Mygawd, this was an awful experience. Almost 25 minutes to even get started. An oil level at the…read morevery bottom of the dipstick afterwards. Employees chatting on their cell phones while I'm waiting in my car in the bay. Never again.

Quick, friendly and professional. Got me in and out with no problems. They accomplished a state…read moreinspection on my truck.

I downloaded the yelp app today just to give this business a review. This is the only automotive…read morerepair that I would recommend in Sylva. They saved my husband and I over $100 today by not charging us for things that we didn't need. We at first when to a different place that had told me previously that the estimate for my repairs (1 belt replacement ) would be $60, but then when my husband took the car in to that place, they looked at the car and the cost jumped to $220 (2 belts and an item that needed to be ordered to tighten them). I then called MP Motorsports and explained what the other mechanic told my husband and how I felt we were being taken for a ride. The woman I spoke to was very nice and said they could fit us in now, just bring the car by and they would look and give us an estimate. After looking at the car, they determined that only 1 belt was needed and no item was needed to tighten it. The car now runs fine, and it only cost $100. I will be going to this mechanic for every car repair that I need from now on.

This business is a joke. Dude that owns it does not care about your time. Misdiagnosed my vehicle…read moreseveral times and never finished the work. Dealt with them for over 2 months to still not have my vehicle fixed. Half the time I went by the shop during regular business hours they had the shop closed. Go to Hillmans Family Automotive or Professional Brakes and Tire instead. You will regret going to MP Motorsports.

We had a tire going flat very very quickly. We are out of state and was lucky enough to see a gas…read morestation a few miles ahead. Down to 6% air when we pulled in to use air pump. Was directed by an employee to Hillmans, which happened to be under 2 mikes away. They found the problem, a puncture, fixed it at no cost and were friendly and efficient. Southern hospitality at its finest. God is good. If this had happened a few miles farther down the highway we would have been stranded. Thank you so much.

Luckily I've only had to get my car worked on twice since moving to NC but both times I brought it…read moreto the lovely people at Hillman. The staff are some of the friendliest people I've met and they get the job done efficiently. I feel like I'm talking to actual people when I come here not just a business like other shops. If you do need some TLC for your car do yourself a favor and go to Hillman.

I highly recommend this place. Very professional. Great service and they don't overcharge me. As a…read morewoman, it's the first automotive shop, in my life, that I don't feel uncomfortable. They always treat you respectfully and I don't feel that they are out to overstretch what I really need.

If your kids are going to college here, don't let them take their vehicles here. Although it sounds…read morelike some locals also have had issues with overcharging from this place. They will rip off your kids. I phoned and spoke with the owner about my daughter's vehicle a week ago. The codes were pointing to likely bad coil or spark plug. This is a $30-$90 part from Napa, which is where the owner told me they typically get their parts (I think he said AutoZone also). He went on and on about how they warranty it for 3 years if they provide the part (I had asked if we could order some OEM grade spark plugs/coils to have installed). He told me the rates they typically charge and if the work takes half an hour, they'll charge you half of that. The rates were around $100/hr, $130/hr, and I think $150/hr. I phoned the morning it was taken in and spoke with Josh. I had complied a list of the codes and the likely cause. He had the list and commented, "those cars can be finicky." It's a Mini Cooper. The most common cause for those codes is bad spark plugs or coils, which I had also discussed with the owner. He told me he'd call me after they looked it over. I thought he had my phone number from my daughter, but apparently he didn't. He called her, and she told him to do it. She said he told her "he had to order the part," so I was hopeful we could stop it in time. They charged her $497 to replace 1 ignition coil. It takes 15-20 minutes at the most to replace one of those. I CALLED 10 MINUTES AFTER HE TOLD HER HE HAD TO ORDER IT. I told the other repair guy we not want them doing the work at $474. The other service repair guy told me, "I think he's already done the work." I told him, "He just told her he had to order the part." This repair guy said he'd have Josh call me. He never did (waited a couple hours). Checked with my daughter. "I picked it up." "He charged me for 1 coil." The car was scheduled to go in at 1 pm. I spoke with the second repair guy at 3:50. They phoned my daughter at 3:15 to tell her what the issue was and how much it would cost. She gave them the okay but then tried to call them back, but it didn't matter because they fixed it by 3:25. She received a text that it was ready at 3:25-10 minutes to swap out the coil. The work was done like I figured in 15-20 minutes. It would have cost us this much to have it towed near Asheville to have a Mini repair shop do it. Of course they told her it was a Mini Cooper and harder to work on. The spark plugs and coils are not hard to replace on a Mini Cooper-as evidenced by the 10 minute repair time. It's really no different than my Honda Pilot spark plugs and coils. "Mini Cooper Countryman Ignition Coil Replacement Cost The average cost for a Mini Cooper Countryman ignition coil replacement is between $156 and $222. Labor costs are estimated between $91 and $115 while parts are priced between $65 and $107." They charged $171 to swap the coil with another one to confirm it was bad. I've done that before. Takes 3 minutes. Then they charged $280 for the part and to put the new coil in. There is a lovely extra $43 fee for something also. LIARS AND SCAMMERS. I contacted a Mini Cooper Dealer/Service shop. For OEM part, they would have charged $170 for the coil and $250 (1 hour labor). this automotive shop is not on the same level of a BMW/Mini Cooper repair shop. UPDATE 2/6/23: Josh agreed to reduce the invoice which I appreciated. However, I still feel like it's higher than it should be. I think future customers should know about the $171 extra charge for diagnosing the issue (whether it takes 10 minutes or an hour as I was informed--including just running an OBDC scan). It's just a flat extra fee on your bill. The $43 is for shop supplies. Maybe people in that area are okay with that big diagnostic fee, but where I'm from, that isn't okay. I therefore do not feel comfortable removing my original post, but I will give them a nod for reducing the invoice by $150.

