Had lunch here on Friday and it was great. The food was delicious. Everything was great from the time we walked in the door til we left.

Outback has always been my favorite! The morning crew is amazing! Always love coming in and getting fast and awesome service. Highly recommend! read more

Me and my family really enjoyed eating here! Employees were professional, food was great. We ate at dinner time and the lighting was beautiful. Quick service on food and adult beverages. We will be going back! read more

The food and my server were awesome BUT I was sat near the hostess stand and to say they were highly annoying is being polite . Unbelievably annoying the Entire time- cackling and everything between. Ugh read more

Took 30 minutes to get a drink and appetizer. Once that arrived it took another 10 minutes for silverware. Food was good but service needs a lot of work. read more

Service and food were amazing!! Everyone was so welcoming with their beautiful smiling faces! Ms. Ty was so sweet and accommodating!! And Alondria's level of service was incomparable!! I will definitely be back!! Best Outback in the greater Houston area!!! read more

This is a great restaurant I love the friendly service. The food is good, love the cheesecake Thank you Torrean and Ms Ty for your kindness you are great read more

Thought we would give the new location in Katy a shot. It was terrible. Service and food was not good. I waiter NEVER came back after we ordered our food. We got there at 9pm on a Friday night and didn't get our food until 10:30pm. Thought for sure the order was lost. Again we had to flag someone down every time. I got the steak and I was happy to hear my waiter suggest Pittsburgh Style because I like mine charred, but too bad the cook didn't get the memo. The steak was really thin and not charred at all. Had a ok flavor so I didn't want to send it back after waiting more than an hour. Baked potato had almost no toppings and was still hard. I flagged down another employee, I think assist mgr and then waited and waited for extra toppings. Finally someone brought out a side plate of butter, bacon, cheese and sour cream and it still wasn't enough. Like a pitch of cheese. The butter and the sour cream taste the same. How hard is a baked potato. The manager never came by and from what I could tell would just make a couple of loops around not asking anyone how they are and then disappear. He's the coach, team leader. Good service starts with him. Overall the food was no better than Golden Corral. My wifes fish with crab meat was horrible. Our fault for ordering it at a Steakhouse. Very bad service and food. read more

We used to visit the old location in Katy and liked it, which the service was good even though we had a few issues with our food once a while, but when it did happen the managers would make it right. Now let's fast forward to the new location, the restaurant looks clean and nice atmosphere. However, it lacked good service!!!! Our waiter took forever to come to our table to take drink orders then was not the friendliest person. I know everyone has their own personalities but I was a waitress in college and it didn't matter if I was having a bad day you should never bring it to work, and if you don't enjoy serving people please find another job. To add to the mediocre service from our waiter, my husband's potato had butter which he ordered plain, so the waiter took it back and brought him a plain potato, and I was eating my fries but when I check my sandwich it was borderline cold, the cheese in my sandwich never melted and the steak wasn't hot at all, it was bad!!! So our waiter never showed up to check on us again so I could tell him about my food so I had to ask the hostess to get a manager, at least the manager was friendly and saw the issue which was clear as day that the cheese was never melted and corrected it. After a few minutes my new food came out and was good. The waiter neveeeeerrrrrr came to check on us until after maybe 20-30mins when we finished eating. He "didn't even know about the issue with my food", and could care less with his attitude. We are very disappointed with Outback!!! Hopefully you can get things figured out in the kitchen and with your customer service. Not sure if we would ever go back. read more

Went out for a friends birthday, great service and food. I got the bbq chicken and veggies and it was delicious. Surpassed my expectations!

I gave two stars because my steak tasted great, although it was under-cooked from what I ordered. My problem was my onion came out quick, but 20 min went by and no salad. I knew the waitress forgot and when she finally reappeared and realized out came my salad. Then right after came my steak before I even had two bites of salad. It was late lunch not busy so no excuses. I didn't eat my salad so my steak would not get cold not sending it back to the back. I was on time constraint. Waste of money and lunch time. I have dinned at this location once before on a Friday night dinner on the way to the airport. Same thing happened, no salad, entree took too long and undercooked. This is not a good place to dine. read more

I don't go to outback very often but this visit was pretty good. The frozen mixed drink that was suggested by my server was delicious (I didn't catch the name) and decently priced. The service was fast and friendly and my husband enjoyed his steak, however my dinner was just so so. Overall a decent place. read more

