My mother took her aging Toyota for an issue and they were great. They did the diagnostic and gave her an estimate of costs and how long to repair. They got it that day and she was out that day. A year later the aging Toyota had another issue, she called them just to ask what they thought and the mechanic was friendly, knew all about the issue, and was ready to get her car in the next day. I know who I'll be calling when my car needs attention. Thanks for treating my mom with respect and care! read more

Had been bringing my vehicles here for FIFTEEN years. They've changed owners. Will not be going back. Dave has zero courtesy. Accused me of yelling at him after he was flippant to me. Would not give me his manager's name. Would not give me a clear answer as to whether their new lift or a fellow Meineke's lift would accommodate my vehicle. Had made an appt with Lindsey there who was very kind, and she didn't put it in the system so now I guess I'll never know. read more

I went in for a repair quote and they wanted to charge me $190 to read the error code my truck was giving and "diagnose" the issue. This is a service that most auto parts stores perform for free and that I had already had done. read more

Two weeks ago (on a Saturday morning), I heard a grinding noise from the rear of my car. I had been putting off getting my brake pads and rotors changed, which my regular mechanic had quoted $325 including labor. Because it was a Saturday morning in the summer and every other option was closed for the weekend or longer, I drove to Meineke. They sent me an initial estimate of $1200 for front and rear brakes, insisting that both needed replacement. I wanted to wait and go to my trusted mechanic but was terrified to drive so I agreed to only the rear, for almost $600. I wanted to cry because I knew this was an overcharge but I was desperate and fearful of driving home. Everybody I have spoken to since has corroborated that this was an absurd overcharge. Two days ago my car began making an odd noise, so I brought it to the trusted mechanic to whom I should have brought it in the first place and saved myself nearly $275. The noise was due to the fact that Meineke DID NOT PROPERLY PUT THE WHEEL BACK ON MY CAR. So, to review: Meineke shamelessly took advantage of my situation to overcharge me nearly twice the going rate and did not even bother to put my car back correctly, endangering my personal safety. I cannot express how furious I am about this entire situation, and I will never let them take advantage of me again if I have to ride buses around town until I can get an appointment with a reputable mechanic. Absolutely disgraceful. read more

This shop is great. Mark, Chris, and Piers we're helpful and welcoming through the whole a experience but Mark was really the star of the show. I currently have a breathalyser/interlock system in my car and he worked with me through the whole process to make sure my car was fixed and safe. He explained everything in detail. He even stayed open late so I could have my car for work in the morning. Wonderful service. read more

I got here at 9:45 for my air conditioning appointment. At 10:45 I go inside to find out why nobody has touched my car. They hadn't even communicated what I was there for or anything, and then proceeded to tell me my car was already back there. I've been sitting outside staring at my car the entire time. I do not recommend coming here. The Meineke on Hendersonville Rd is leaps and bounds better. read more

We suffered a flat on the way to a much needed weekend get away to Hendersonville. We were able to change the tire on the side of the highway at dusk and continue up the mountain to our rental. We knew the car was not riding correctly but were low on options and ready to call it a night. After unsuccessfully trying to resolve the issue for a while Saturday morning, we decided to chance the 30 minute drive to Meineke. The team at this store took great care of us, identified & resolved the problem. They truly redeemed the remainder of our trip. I am generally weary of repair shops but if I were local, this would be my go to. I highly recommend. Thank you Matt & team for great work at a great price. You all deserve raises. read more

The place is a total rip off. I was quoted $400 for an AC recharge. When I went to get my keys the manager told me they had to put extra freon in so now the bill was going to be $723.00 and they did this without any approval..... 45 minutes labor and $150 in materials . ​? These guys should be ashamed of themselves. Need to follow up with the Better Business bureau, Chamber of Commerce and submit case to small claims court so they don't keep ripping off our friends and neighbors off over and over again . read more

Great service and knowledgeable. Definitely recommend for anyone looking to have their car taken care of

Managed to bust the brand new tie rod (installed by another mechanic not even in North Carolina) on our vehicle in a really freakish way. This was the closest place our insurance would tow to. Meineke got us in, fixed us up, and got us on our way. Absolutely nothing but the best service on a really crappy trip. read more

