We had a tire going flat very very quickly. We are out of state and was lucky enough to see a gas…read morestation a few miles ahead. Down to 6% air when we pulled in to use air pump. Was directed by an employee to Hillmans, which happened to be under 2 mikes away. They found the problem, a puncture, fixed it at no cost and were friendly and efficient. Southern hospitality at its finest. God is good. If this had happened a few miles farther down the highway we would have been stranded. Thank you so much.

Luckily I've only had to get my car worked on twice since moving to NC but both times I brought it…read moreto the lovely people at Hillman. The staff are some of the friendliest people I've met and they get the job done efficiently. I feel like I'm talking to actual people when I come here not just a business like other shops. If you do need some TLC for your car do yourself a favor and go to Hillman.

I'm from out of state and had a tire to start leaking from a punture. It was not repairable. I…read moredropped in with my story and leaking tire. I could have been taken advantage of, but not so. I was told he only had two tires in the shop that fit my car. They were for another customer, however, he wasn't coming until tomorrow to get these tires. He said he could more for the other customer and told me the price that was more than far. I promptly pulled into the shop and he put them on while we waited. Super friendly, courteous and efficient service. I highly recommend MantzTtire for your tire needs.

I came in with a flat tire and had a great experience. The staff was friendly, professional, and…read moremost importantly, honest. They explained everything clearly and didn't try to upsell or push unnecessary services. The job turned out to be more involved than originally thought, but they were very patient and worked until everything was fully resolved. I felt confident I was treated fairly. Highly recommend this place if you're looking for reliable and trustworthy tire service.

I highly recommend this place. Very professional. Great service and they don't overcharge me. As a…read morewoman, it's the first automotive shop, in my life, that I don't feel uncomfortable. They always treat you respectfully and I don't feel that they are out to overstretch what I really need.

If your kids are going to college here, don't let them take their vehicles here. Although it sounds…read morelike some locals also have had issues with overcharging from this place. They will rip off your kids. I phoned and spoke with the owner about my daughter's vehicle a week ago. The codes were pointing to likely bad coil or spark plug. This is a $30-$90 part from Napa, which is where the owner told me they typically get their parts (I think he said AutoZone also). He went on and on about how they warranty it for 3 years if they provide the part (I had asked if we could order some OEM grade spark plugs/coils to have installed). He told me the rates they typically charge and if the work takes half an hour, they'll charge you half of that. The rates were around $100/hr, $130/hr, and I think $150/hr. I phoned the morning it was taken in and spoke with Josh. I had complied a list of the codes and the likely cause. He had the list and commented, "those cars can be finicky." It's a Mini Cooper. The most common cause for those codes is bad spark plugs or coils, which I had also discussed with the owner. He told me he'd call me after they looked it over. I thought he had my phone number from my daughter, but apparently he didn't. He called her, and she told him to do it. She said he told her "he had to order the part," so I was hopeful we could stop it in time. They charged her $497 to replace 1 ignition coil. It takes 15-20 minutes at the most to replace one of those. I CALLED 10 MINUTES AFTER HE TOLD HER HE HAD TO ORDER IT. I told the other repair guy we not want them doing the work at $474. The other service repair guy told me, "I think he's already done the work." I told him, "He just told her he had to order the part." This repair guy said he'd have Josh call me. He never did (waited a couple hours). Checked with my daughter. "I picked it up." "He charged me for 1 coil." The car was scheduled to go in at 1 pm. I spoke with the second repair guy at 3:50. They phoned my daughter at 3:15 to tell her what the issue was and how much it would cost. She gave them the okay but then tried to call them back, but it didn't matter because they fixed it by 3:25. She received a text that it was ready at 3:25-10 minutes to swap out the coil. The work was done like I figured in 15-20 minutes. It would have cost us this much to have it towed near Asheville to have a Mini repair shop do it. Of course they told her it was a Mini Cooper and harder to work on. The spark plugs and coils are not hard to replace on a Mini Cooper-as evidenced by the 10 minute repair time. It's really no different than my Honda Pilot spark plugs and coils. "Mini Cooper Countryman Ignition Coil Replacement Cost The average cost for a Mini Cooper Countryman ignition coil replacement is between $156 and $222. Labor costs are estimated between $91 and $115 while parts are priced between $65 and $107." They charged $171 to swap the coil with another one to confirm it was bad. I've done that before. Takes 3 minutes. Then they charged $280 for the part and to put the new coil in. There is a lovely extra $43 fee for something also. LIARS AND SCAMMERS. I contacted a Mini Cooper Dealer/Service shop. For OEM part, they would have charged $170 for the coil and $250 (1 hour labor). this automotive shop is not on the same level of a BMW/Mini Cooper repair shop. UPDATE 2/6/23: Josh agreed to reduce the invoice which I appreciated. However, I still feel like it's higher than it should be. I think future customers should know about the $171 extra charge for diagnosing the issue (whether it takes 10 minutes or an hour as I was informed--including just running an OBDC scan). It's just a flat extra fee on your bill. The $43 is for shop supplies. Maybe people in that area are okay with that big diagnostic fee, but where I'm from, that isn't okay. I therefore do not feel comfortable removing my original post, but I will give them a nod for reducing the invoice by $150.

