Went in today, had four tires mounted and balanced, no problems, no significant wait, no drama, excellent customer service, smiles all around and friendly staff. This is how a service operation should run. They got the job done correctly, inexpensively and sent me on my way. I stopped at a Supercenter in Sylva last week, couldn't get the work done and the "staff" was rude and insulting. High Country has my business now and for the future. You should do the same. read more

These folks were great. Had to order the special tires but they were ready when promised. Tires installed expertly with no delay. Definitely recommend! read more

These guys are awesome! If you just need a quick tire repair they've got you - need a new set of tires, they've got you. Only place I go to for my tire needs. read more

I had a big puncture in my tire. It was between threads and very fixable. The hole was caused by a bolt sticking out. HC decided to shove in a few tire plugs that they lit on fire with a lighter. They assured me it'll hold and sent me on my way. No bueno of course. Another tire shop showed me what HC had done and then properly patched the hole from inside the tire. Not cool. 1 star for their work. 1 star for helping me quick. Other than that no stars earned. read more

Took my vehicle there to get tires after I purchased tires online. It was obvious they were not happy after I used a third party. The tire buyer website showed high country as an affiliate. Advised what the rate would be for installation. High country charged $140 and didn't even check the pressure was even in all 4 tires. Every psi in each tire was different. My psi sensor in my front left never came back on. All 4 rims have deep gouges from the tire installation. I sent pics the next morning on messenger. I called and was told to stop by. I've stopped by twice and there was no one there at the time that could help. I left my information and no response. read more

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Had a tire blow, I called and they said I could come right in. I was in and out less than an hour, and it didn't break the bank. Thanks to High Country! read more

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Great experience. They were so polite and their waiting area is a little country cafe where you can purchase a biscuit if you're hungry or there on your lunch break. I barely had time to sit down before my tire was plugged, back on the car and ready to go. read more

Great hometown service station! great people and owners ..love this place. great bisquits in the morning and the only place I know who still is full service read more

Our tire had a nail in it in a bad place that damaged the sidewalls so we were on a donut spare. AAA Ridgecrest Towing had recommended High Country to check it if it could be repaired or if it needed replaced. They took care of us quickly and professionally with what we needed. They even have a little cafe with awesome biscuit sandwiches and coffee while we waited. Good service at a great price. We would've paid much more elsewhere. read more

These guys are getting after it. In and out with a very reasonable price. It was impressive to see how hard these guys are working. I saw a guy that was wheeling around on a scooter. He was obviously suffering from some injury to his leg. He was was hustling as hard as everyone else. Worth the drive. read more

Took my car here to get new break pads put in this past June. they messed it up so bad that when I took it to a real mechanic I was asked if I did it myself. $500 later.... Extremely disappointed. read more

I have been a customer of this great shop and family for a decade. They always do a wonderful job replacing my tires and caring for them. Great with basic oil changes and inspections too. Recently showed up during a snow shower and they had just closed early, but the team jumped outside and changed my tires anyway in the snow with no problems. Friendly folks who run a fair priced, honest and professional business. read more

This is the friendliest place I've patronized recently - straight out of Mayberry. If you're getting gasoline or diesel fuel then you're treated to full service by a young man and a smile. Their prices are fair and reasonable. Inside they have a deli, The Burnt Biscuit Cafe, which serves biscuits for breakfast most any way you'd like. (The biscuits aren't actually burnt.) I enjoyed a country ham biscuit piled high for a third of what chain breakfast stores charge. The lunch menu is similar with various sandwiches and Hunt Brothers pizza. Several employees are visible and attentive to your questions or needs. The men working in the "tire shop" bays are diligent and dedicated to excellence. I found the prices and workmanship to be fair and honest. Local personalized service at an affordable price. I make up reasons to go to this place to eat breakfast and lunch occasionally... it's refreshing. read more

They took my tires and weights off my F-250. Put new tires on. When I asked if they could balance them they said they couldn't because their machinery isn't big enough. They offered to put my old tires back on. But they wouldn't be balanced. Since they removed my weights. Talked to owner. He was no help. Said for me to take truck to ford and have them to balance it. My point that fell on deaf ears. Why not tell the customer before you remove their tires that you will not be able to balance them and let them make the decision. Also they screwed up one of my tire pressure sensors. read more

They always do a good job BUT with that said it can be extremely difficult to get someone to help you. If you walk into the store they will tell you to talk to someone in the garage. If you walk into the garage you will most likely stand there with your thumb up your butt for a good 5 mins or more. I stood there being ignored by 8 guys. I understand they were all working on something but 3 of them walked right past me and didn't acknowledge me. Not a "hey I'll be right with you" nothing. Not a word. I finally just said excuse me! Who can I talk to about helping me with my tires! read more