I suspect vandalism and am following through with inspection by another mechanic, reported the insurance company and attorneys general office. read more

I was at a conference in Asheville for the weekend. Car was smoking under hood as I reached the Inn at The Cove. None of the men were mechanics on a weekend. I called Meineke on Fairfield Rd early Saturday AM. this shop is open until 4 pm on Saturday!!!!! and was a little over a few miles away. Mark was not too busy nor acted abrupt. No promises made, "let us look at it". quote and problem came fast by text. I approved of quote quickly by text after thorough report. Car back with me about 2:30 pm. Did not miss a session of the conference. Car was great going home. I had prayed that I would contact right person to help with this. It was my first call to a shop. a friends brother-in-law in the Asheville area who is broker with large real estate firm offered absolutely no help. So I will say: we often think we know the right people to help, but there are angels unaware to us. read more

Took my car in because the brakes were squeaking a little. After I was told it would be around $750, I called the dealership where I purchased my car and explained what the folks at Meineke said needed done and the Nissan dealer was able to complete the service for around $300. Not only that but the mechanic dirtied my tan interior, including a spot that won't come out of the fabric. Also, it was a $35 for a brake diagnostic check. Go elsewhere! read more

Meineke - Auto Repair Near Me - Asheville, North Carolina

These guys rock. I had a brake light burn out while on a road trip. They had it fixed and got me back on the road in 10 minutes! Friendly service. read more

Take your car somewhere else. I should have read the reviews before I choose this location. We were passing through and we needed to get a headlight replaced and oil change. Honestly I would have given it 4 stars based on the customer service: almost turning me away without checking. Made me second guess myself. The headlight screws needed to be replaced because they were rusted and stripping. I didn't have time to inspect the work they did, nor should I have to, but what alerted me to the issue was at night the headlight pointed much lower than it should. Then when I took a look at it in the daylight they only replaced one of the two screws! That's just shoddy work. Would have taken then less than 5 minutes more to do it properly. read more

Made an appointment for andoil change at 10 am on a Thursday. Got there a few minutes early. It is now and my car is still in the garage. They continually tried to up sell me on other services saying they could change a five dollar air filter for 50 dollars. I guess it's just time to buy some ramps so I can get under my car and start changing my own oil again. I would recommend driving your car into a creek before I would recommend taking it to Meineke for an oil change. read more

I first went to meineke because I kept having to refill my coolant, it seemed like it was leaking or there was some problem with it. They could not find any issues and sent me on my way. I kept having to refill the coolant and the car would overheat at times. I took it to several places to get looked at, once a different mechanic let me know that the radiator needed to be replaced and another place confirmed that, I got estimates from mechanics including meineke. I never should have gone back there after they couldn't even diagnose the problem, but they offered a good price. ( by the way, I ended up paying more than they originally said so I didn't save any money, plus my car blew up because of them... getting to that part soon) so, I had my radiator and temperature gauges replaced. My boyfriend brought my car home and didn't drive it for a few days. The next time the car was driven, lol the engine cut off at a red light. When he tried to turn the car back on, he noticed a fire starting under the hood. He ran out of the car and within seconds it was in flames. The car was completely totaled from the fire. Meineke denied any responsibility for the fire, even though the car was worked on by them, and then immediately caught on fire the first time it was actually driven. The manager won't return my calls. I am out almost $1000 from the repairs and buying the parts and they won't even refund the labor or give me the time of day. I spent the last of my money fixing the car just for it to completely blow up and end up totaled. TLDR: meineke fixed my car and the next day the engine caught on fire and blew up, totaling my car and meineke won't do anything about it. Not even an apology. DO NOT EVER FIX YOUR CAR AT MEINEKE ESPECIALLY FAIRVIEW RD LOCATION IN ASHEVILLE. they don't know what they're doing and will just take your money to ruin your car. read more

They Checked the air conditioning and they said it was good only needed freon refill. After a a week the air conditioner was not working again. I paid almost $300 for that check and i mentioned several times i refilled freon 2 weeks prior to going to them but they still said the a/c was good. In other words, they don't seem to know much about A/C and overcharged for a simple check. I rather take elsewhere than to deal with them again since its obvious they don't know about A/C repair. Also, they don't offer a ride to/from anywhere. In 2018, what mechanic doesn't offer that basic service!? read more

