This business is a joke. Dude that owns it does not care about your time. Misdiagnosed my vehicle…read moreseveral times and never finished the work. Dealt with them for over 2 months to still not have my vehicle fixed. Half the time I went by the shop during regular business hours they had the shop closed. Go to Hillmans Family Automotive or Professional Brakes and Tire instead. You will regret going to MP Motorsports.

After receiving a high quote from a dealership for a necessary car repair, I sought out this shop…read morefor a second quote and to do business locally. However, I ended up getting jerked around and ignored. I took the car in and the intended repair was not needed according to them. The parts had been ordered and I was told they would be held just in case the problem came back - which it did. Took the car back and they confirmed the initial diagnosis but now they didn't want to do the repair after having given me a quote for the job and retaining the parts. First, I was told it would take weeks before they could get to it - and, then they took it upon themselves to get a quote for the job at a different shop - one I was not familiar with. I told them I would like them to do the work because I trusted them. Then they decided they would have to re-price the parts and re-evaluate the quote! They would get back to me for an appointment. Didn't happen. Because of this ill treatment, I would never recommend them to a future victim. Good news is - I took the car out of town, got the repair done at a cost less than what he had quoted. So much for shopping locally with small business owners!!

Excellent Service and Great People! We've been bringing our…read morevehicles to Hillman Family Automotive for a while now, and they consistently exceed our expectations. With multiple cars of different makes, models, and mileages in our family, we've tested their expertise across the board - and they've handled everything expertly. The service technicians are both friendly and knowledgeable, taking the time to explain what your vehicle needs. The staff genuinely works with you on your specific needs and requests rather than pushing unnecessary services. Their service is fast without sacrificing quality, which we really appreciate when we're juggling busy schedules. As a first responder family, we're grateful for their support of both families and first responders in the community. They even went the extra mile by inspecting a used vehicle we were considering purchasing, giving us valuable peace of mind. Highly recommend Hillman Family Automotive for reliable, honest service in Sylva!

Got a oil change here after bad experience with another place I had gone to before. They not only…read moredo their work quick but all are very friendly. Was cheaper than I was quoted at other places but still a fair price. 100% recommend this place going forward.

Great service at reasonable prices. You may need to book in advance but it's worth it.read more

Chris has worked on my car twice, and as a college student away from home with a car that…read moreconstantly needs to be fixed this shop is the best around. I highly recommend Chris for any car needs, he keeps you up to date and is super friendly. Pricing is fair and he doesn't try to make you over pay. He works efficiently and can get you in as soon as he can. Also he does cash, credit, debit and if your parents are paying from home he can work with that too!

My partner and I found this business by word of mouth when we were looking for replacement tires…read more There is nothing fancy about the location off Main on Cherry (they will move to a new location this year), in fact Mantz is very easy to miss, sort of down hill and hidden to the right. There isn't a check in, you just have to get the attention of the working guys and let them know what you need. It's better to go before noon, because they get very busy after that. But they are happy to find out what you need and get you right into the line, especially if you have a leak or a puncture. They'll let you know if they can repair ($20 2026) or put a used tire on your rim (about $40 2026 - I have a small car) and if they do not have your tires in stock they will order them for you and let you know the price points upfront. They obviously don't have time for long conversations, and they really get to what you need or your options right away. Mantz is opened M-F and Saturday. Check the times, go early if you can. Bring something to read or a game on your phone. There are chairs in the unused bay to wait. They're quick, depending on what your car needs, but prepare to wait in the queue after 2pm. I'm going there from now on to get my tires rotated too. They are a literal hidden gem. The best of the best in Sylva. Sorry other guys.

This business is very respectful. We had a car breakdown got us in quick and fast. Thank you so…read moremuch Mantz tire Supercenter!!!!!!

these people are scammers. they claim they have vehicles for sale and then take your money to…read more"deliver" said vehicle, but they never deliver it and will not give you your money back.

From the owner: So its me and my business partner we love our job. We will make sure the job is done and we don't…read morecharge a arm and leg. We are here to help you save money. We are honest and fast. We are ASE certified and have over 30 years experience in the business. I will come to you and fix your vehicle while you work or while you are home. I do charge to come to you if u are 30 minutes or less away it be 60, if u are a hour away it be 100 and so on.

Becareful where you spend your hard earned $. These folks don't back their services or their tires…read more After being a loyal customer spending over 1000 I was ripped off! I purchased 4 new tires. A week later I had a flat. I called and a very rude woman told me they didn't cover that. I would have to call the manufacturer. She gave me the run around. I wondered if she pocketed the $. I purchased another tire else where. I let that slide. My a/c went out. I took my car there paying $300. It half way works. Again, I went to them. I do transports for special needs individuals. I have to have air. Again, the very rude woman had an attitude. She argued with me yelling I didn't buy my tires there. When she realized she was wrong she got even uglier. She said it wasn't their fault the air didn't work. They were not responsible. I decided to just leave. As I exited the door she yelled bye a few times. I turned around looking for a manager or the owner. I went into the bay area where she was talking about me to her coworkers. I asked for owners number and she wouldn't give it to me. Telling me they would tell me the same thing. I told her I wanted to talk to them about her behavior. That she was completely unprofessional. She was red faced yelling obscenities at me as I left. Idk if any of what she said was true. I just know as long as she is at the front desk I will take my business elsewhere. I hope the owners see this and remove her as the face of this establishment.