We came with a camper tire that shredded on way to our campground in Maggie valley.. they had big…read moresign out front tire sale and it's right up from campground. The gentleman at desk was very nice and very helpful. Tire got left and gonna pick up later.. tire wasn't bad priced either.. it all worked out great

Great service! Everything done in a professional and timely manner. Will be sure to give return…read morebusiness.

Dale was AMAZING. He dug my car out of an impossible ditch and didn't leave a single mark. I was in…read morea remote area and he got here in less than 45 min. He was really friendly and knowledgeable. I could not have asked for better service!

Not happy with this place. They charge way too much and…read moredidn't even fix the problem. I would definitely go elsewhere for your mechanic needs

I had an amazing experience here today. These guy were honest and went above and beyond. The oil…read morechange sticker in my car said it was time to change my oil, so I dropped in to get it changed. The guys were super honest about how good the condition of my oil was in. They showed me the oil on the end of the dipstick. It looked like it had just been changed. They said I could wait about another 1,000 miles. How honest is that! They said they didn't want to take my money until it was necessary to do so. They even cleaned my window and checked my tires and placed air in the needed tires without charging. I will 100% be back to get my oil changed in a 1,000 miles with these guys. It can be difficult to find honest businesses or people these days. These guys are honest, friendly, and attention to detail. They deserve your business!

I went in near closing and asked for a full synthetic oil change. I also asked that they do nothing…read moreelse as I know the conditions of my vehicle very well. The entire crew jumped on the job and completed the service with better than professional pleasantries and I was out of there in just under 10 minutes. All were young and exceptionally enthusiastic. The facility was as clean as the day after construction was completed and brand new. Definitely will come back to them if I need an oil change next time I'm in the area. Excellent and fast service!

‼‼‼WARRING WARRING‼‼‼ if you have a newer car, please go else where. I took my car to these people…read moreto do an oil change. Mind you I've been taking my car here for years. They put my oil filter on wrong and I kept smelling oil, I took it back to Robert's Quick Lube and kip looked it over and he said the oil must have been excess oil and that's why I'm smelling oil because it gets on the motor. I spent 53.00 and some change and less than a week had to spend 108.03 at another shop to redo my oil change because they Robert's quick lube put my oil filter on wrong and al my oil leaked on the front of my motor and the bottom. I will not Recommend anyone to go here. Save your money and go elsewhere.

We were on a trip staying in Bryson City. My 1 yr 1 mo. Interstate battery failed at our cabin…read moreovernight. After charging help from our cabin host, it failed again. Interstate Battery referred me to Robert's Quick Lube in Bryson City. A man immediately began to help me, test my battery, and quickly replace my Interstate battery with an identical size new one. My F-250 pickup nor cranks with ease. Not even any paperwork required from me, just a, "Thank you. Have a good trip." These people are great. Thank you so much.

I reached out to Jenn the Friday before Memorial Day when my Ford Explorer broke down without…read morewarning on a family vacation. I had contacted several other mechanics, garages, and car dealerships in the Clayton area looking for help and nobody was able to work me in or even give me any advice on where to go. I found JennJohns Auto Service in searching online and it turned out to be an amazing experience. Jenn and John were on site less than 24 hours after my original inquiry, diagnosed my problem, and replaced my alternator and serpentine belt quickly and with obvious expertise. Throughout the experience they showed excellent customer service and showed us step by step what they were doing and the reasons why, proving their years of experience as mechanics. Their rates were fair and reflected their experience and customer focus. I cannot recommend them enough.

From the owner: With over 20 years of experience, JennJohns Auto Service is your go-to destination for dependable,…read moreprofessional technician. Our experienced team of certified, senior master technicians are dedicated to providing swift, comprehensive auto repair services, so you can get back on the road faster.