I was passing through this small town when my Jeep Wrangler's sway bar link broke after hitting a…read morepothole. Of course, it happened on a Thursday night when everything was closed, and I was seriously worried about getting back on the road in time. First thing Friday, I drove up to Empire Automotive, explained what happened, and they jumped right on it. The mechanic checked it out, explained the issue clearly, got the parts quickly, and had me back on the road in no time. It's rare to find a shop this responsive, especially last-minute, and with such great service. If you need any mechanical work done--whether you're local or just passing through--I couldn't recommend Empire Automotive more.

I contacted John about getting an oil change and doing an inspection since I'd had my Cooper…read moreCountryman a year. Since they are a BMW qualified service center I asked if they could do my Mini. I had the rear break pads replaced and they took care of a bad motor mount. I'm pleased with their work and would recommend Empire Automotive for your late model (2017-on) Mini.

I recently found a vehicle at this dealership via CarGurus and reached out to schedule a time to…read morepurchase it. As a full-time student and worker living two hours away, I carefully coordinated with the dealership to set up an appointment. On the day of the scheduled visit, I checked the listing only to find it had disappeared. After calling the dealership, I discovered the car had been sold--no one informed me, and I would have made a two-hour trip for nothing. If you choose to work with this dealership, ensure you double-check everything to avoid wasted time and frustration.

Had a transmission and clutch replaced. Clutch failed within a few months. Was under warranty and…read moreso it was replaced again. Failed again. Took to another garage and fixed it properly. Also changed window regulator which has failed. Poor workmanship clearly. Fortunately I found a garage that does excellent work locally. Unfortunately I'm still paying off the clutch and tranny these guys put in.

Have used City a couple of times to work on my truck, and they are always friendly, responsive, and…read moredo great work. You can probably find cheaper places, but if you want quality, reliable folks that can handle any problem, I highly recommend them.

PLEASE READ BEFORE GOING TO THIS LOCATION!!! My first…read moreinteraction with this business was on 6/9/20 my car had just reached 135,000 miles and I hadn't done any service to my transmission. I drove past this business and decided to give them a chance. I spoke to Amy on the phone and explained the service I would need which would be my fluid changed out and my filter.I Was told that they do courtesy consultations and there would be no charge. I made an appointment for Friday 6/12/20 but got a phone call on Thursday from Amy asking me for my Vin number so that they can order parts. I thought that was a little strange because I was just coming in for a consultation but I figured if I wanted to get my service done there at least the parts would be ready. When I got there on Friday I walked in and Amy was in the middle of a conversation Stopped and told the man that was there she wanted to get my keys. (No greeting whatsoever) after I told her I Would have to wait for my car I was shown to a dirty waiting area. After a hour of waiting I was giving an estimate that was severely overpriced I told her to give me a second and that's where it all went wrong. AMY couldn't answer any questions for me about parts or the pricing. Then to make matters worse she try to charge me for the consultation after I was told it would be free. To this day I still don't know how much it costs because she told me in a very aggressive way OK YOU KNOW WHAT YOU DON'T HAVE TO PAY FOR IT BUT DO ME A FAVOR DON'T COME BACK!! I felt sick to my stomach and couldn't believe I was being treated this way for asking questions about a service I would potentially be provided. What I really thought was telling was the fact that none of the other employees came out to assist her while I was telling her she would tear this business down and I'm going to reach out to the owners, that shows me that this behavior is something that there used to. If you want someone to tell you DON'T COME BACK to their business then you should check this place out but if you want good customer service then stay far away from here. SCAMMERS!

Have relied on M&D for personal and company vehicle service over the years & they're everything you…read morewant out of an auto Trustworthy, reliable, straight forward, & practical pricing. Great neighborhood shop with the best of both worlds - small town feel with big capability!

Efficient caring staff repaired my tire in under an hour. I heard and felt the neighborly…read morecompassion and saw professionals doing excellent work. They will get all my business from now on.

I have been getting my vehicles serviced and repaired at Jason's for over 30 years. I used to live…read moreright by it and would walk home after dropping my car off, now I live 6 miles away but I still only take my vehicles to Jason's and still walk home. The staff is friendly and knowledgeable and importantly cares about my wallet and always tries to save me money. A special shout out and thanks to Fred who always goes the extra mile for me and my older vehicles. No matter what your vehicle needs, trust your vehicle(s) to Jason's Auto Care. Sean

I took my car to Jason many years ago when he worked at the Amoco on Merrimon Ave. That was more…read morethan a decade ago. I called this his shop this morning to see if they could look under the hood at an issue. I was able to take it by for a quick check today - unheard of at most places. William checked it out, gave me a go for safe driving. I then talked to Fred, the body guy, about some dents and dings on the body of my car. He buffed a few scuffs off and we made a plan for some more detailed work. No charge for either guy!!!! We will take our Passat into them next week for some $$$ work and I know we will be pleased. These guys are the best! They are friendly, thorough and fair. Thanks William and Fred.

I posted previously about damage done to my vehicle while at CarMech. In addition to the rear…read morehatch, the catalytic converter has been removed and parts removed from underneath the hood for the diagnosis were just left in the car. Bolts were left in the driver side floor . At this point, with the hatch damage, catalytic converter removed and engine left in a partially dismantled state - only thing I can do is sell the car for parts or junk the car. After additional inspection of the damage, I will note the catalytic converter was not removed - all other damage is as stated.

My friend and I were visiting Asheville from Chicago and experienced some car trouble (gulp!) the…read moreday before we were set to return home. We quickly pulled up mechanics in the area and came across Logan and his shop. Logan and Joe could not have been nicer or more efficient with getting my car in and out with a new alternator. So fortunate we were able to meet them and get their help with what could have been a nightmare of a situation with being so far from home. Thank you, Logan and Joe! P.S. The little shop pup was the absolute sweetest. :)

GRATEFUL for DIAMONDBACK returning to FULL OPERATION's after Hurricane Helene WASHED this business…read moreAway!! From the owner to mechanics, these guys are top shelf ! They HAVE the Knowledge and Experience to handle ANYTHING! They've installed a lift kit with Follow-up !! While I've been there, I've witnessed "drive-in" advice or assistance given to those experiencing an immediate car problem! They Stay very Busy AND APPOINTMENTS are REQD. Highly recommend! Joe is the manager CALL THEM!

These guys are the absolute best for Jeeps. I'm writing this review a little late but they deserve…read moreit! I had major trouble with my Jeep from a previous shop and these guys used their warranty (minus labor) to fix my issue and fix it right. I go here for my Jeep needs, even tires! These guys know their Jeeps as they should. Excellent work here and I couldn't be happier with customer service and workmanship!

Worst service and overpriced. Had a vehicle overheating and they couldn't even diagnose the cause…read more Requested they go ahead and replace the thermostat and water pump anyway. Quoted 4 hours and around $500They replaced the water pump, broke several bolts and charged me for a the replacement timing cover. The repair took all day and they ended up charging me $650. They didn't install a new thermostat (scared of breaking more bolts) and the van still is overheating after 15 minutes of driving. Half assed service

Always grateful for the folks at ELFF. They're willing to nurse our old cars along and keep them…read morerunning great, when I know it would be so much more fun for them if I brought a race car in!