While on vacation (we are from Pennsylvania) my husband needed to replace the tires on his 2018…read moreF150. We had tires installed by a tire shop that strictly handled tires so they did not have an alignment machine. We contacted Andy Shaw Ford on Monday, August 12TH, and we were given an appointment for Tuesday, August 13TH! We were surprised with how quick they could get us in and were understanding of the situation. We arrived on the 13TH as scheduled and they were very prompt and so helpful! We walked the lot as we waited, viewed some Ford Broncos and spoke with some of the staff. The staff was so down to earth, helpful and even gave suggestions on local eateries and places to do things. We appreciate the excellent service that got us back on the road worry free for the rest of our vacation and our trip home! My husband knows what it takes to work in the dealership business as he has done so for 29 years here in Pennsylvania and we are truly grateful for their service! M. Blew

Staff is friendly and goes out of their way to help. I have serviced several vehicles here.read more

So my car broke down and I got it towed to Greens and they said that they were ordering the part to…read morefix my car that same day. Well the day after he tells me that he ordered the wrong part. Said they ordered a bundle and the part that was needed was in it. Clearly it wasn't. I've now been without my car for over a week. I went to check to see if they had gotten the part or started on it or anything and when I got there it was in the air as they all stood there. Doing absolutely nothing.

The group at Greens were informative, helpful efficient and a great price…read more My vehicle was completed in a timely manner.

Zach was amazingly quick, friendly, and professional. He helped me fix my tire (it had a screw in…read moreit) and made sure I was safe for my long drive back to Florida.

I was traveling through NC near Murphy and ran over something metal in the road that shredded a…read morerear tire on my Tundra. I can change a flat, but I was dreading doing it with cars whizzing by too close and the temp dropping. ZACK's happened to be driving by and stopped to help. Darrold grabbed his tools and off we went! We were like a little pit crew and knocked that out in minutes. I truly appreciate the help. As a single woman, traveling alone can be anxiety filled. It's nice to know there are good people willing to help who make you feel safe. THANK YOU Darrold for being a good person and for helping me get back on the road fast. I'm not a religious person, but you, sir, are doing the Lord's work! Keep it up!

Mygawd, this was an awful experience. Almost 25 minutes to even get started. An oil level at the…read morevery bottom of the dipstick afterwards. Employees chatting on their cell phones while I'm waiting in my car in the bay. Never again.

Quick, friendly and professional. Got me in and out with no problems. They accomplished a state…read moreinspection on my truck.

Dale was AMAZING. He dug my car out of an impossible ditch and didn't leave a single mark. I was in…read morea remote area and he got here in less than 45 min. He was really friendly and knowledgeable. I could not have asked for better service!

Not happy with this place. They charge way too much and…read moredidn't even fix the problem. I would definitely go elsewhere for your mechanic needs

I am so grateful for Ridgecrest Towing and especially Tim. My car struck in the mountains far from…read morehome, but Tim was incredibly kind and professional. He went the extra mile by making sure I knew exactly where I needed to go next. His kindness in an unfamiliar place really put my mind at ease. Thank you, Tim!

Fast to respond to my issue, and towing. They came quickly the two times I've used them.read more