They are very pleasant to deal with fast and professional they tell you what is wrong and explain…read morewhy it would happen and if you need it done right away

Even during the Covid-19 epidemic, Smith's was willing to give me a detailed, printed estimate…read morewhich he explained to me, while still adhering to social distancing guidelines. He let me know that they were a bit behind, but he was able to get to it within a week, and was finished only a couple of days after that. My truck came back to me perfect. I was so happy with the work. Please do not expect quality work to be cheap. It never is. But he did come in a couple of hundred dollars less than he had estimated, because he was able to save a few parts he wasn't initially sure he could save. If you choose to go here, you will likely find that they are a bit on the expensive side and they are busy. You surmise why.

I'm not from Sylva, but have lived in Cashiers for almost two years now and I had some pretty…read moresubstantial damage to my truck from last winter. After much deliberation on places to get body work done, I chose Smith's auto body and I was not disappointed in the slightest. What pleases me the most about this business was their honesty, they stuck to their preliminary quote level and also stayed true to their word on when I would get my truck back as I stressed the importance of how much I rely on this vehicle for work and everyday transport. Rachel was a joy to deal with: polite, friendly, accommodating, and kept in close contact with me regarding other issues with my vehicle's condition. I do recommend this business for all of these reasons and would certainly go back again if I need any body work done in a professional and timely manner.

I highly recommend this place. Very professional. Great service and they don't overcharge me. As a…read morewoman, it's the first automotive shop, in my life, that I don't feel uncomfortable. They always treat you respectfully and I don't feel that they are out to overstretch what I really need.

If your kids are going to college here, don't let them take their vehicles here. Although it sounds…read morelike some locals also have had issues with overcharging from this place. They will rip off your kids. I phoned and spoke with the owner about my daughter's vehicle a week ago. The codes were pointing to likely bad coil or spark plug. This is a $30-$90 part from Napa, which is where the owner told me they typically get their parts (I think he said AutoZone also). He went on and on about how they warranty it for 3 years if they provide the part (I had asked if we could order some OEM grade spark plugs/coils to have installed). He told me the rates they typically charge and if the work takes half an hour, they'll charge you half of that. The rates were around $100/hr, $130/hr, and I think $150/hr. I phoned the morning it was taken in and spoke with Josh. I had complied a list of the codes and the likely cause. He had the list and commented, "those cars can be finicky." It's a Mini Cooper. The most common cause for those codes is bad spark plugs or coils, which I had also discussed with the owner. He told me he'd call me after they looked it over. I thought he had my phone number from my daughter, but apparently he didn't. He called her, and she told him to do it. She said he told her "he had to order the part," so I was hopeful we could stop it in time. They charged her $497 to replace 1 ignition coil. It takes 15-20 minutes at the most to replace one of those. I CALLED 10 MINUTES AFTER HE TOLD HER HE HAD TO ORDER IT. I told the other repair guy we not want them doing the work at $474. The other service repair guy told me, "I think he's already done the work." I told him, "He just told her he had to order the part." This repair guy said he'd have Josh call me. He never did (waited a couple hours). Checked with my daughter. "I picked it up." "He charged me for 1 coil." The car was scheduled to go in at 1 pm. I spoke with the second repair guy at 3:50. They phoned my daughter at 3:15 to tell her what the issue was and how much it would cost. She gave them the okay but then tried to call them back, but it didn't matter because they fixed it by 3:25. She received a text that it was ready at 3:25-10 minutes to swap out the coil. The work was done like I figured in 15-20 minutes. It would have cost us this much to have it towed near Asheville to have a Mini repair shop do it. Of course they told her it was a Mini Cooper and harder to work on. The spark plugs and coils are not hard to replace on a Mini Cooper-as evidenced by the 10 minute repair time. It's really no different than my Honda Pilot spark plugs and coils. "Mini Cooper Countryman Ignition Coil Replacement Cost The average cost for a Mini Cooper Countryman ignition coil replacement is between $156 and $222. Labor costs are estimated between $91 and $115 while parts are priced between $65 and $107." They charged $171 to swap the coil with another one to confirm it was bad. I've done that before. Takes 3 minutes. Then they charged $280 for the part and to put the new coil in. There is a lovely extra $43 fee for something also. LIARS AND SCAMMERS. I contacted a Mini Cooper Dealer/Service shop. For OEM part, they would have charged $170 for the coil and $250 (1 hour labor). this automotive shop is not on the same level of a BMW/Mini Cooper repair shop. UPDATE 2/6/23: Josh agreed to reduce the invoice which I appreciated. However, I still feel like it's higher than it should be. I think future customers should know about the $171 extra charge for diagnosing the issue (whether it takes 10 minutes or an hour as I was informed--including just running an OBDC scan). It's just a flat extra fee on your bill. The $43 is for shop supplies. Maybe people in that area are okay with that big diagnostic fee, but where I'm from, that isn't okay. I therefore do not feel comfortable removing my original post, but I will give them a nod for reducing the invoice by $150.