Insanely filthy dirty place! And totally unprofessional with very deceptive pricing. Left and went to Firestone on Tunnel Rd. Was treated amazing there and saved alot of money! read more

Being relatively new to the area I've tried a couple of shops and a new car dealer. Meineke on Fairview compares favorably to the others in terms of being customer friendly and providing quick service. They do a good job of explaining what the problems are, and not over-selling. Not a fancy place, but they get the job done. p.s. - it's a bit hard to spot the first time - hidden around the corner from Advance Auto Parts. read more

Busy shop that took the time to explain the issues with synthetic oil for mileage and ensuring a good inspection of the vehicle. Job was completed on time for a fair price- plan to go back read more

Terrible. I had to take my car back every day for weeks and they never fixed it. I paid over $600 and they messed up my engine and my heat, and they refuse to fix it. Take your car anywhere but here or the one on Patton Ave. They are shady, and terrible mechanics. Worst mechanic I've ever been to! I'd put 0 stars if it was possible. read more

Great customer service and friendly. My wife is comfortable taking her car there. We had some brake work done then a couple months later one of the rotors had an issue, they repaired it free even though it wasn't part of the original brake work. Yes we will go back. read more

I tried to get a simple inspection done on 9/2/15. i had waited 40 minutes the guy with the clipboard yak yak yak "drink coffee to another customer where can i get a salvage title truck like yours "the russians" yak,yak,yak "drink coffee go pee". He got in my car ,his cell rang. yak,yak,yak go get more coffee. I got my keys and left. What a tard. This place is a dump avoid at all costs or you will be sorry... read more

Poor service - came in for what I thought would be a quick state inspection. Longest visit I've had anywhere to get this done. Check-in was slow and felt ignored by staff when I was trying to check out. Would not waste my time here again. read more

Do not go to this Meineke. I was told I have a completely different braking system than I do after having a "full" brake inspection completed. read more

Customer's beware: This meineke location is not trustworthy. On my last visit, both the behind the counter representative and the manager lied to me, trying to trick me into having services I didn't need performed on my vehicle. They told me that I needed my timing belt changed (Car is at 110k miles, representative said it needed to be changed at 100k miles and manager said 60k miles, it actually should be changed at 150k miles), they told me I needed two new tired and an alignment fix (tires are still in great condition and have at least another year on them before they need to be changed) and they told me that they needed to replace my engine head gasket for a brake leak even though no brake fluid comes close to touching that head gasket. Do not come to this location! read more

I wish I could give negative stars. This place is a joke. The manager is a joke and the owner is a joke. I went in for a basic oil change, and left with a broke dipstick and no oil change. After breaking my dipstick, they refused to pay for another one because it was brittle and things break when they are old (my car is a 2008, not that old). Tried to reason with the manager and the owner, with absolutely no luck. Owner told me they would remove the broken one free of charge but would not pay for a replacement. Couldn't tell me when they could get to it to remove the broken dipstick. It literally took my husband 5 minutes to remove it. Sorry, but 5 minutes of labor is not worth $25. I will never be back this Meineke or any other stores that are owned by Doug and Maria Field. They are as crooked as they come. read more

I would highly recommend...NOT bringing your vehicle to this establishment for any type of service. They upsell you on "oil treatments" that you are supposed to run through the engine to cleanse deposits that have accrued over time...then drain the treatment and perform an oil change. After checking the oil level because the engine was making odd noises...it was discovered that the oil level was extremely overfilled. This has caused serious engine damage. When the vehicle was brought back to the shop, the mechanic "David" said that the oil level was fine and that the level is an indicator of the oil as well as the treatment and that the level on the dipstick is fine (that makes no sense). The car manual clearly states that levels shouldn't go beyond the marks on the dipstick...yes, those marks are there for a reason. He was highly unprofessional when this was brought to his attention ( saying I could "go somewhere else"). Also, they supposedly perform a "multi-point inspection". Upon checking levels of fluids it was noticed they failed to fill the coolant....(it was almost empty). Another serious overlooked detail that could cause serious engine damage. Bottom line, they seemingly don't know what they are doing at this establishment. read more