Love this location. Every time we have dined here we have been very impressed. The food is great, especially for the price, and the wait staff is always friendly and attentive. The manager has stopped each table every time we have been in the restaurant. This has become our new favorite place to eat when we dine out. read more

Wow! This place has really deteriorated. Portions were small and quality was poor. Ordered Ahi tuna and it was shriveled on a bed of sparse lettuce, a far cry from the picture on the menu. They have also changed their mac and cheese to a poorer quality. All this with prices higher than before. I do not mind paying more if the quality is there, just isn't.....We had a sub par experience last time and decided to give a second chance. This time was worse...I think my Outback days are over. read more

I love the outback but today the meat was a bit tough. The server was exhausted looking perhaps they need to give more breaks. Overall the experience was okay. read more

Service was good as usual but the long wait for our food killed the mood of dinner. The waitress was the only thing that saved the night.

I can't believe all the negative comments I'm reading here. We went here this afternoon for the first time at this location. It was awesome, every single thing we ordered was perfect, including the iced tea and our server was amazing...We will definitely be back...wish I would have gotten the server's name, tho! read more

Haven't had Outback in a few years, but I'm glad I stopped in today! Fast and friendly service! Excellent location! Amazing Food! Juicy Steak, Fresh Veggies delectable mash potatoes! The waitress & managerial staff is next to none! read more

Love the service, the food, the waitress and the manager!! Love the way they prepare the Ribeye steaks. The mash potatoes are to die for and have to get a side of mushrooms with the steak. read more

This place is fantastic! Gigi and Alex were the most friendly! Food and drinks are the best, hands down!

I'm writing this review with a heavy heart...I wanted to have a great anniversary dinner at Outback Steakhouse, but that didn't happen. In the past, we've enjoyed Outback Steakhouse at the Katy Freeway location near Fry Road and I've always said it was my favorite restaurant and absolutely loved the food. Since they closed, we have been to the location at Katy Freeway (close to Katy Mills Mall) 3 times. The first time we had a good waiter and all was fine. The second time, we were seated at our table and totally forgotten. We got up to leave after 30 minutes and were not noticed until we reached the door. I'm sorry, but it was too late to coax us back inside. It wasn't even busy that night. Ok, so now to the most recent visit which was today. We decided to give Outback a second chance especially since we were craving a delicious steak on our 28 year wedding anniversary. I cannot complain about the service because there wasn't any service! After 20 minutes with no acknowledgment from anyone, my husband seemed a little perturbed. I told him not to get upset because I'm sure they are just busy. He decides to repark our car in a better spot...saying as he left the table that Murphy's Law will get someone to take our order. So, I'm sitting with my son and notice that 4 tables have been served food and drinks, but we were seated before them. Now it's been more than 30 minutes and still nobody has come by. Finally, a young lady almost passes us by and asked how we were doing. By that time it was too late and I was not happy! I wanted to give no stars for this review, but apparently I can't post this unless I give a star. read more

Out for a night of networking with NHPO-Katy. They brought out some great drinks and an array of tastings. All of it was delicious. Amber took care of us to the nth degree. Looking forward to coming back with my friends and family. read more

Great new location. The ambiance is excellent with appropriate lighting, music and noise control. They take reservations, which the old place did not. The food, drink and service are impeccable. read more

My family and I waited for an hour until we got our appetizers, and 30 minutes to get silverware and appetizer plates. The waitresses said they were preparing a fresh batch of soup, but it was warm when we received them. Poor service and communication from the staff overall. read more

Waiting time was horrible over 35 minutes today (5/9/2015). Finally when I asked the reception girl looked and "Oh you are next." So we were seated after 11 other groups left. We order chicken fried steak and mac and cheese. Dinner was good and we received the check after was. Oh, I forgot this almost my side of the table was dirty and had to flag down the table hob to clean it including my hand. After coming home I did not feel well and it is close to 12:00 am and I am running a fever. read more

Hadn't been to Outback in a long time, so we decided to go yesterday after church. They gave us a very nice table within 5 minutes. Service was not that bad. The real issue started when we found a long hair in my son's plate. We called the server and he came back with the manager. We started a really bad discussion because the manager was trying to say it was our fault, that it was basically imposible that the hair could be in the Chicken Fingers plate because it's cooked in a deep fried machine ...etc, etc, etc. So, after I told him the hair was blonde, and my wife's wasnt he started apologizing. I cannot believe a manager takes this kind of attitude....Outback should replace him if they want to keep their clients....they already lost my family....we'll never be back to that specific location. Stay away of this restaurant.... read more

