN, DO NOT USE THIS SHOP IF YOU VALUE YOUR VEHICLE!! Only giving one star because you have too! If you value your car do NOT use this shop! Stated they worked on Mini Coopers, the car was fine absolutely zero issues other than the check engine light was on, took the car to them to get a diagnostic and they stated it needed 2 oxygen sensors and 2 solenoids. When they called to say the car was ready they stated all lights were off and car was running great. They mentioned they did break a line of some sort while changing the parts but they had repaired it. When we picked the car up lights were still on and it was smoking terribly. Wasn't doing this before! They stated they had gotten some oil on the motor to drive it and it would burn off. When arriving home we looked under the hood and the car was on fire. We called the shop, they came and had the car towed back. We had to constantly call and try to get answers about what was going on with the car, our calls and texts were repeatedly ignored. Called from a number they didn't know, and guess what........ they answered immediately!!! They finally called and stated there was a whole in a valve cover. Weeks go by, not a word, our calls and texts again go unanswered. After over a month they finally say the car is fixed and the valve cover has been replaced. Pick up this morning, drive home no lights. Still a little smoke, get back in it later on, multiple lights on, and the hood will not open. After finally working for awhile we get it open, they had broken the hood latch and car is in worse shape than it was before!!! This place is a JOKE!!! Again..... if you value your vehicle do NOT use this shop! They absolutely do NOT know what they are doing and will lie and say they do!!!!!!!

The quality and value of the work does not align with the prices charged. I'll take my vehicle…read moreanywhere but outlaw automotive again.

Took my 2005 Mustang up there, over 200,000 miles and a couple issues. The total was less than the…read moreoriginal quote after he got into the motor, and he had her ready the next day after working on her.

Hands down the best place to get your car looked at and fixed! They have affordable services and…read moreexceptional customer service. I called to see if I could get some a diagnostic and with zero charge they helped get my engine light fixed and helped me understand what's going on with my car. I will be going back to get those repairs done!

I was a female traveling alone this morning- in my way home to Atlanta. I had been having trouble…read morewith one of my tires for a couple of weeks. Of course the tire pressure light came on today in very rainy weather. I looked on my phone for the closest tire store, and Pisgah Tire came up. I went there and was greeted and taken care of immediately. They were so kind, checked my tire, sent me safely on my way and didn't charge me anything. I can't tell you how much I appreciate that sort of customer service. It's frightening to have car trouble in bad weather when you are alone and away from home. Can't recommend those fellows enough! Really nice folks.

Warning! A Plus Tire & Alignment Inc. located at 21 New Clyde Hwy, Canton, NC 28716. Phone (828)…read more648-7974 or Singleton's Automotive, LLC. located at 55 New Clyde Highway Canton, NC 28716. Phone (828) 648-8300 they do and/or support poor and shoddy Auto repair work and they don't stand behind their work. These companies are both owned by Art Singleton. I replaced the exhaust headers on my truck and needed to have the exhaust pipes reworked. The reason for this was because the exhaust was no longer in line with the new exhaust headers, being that they were a different brand. I just happened to take it to A Plus Tire & Alignment Inc. in Canton, NC because I passed by it on my way back and forth to work. This made it convenient as I was able to drop it off on my way into work and was able to pick it up on the way home. Here's where the problem comes in on July 3, 2012. After driving the truck off and on for approximately four or five months, when I went to crank it was making an awful sound. After one more attempt to crack it and it making that same sound I surmised that the sound was the starter grinding against the flywheel. At this point I crawled under the truck to find that the starter was about to fall off. Due to it not being bolted tight it was at an angle therefore grinding into the flywheel. This grinding in turn broke several of the teeth on the flywheel off in several different places. I know that this problem was created when A Plus Tire & Alignment Inc. worked on my exhaust system because they had to move the starter out of the way to make it easier for them to access the area of the exhaust that they were working on. I originally had personally put the starter on the truck on September 1, 2010 which I verified by the date of purchase at the auto parts store on their records. I actually changed it in the parking lot of an Advance Auto Parts store because the starter was going bad and wasn't engaging to start the engine consistently. I have done quite a bit of mechanic work over the years and have actually rebuilt several engines myself. This being said know how to put on a starter and tighten the bolts properly. There was no problem for over a year and a half until A plus Tire & Alignment Inc. worked on my vehicle! I don't like taking my vehicles to Auto Repair Shops, preferring to do the work myself because of this type of thing but I don't have the equipment to exhaust systems. Therefore I was forced too. When I called and spoke to the manger, whose name is Keith Wilson and explained the situation he scoffingly made a statement about loss bolts taking so long to work out over what he made out to be such a long period of time (the approximate five months since the work was preformed). He then ask for my phone number so that he could call me back after he checked with his employee that did the work, which of course denied having removed the starter. He then told me to bring it down there so that he could take a look at it. The next day which was today 9-14-2012 I took it down there and showed him (Keith Wilson the manger) the receipt for the starter that I installed on 9-01-10. He proceeded to tell me bolts sometimes work themselves loss, this after scoffing at the idea in our original conversation. The bolts didn't work loose in the year and half period of time before they worked on my truck! Then he stated that he spoke with his boss whose name is Art Singleton (who is also owner of Singleton's Automotive, LLC just a block or so up the street) about the problem and said "he was told to just go by what the employee who did the work on the truck word about it." This is the same employee that shoot me a bird when leaving the parking lot! The real kicker here is that these repairs, by one shops estimate is going to cost over $400.00 dollars! The truck is a four wheel drive which will require more labor to fix what they broke. What ever you do don't take you vehicle to A Plus Tire & Alignment Inc. located at 21 New Clyde Hwy, Canton, NC 28716. Phone (828) 648-7974 or Singleton's Automotive, LLC. located at 55 New Clyde Highway Canton, NC 28716. Phone (828) 648-8300 or you run a huge risk.