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Asheville Alignment Service

4.7 (3 reviews)

Services - Asheville Alignment Service

Auto maintenance

Auto repairs

Routine automotive maintenance

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AAA Car Care Center

AAA Car Care Center

(78 reviews)

Gotta love when its 5pm on a Friday and your engine shuts off in rush hour traffic. LUCKILY AAA…read morecame running to our rescue, despite being understaffed and super busy themselves. Our tow driver was very nice, patient and even got us laughing during a stressful situation. The guy working at the shop was very accommodating and told us up front they wouldn't be able to give us a fill diagnostic till after the weekend. Honesty up front is always appreciated even if its something bad. We'll probably have to get another tow to a different auto shop due to timing + services available but if we ever find ourselves in a situation, glad to know we have AAA there to help.

There are few things in life as infuriating as a rude cretin on the other end of the line…read moregaslighting you. Should that be your bag and that's what you search for, there's AAA of Asheville to satiate your quest for dealing with imbeciles. I'll go a step further, ask for Michelle -- she'll really annoy the shit out of you. First, I was told, after going through 20 minutes of robot calls etc., that it would be a $65 fee for a roadside assistance request in the first 24 hours. I was told it was in my confirmation email "in fine print." That's just a plain lie. It's nowhere to be found, and if a 39 year old tech-savvy person like myself can't find it, that means it's designed to be hidden to screw people over. This is deceptive business practices at its finest. Don't go to these people. There's bound to be another roadside assistance option.

Cox Auto Service - Cox Auto Service

Cox Auto Service

(33 reviews)

Sooooo my husband took my car to a Take 5 in Charlotte to get an oil change. They forgot to attach…read morethe engine cover or whatever they unscrew at the bottom of my car in the front. So the shits been scraping the ground. This past Friday I take my car to Firestone in Huntersville to get it fixed along with a few other things. Unbeknownst to me until I hit a bump on the way to Asheville for my birthday weekend , the shit is still hanging and scraping the road as I drive. Fast forward to today. I call Coxe this morning. They're crazy busy so I don't have any expectations. I call my husband to see if his friend who owns a shop about 45 min away can get it done. He can. I dont wanna have to drive out there just yet so I bring my car to Coxe like they advised. As Cat mentioned before it may take a minute to get to my car. It's all good. I'm waiting for only 2 min or less and Cat at the front desk told me they'll get to my car real soon once a lift opens. In literally less than 6 min my car is in the back. Wow! Also waiting in the lobby and the other lady is vacuuming asking me if she's disturbing me. Just friendliness and kindness all around. Then Aaron comes out and tells me that the front piece was being held up by zip ties. Thanks Firestone! Rather than telling me they need to order the parts from Honda like Aaron said, they pieced my shit together for it to just come down. Firestone in Huntersville did me dirty. I'm leaving a review there too. Aaron gave me the piece that was hanging down. Gave me the ONE screw that was there out of like 8 or so that I needed. AND THEY DIDN'T CHARGE ME!!! Thank you thank you thank you so much Kat and Aaron!!! If I ever need work done and have a visit coming up for Asheville, I'll just take my car here. I mean I love Asheville cause most everyone I encounter here are polite and kind, but this is some next level shit for me as a Black Woman. I'm typically on guard to ensure I'm not taken advantage of. Literally Aaron and Kat put me at ease.

Had a problem with noise in my wheel. Took it to Cox, had prompt service, an appropriate estimate…read moreon quality parts, and service was rather quick and appreciated. We feel real value for our dollar at Cox.

Firestone Complete Auto Care

Firestone Complete Auto Care

(54 reviews)

I would say that when I came in I was welcomed right away. Fernando went above and beyond with…read moreworking this out with Lyft. He spent a lot of time chatting on the phone with the their insurance company. Along with making sure to let me know what was needed. I also witnessed him with all of the other commuters as well, and he was so warm welcoming and friendly to all of the customers!! All the work done on the vehicle was smooth and easy. The vehicle is driving smoothly. They performed all of the maintenance that was needed on top of receiving a free oil change for one small mistake that they made. I would definitely come back to this location and would love to have Fernando welcome me in with his big warm smile!!

After speaking with the representatives at firestone and with them having full knowledge of the…read morevehicle size and type we ordered six tires for our full-size F350 Dooley. Having to wait until the next day for delivery, we arrived and then was told they can't lift the truck. This was concerning considering they had all the details of our vehicle make model and size. I contacted the store to get clarification on why this took place and the representative Bre decided to be sarcastic. Then immediately placing me on hold. A few minutes later, the store manager got on and only made excuses for her employees. I would go to another auto repair tire shop because obviously Firestone does not know what they're doing or how to be respectful to customers when you're wrong. This Only wasted my time and money to make continuous trips over to Firestone when they could've told me this on the first phone call.

FTW Automotive - Damaged engine cover

FTW Automotive

(9 reviews)

I brought my Scion in for a coolant hose repair, quoted at '$100 or less.' During the phone…read moreconsultation, they mentioned additional repairs were needed (spark plugs and coil), specifically referencing 'since you like to do these things yourself' - which reasonably implied this was information for future self-repair. I specifically authorized only the hose repair and diagnostic testing. They texted that my car was ready with a total bill of $407.67, including $262+ for unauthorized spark plug and coil replacements. When questioned via text (screenshots attached), they offered to remove the new parts and charge only for the authorized work ($127.33). While I appreciate this resolution and them working me in on short notice, upon arrival they informed me they would no longer work on my vehicle - simply because I questioned unauthorized repairs. Additionally, they damaged my engine cover by overtightening it with a power tool, making future self-repairs more difficult when I go in to change the spark plugs and coils myself. 1 star for making the billing right when questioned, but cannot recommend a shop that performs unauthorized repairs, damages components, and then refuses future service when professionally questioned about it. Clear communication, proper care of components, and customer authorization should be standard practice.

Joel and Dan are the best. I refer all of my drivers to them. They always do great work and for a…read morereasonable price, for them. Make sure you give Fifi some love too! She's the resident shop-dog!

Asheville Alignment Service - autorepair - Updated May 2026

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