Don't take your vehicle here. I took mine in for a suspension diagnostic and they broke my driver side lock and quoted me $1200 on a repair that I got done somewhere else for $250. read more

They tested my electrical system and said the problem isn't electrical. The mechanic told me that when the rpm's are that low, it could be really bad. They wanted to do diagnostic testing which would probably take 2 hrs, at 90.00 per hour. He said I might need a new motor. I called my mechanic friend and told him what was going on. He told me what the problem was and fixed it for 42.00 read more

It took 5 hours to get my brakes fixed. At the end of the job when I was paying the head tech looked at me and told me that the tech who had fixed my brakes was mentally challenged. Yes I'm scared. My brakes were fixed by a man who is mentally challenged. read more

I took my 1995 pickup into Meineke on Fairview Road to replace an intermediate emergency brake cable and get an inspection, hoping to have this done before the tag expired. My regular mechanic couldn't get to it in time. The Meineke guy called me and said the work and parts would cost around $150 plus tax and the inspection would be another $13. So, about $170. That seemed really high, but I already had the truck there and I'd save a little by not having to pay the late fee on the tag. But the next afternoon the Meineke guy called me back and said that they needed to "disassemble the back brakes" to give enough slack to connect the cable. An additional $150 or about $320 total. That was over the top. The first $150 was too high. I realized I needed to get out of the situation, or pay a small fortune for a simple repair, so I picked up the truck. The guy had told me smartly, "$97.06 and you're out the door!" I paid the invoice realizing I had been gouged. They charged $19.85 for a cable that cost $12.50 right next door at Advance Auto Parts. They charged $21.97 for a connector that probably cost them half that much. Then they charged $49.49 to connect a cable, stretch it out to discover it was 1/2 inch short and then take it off. (It's clear they didn't know what the job entailed in the first place.) Work that took probably less than five minutes. To summarize, I paid nearly $100 for $25 in parts, wasted two trips out for two people, and my truck still isn't fixed. Just don't go to Meineke on Fairview, except maybe for an oil change. There's a reason they have so many bad reviews at Yelp. I wish I had read them ahead of time. And by the way, it's pretty easy to tell that most of their five star ratings are probably fake. They're written to a formula. Oh, and they don't take checks. My regular mechanic takes checks. read more

Being from out of town I am always leery of getting my car serviced, but I took a chance at this Meineke and glad I did. Having some down time, I stopped in to get an oil change. The customer service was superb. The owner greeted me promptly and was very knowledgeable about my car. They got the car in quickly and the technician could not have been more friendly. Based on this limited experience I would highly recommend this place of business. read more

I have received excellent service, professional and friendly, every single time I go to Meineke on Fairview Road. Doug and his staff are considerate and prompt, and they explain things very thoroughly. I go there for every oil change and always look forward to it. You can tell by the friendly atmosphere in the waiting room and the greetings from all the mechanics that this is a home-town, neighborhood place where you get good value and superb service. read more

After setting an appointment for A/C diagnostic I left the car for a whole day. At the end of the day they said they didn't know what was wrong with it but they had taken the freon out and put it back in even though it wasn't low. They charged me 70 bucks to tell me nothing and did nothing for the car. Total ripoff! read more

went to have my oil changed, in the package it was said that i should have got my tires rotated they said they would not rotate my tires because i need new ones and tried to sell me knew tires ($200). i checked my records, and there are still 30,000 miles left for my tires and they have over a year left on their warranty. BEWARE these people will try to rip you off! the also tried to scare me into $1000 of auto repair, i would not trust them.... read more

If you deal with Doug you're bound to get some good service. Ultimately I got a problem fixed for free, but I had to work for it. I was unlucky enough to get a defective part, which wasn't their fault, but they initially handled the situation poorly. When I got angry and threw a fit they responded well. Not going back. read more

Great experience- they fixed what needed fixing and made sure I knew what was being done. Happy to know I have a place to go with people I can trust to do good work. read more

I have visited this location numerous (at least 5) times and always have had exceptional service. Doug is welcoming, polite and patiently cares for each customer. They are upfront and strive to explain the vehicle diagnosis as well any recommendations. I will continue to use them and have recommended them to others. As a woman, I have never felt that they are padding my bill. They are honest and I trust them. read more