Great experience. Food and service was excellent. Definitely will be coming back. I think it's annoying yelp is making me type a lot though just to post this. read more

I called ahead at 6:30 to make reservation since my son is Autistic and waiting is not an option with a lot of people around waiting. They gave me a 7:15 time. Got there and say we need to wait another 20 minutes and we wait. After the 20 minutes and no call I ask why so long, so they finally seat us. Asked for booth but it was still dirty so wait to be clean, no problem. When we finally seat a lady comes over and tells us their drier is broken and can't cook anything fried. The only reason my son likes this place is because of their chicken tenders, so the whole wait is for nothing. He had not eaten since noon because he was waiting to eat there. At this point I am mad. Why could they not let people know once they arrive they have this problem and not make them wait? We left immediately. Awful experience. read more

I hate leaving bad reviews but my girlfriend and I went in on a Monday night . The place was dead .. the host was nice and sat us quickly. All the workers were sitting at the bar area including the manager. We sat and they gave us the feeling they didn't want to do any damn work .. they all sat there and kinda looked at each other like " who's gonna wait on the customers". No one budged from their drinks and food at the bar .. eventually the host noticed and he came back over to us and took our drink order .. all the while the rest of the staff was having a jolly ole' time . The host brought our drinks over and then explained our waiter was busy so he'd take our order .. there was maybe 1 other table of customers in the place . We left the host kid a dollar for being nice and we walked out . Terrible lazy staff every dollar counts in the restaurant biz.. the 50 or 75 bucks we would've spent could've have paid for a few hours of payroll the staff was wasting on the time clock read more

We dined in tonight (Sunday evening) with 7 people in our party for my younger sisters 18th birthday. We had a reservation at 6pm but we were not sat until 6:15/6:20 because the table was "being wiped off". This was a near empty restaurant at this point, but I understand that large parties have to be mapped out, so we waited, no complaints. When we were sat our server Amber came by and introduced herself to us and offered some cocktails and beers (good featuring!) we ordered a few beers, glasses of wine and sodas and asked to start off with a blooming onion fingers (I can't remember if that's the actual name) and I got a kids macaroni for my daughter. The appetizer came out but it took nearly 20 minutes for all of us to get our bar drinks which was two beers and a glass of red and a glass of white wine. When we finally all got our drinks out, I noticed my glass of white wine had lipstick all around the rim. That's disgusting and I have no idea how it was not noticed!! I quickly checked my grandmothers glass to make sure she didn't have the same problem, and then noticed that although we had both ordered the 9oz glass, our amounts were very different, mine way less than hers, and neither of us had drank any. When Amber came back to the table, I asked her to please replace my glass, she said "ok". No apology. When she came back out to deliver the macaroni I had ordered she placed it directly in my face and I'm under the assumption she wanted me to take it from her rather than be served the dish. Again, not a big deal, except my hands were full from trying to keep things away from arms reach, she finally set it down. She took our order and asked what temperature everyone wanted their steaks cooked which we specified, and my grandmother and I both asked for our dressing on the side for our wedge salads. 5 of us got side salads with our meal, which took a very long time to come out.. by this time it's 7:30. We have been there for an hour and a half, and got long time and insufficient drinks and an appetizer. We got our salads, mine had dressing all over it. Okay, that's fine, again. I just scraped as much as I could off and didn't end up finishing it because it was soaked in ranch. When our entrees came out my grandfather's steak, which he ordered medium came out extremely charred on the outside and well done in the middle and he was told "sorry we didn't have the sauce that you wanted on top, I can get you something different" Really. My fathers steak was over cooked as well, he wanted it medium he got well done. My sister wanted medium, she got medium well. For a restaurant that has the name "Steakhouse" in it, you sure have absolutely no idea how to cook a steak. I suggest some retraining in the kitchen. My sister and dad decided to just eat their food because it had already taken a really long time and my daughter was getting grumpy, but my grandfather sent his back. They brought out a thinner steak a few minutes later (my guess was they thought it would cook quicker) but seemed to get that one wrong and cook it well done also. No manager came by the table to drop his entree off or check on the table. We are pretty irritated at this point. Since it was my sisters birthday we brought in a tres leches cake and asked to have it brought to the table so we could sing and pay and leave. The waitress dropped it off with 4 plates and said "I'll be back with more". Ok. She came back and dropped the plates off, no one sang, no candles. Finally my sister got up and asked someone to have servers come sing because our sister was turning 18, that's a pretty big deal. We had a few servers come sing. When they were done I asked Amber when she had a moment to please bring our checks, she said, "well I don't know how you want them". At this point, I am fed up. I work in the hospitality industry as a manager and graduated with a degree in Hotel and Restaurant Management... it's not hard to be hospitable. Amber clearly doesn't know how. Michelle, who I learned is the proprietor, does not know how as well. Outback, coming from someone in the industry, you need to step up your game. There are too many choices in the city of Houston to spend your money and you won't be open if you keep carrying yourself how you did tonight. Here are a few tips. 1. Make cleanliness a necessity. There were so many dirty tables around us and food on the floor, and the restroom was a mess with soap all on the floor, overflowing trash cans and empty paper towel dispensers. What do you think this says to your guests? 2. Michelle: if you want all the glory of being the proprietor you need to take responsibility for and be aware of where your faults are in your establishment and be relentless about fixing them and creating a different culture in your restaurant amongst your staff both front and back of house as well as your managers. Get a better training program and BE INVOLVED with your guests. Touch every table. Ask how they are. Introduce yourself. read more

