Got a oil change here after bad experience with another place I had gone to before. They not only…read moredo their work quick but all are very friendly. Was cheaper than I was quoted at other places but still a fair price. 100% recommend this place going forward.

Excellent Service and Great People! We've been bringing our…read morevehicles to Hillman Family Automotive for a while now, and they consistently exceed our expectations. With multiple cars of different makes, models, and mileages in our family, we've tested their expertise across the board - and they've handled everything expertly. The service technicians are both friendly and knowledgeable, taking the time to explain what your vehicle needs. The staff genuinely works with you on your specific needs and requests rather than pushing unnecessary services. Their service is fast without sacrificing quality, which we really appreciate when we're juggling busy schedules. As a first responder family, we're grateful for their support of both families and first responders in the community. They even went the extra mile by inspecting a used vehicle we were considering purchasing, giving us valuable peace of mind. Highly recommend Hillman Family Automotive for reliable, honest service in Sylva!

Incredible knowledge behind this team. Brought my 2016 Honda Odyssey with a major hesitation in the…read moreacceleration. They knew within 30 minutes what the problem was, diagnosed it and were upfront and honest with what they could help me with. (The rest was an issue that I need to consult with a Honda Dealership about) I was treated with care and respect especially because I truly don't know cars and their mechanics at all. Thank you so much Jennifer and John. Very grateful! Highly recommend this company.

I reached out to Jenn the Friday before Memorial Day when my Ford Explorer broke down without…read morewarning on a family vacation. I had contacted several other mechanics, garages, and car dealerships in the Clayton area looking for help and nobody was able to work me in or even give me any advice on where to go. I found JennJohns Auto Service in searching online and it turned out to be an amazing experience. Jenn and John were on site less than 24 hours after my original inquiry, diagnosed my problem, and replaced my alternator and serpentine belt quickly and with obvious expertise. Throughout the experience they showed excellent customer service and showed us step by step what they were doing and the reasons why, proving their years of experience as mechanics. Their rates were fair and reflected their experience and customer focus. I cannot recommend them enough.

Great service at reasonable prices. You may need to book in advance but it's worth it.read more

Chris has worked on my car twice, and as a college student away from home with a car that…read moreconstantly needs to be fixed this shop is the best around. I highly recommend Chris for any car needs, he keeps you up to date and is super friendly. Pricing is fair and he doesn't try to make you over pay. He works efficiently and can get you in as soon as he can. Also he does cash, credit, debit and if your parents are paying from home he can work with that too!

Amazing work. We came here on vacation and needed a watter pump. On a 2014 ford edge with the 3.7…read moreV6 the deler wanted between 3,500$-4,800$ To fix it. The labor alone was 12hrs. Memphis Collin's did a fantastic job. He had to pull the whole engine apart motor mount, timing chain and tensioner , upper intake manifold hoses belts all to access the watter pump which sat behind the timing chain. He worked solid non stop. He told us he would be here the next day to finish up at 8 am he was here by 7:45 am. I can't tell you how highly I recommend this man. Wonderfull job if you ever need anything on your car call him.

He was very nice and professional and fixed my car quickly. The price was very reasonable too!read more

Great shop. I'm from Michigan and hit a rock driving around the national park. Dillsboro…read moreAutomotive made time in their busy schedule to see me right away and got me back on the road in record time. They communicate promptly by text, keep you updated, and they even gave me a courtesy lift back to my hotel. Good, honest, hardworking people - I didn't expect this kind of service as an out-of-towner and I'm really grateful for it. Thank you!!

This is the fourth time to Dillsboro Automotive in an effort to bring my previously neglected 2005…read moreToyota Tacoma "up to speed". Each and every time they are good to their word as far as meeting the previously identified estimate for the work proposed. Started off with an oil change and has steadily increased in scope and complexity. I have looked at other providers for the same work and while their estimates might be a bit less, I rather pay for know quality and good customer service. I plan on knocking off several more items off the list before we get into the winter.

Been taking my car here for years. Greg is honest and competent. I won't go anywhere else unless…read moreit's an emergency and he isn't in.

Terrible customer service. They don't stand behind the parts they use. I had a part still under…read morewarranty and they refused to replace it. And they are more expensive than other shops for the same work. Will never return.

Dale was AMAZING. He dug my car out of an impossible ditch and didn't leave a single mark. I was in…read morea remote area and he got here in less than 45 min. He was really friendly and knowledgeable. I could not have asked for better service!

Not happy with this place. They charge way too much and…read moredidn't even fix the problem. I would definitely go elsewhere for your mechanic needs

My SS Was reading service the Stabilitrack, and it was misfiring, he hooked it up, fixed something…read moreand off we went! Saved my trip! Problem diverted!!! Thanks Tommy!!!

Tommy Sumner is egotistic enough to think he is above the law. It's true that he destroyed my…read moreToyota because he wanted that particular model truck. He got away with it at the time because I had no proof except for a loose oil pan bolt and a blown engine. I knew deep down that he intentionally sabotaged my truck and later had it proven by one of his previous emplyees, an eyewitness. He felt so safe in his actions that it was obvious he had done this before. I lost my truck and the money I paid for the "repair" from his shop. Use this business at your own risk.

My partner and I found this business by word of mouth when we were looking for replacement tires…read more There is nothing fancy about the location off Main on Cherry (they will move to a new location this year), in fact Mantz is very easy to miss, sort of down hill and hidden to the right. There isn't a check in, you just have to get the attention of the working guys and let them know what you need. It's better to go before noon, because they get very busy after that. But they are happy to find out what you need and get you right into the line, especially if you have a leak or a puncture. They'll let you know if they can repair ($20 2026) or put a used tire on your rim (about $40 2026 - I have a small car) and if they do not have your tires in stock they will order them for you and let you know the price points upfront. They obviously don't have time for long conversations, and they really get to what you need or your options right away. Mantz is opened M-F and Saturday. Check the times, go early if you can. Bring something to read or a game on your phone. There are chairs in the unused bay to wait. They're quick, depending on what your car needs, but prepare to wait in the queue after 2pm. I'm going there from now on to get my tires rotated too. They are a literal hidden gem. The best of the best in Sylva. Sorry other guys.

We were visiting the area and our tires popped and we went in there and not only were they so…read morehelpful in getting us back on the road. They made sure we got home safely. Highly recommend them for all you tire needs

Mygawd, this was an awful experience. Almost 25 minutes to even get started. An oil level at the…read morevery bottom of the dipstick afterwards. Employees chatting on their cell phones while I'm waiting in my car in the bay. Never again.

I went in for an oil change they were very professional with great customer service they even…read moretopped off my fluids and reset my oil light