Met a friend for lunch. Ordered the Cobb salad ($12) Giant pile of lettuce on a small plate. No bacon or egg as menu described and the tomatoes were mushy. Salad could not be mixed with the dressing without falling off the plate and ending up all over the table. Very few diners at the time yet waitress was inattentive. Croutons were delicious as always. read more

Garrett is probably the best bus boy I have ever seen in action. Everything from his shirt being properly tucked in to his precise hand motions when cleaning tables are nothing less than absolutely perfect. I have never seen such a hard working, handsome, respectful man in my entire life. Will definitely be returning soon to ponder on his absolute perfection as an Outback Busboy. read more

Mediocre food and horrible service. On our last visit our waitress was so rude and slow and made our whole table uncomfortable with her mean attitude. We used to come a few times a month but the service has been getting worse and prices of food increase. Going to have to find a new place to go. read more

Great dinner tonight! Excellent manager...kept her staff on it's collective toes! Attentive bar staff! And the steak was perfect! Yum!

I came to outback for my husband and I anniversary dinner, we decided to sit at the bar because the place was just so packed and nobody was paying attention to us. Our bartender Gina, was EXCELLENT, very attentive, made sure we had drinks and took our order immediately she recommended a drink to us which was DELICIOUS. Also, recommended appetizers, the coconut shrimp was great. She was extremely busy and seemed to be the only bartender making drinks running around making sure everybody was helped and satisfied. I have never been to a outback before, she made our stay very welcoming and was so outgoing and friendly, my husband and her were speaking about sports and we were very impressed. Definitely one of the best bartenders we've had. read more

I came here with a group of friends to celebrate my best friend's 18th birthday! Our waitress was lovely! No doubt about that and MOST of the menu is reasonably priced but there are quite a few things that need to be fixed! The menu is one of those things. It's very very confusing to look at. It's sectioned off in the weirdest way to where you're flipping back and forth through the menu figuring out what's what and which dish goes with a side or not, etc. I ordered a Caesar Salad and it was one of the worst Caesar Salads I've ordered. I didn't have chicken so I can't judge the meat but there were WAY TOO MANY croutons and TOO MUCH dressing. The lettuce was completely drenched. Most restaurants put preserves in their creamy/ white colored salad dressings to make the dressing last longer. I'm pretty sure the preserves in the dressing and the ridiculous amount of it in my salad got me stomach sick! I also ordered the Crab Stuffed Mushrooms which were a bit expensive ( $7.50 ) considering it was just 4 small mushrooms. There was also a pool of grease at the bottom of the plate which made me sick as well. Two of my other friends at the dinner party also complained that the food made them sick after our dinner. I'm for sure NOT coming back anytime soon. read more

We have been to this location for friends' birthdays and such (otherwise we wouldn't have returned), and each time we've ordered the same thing (lesson learned). The first two times, there was so much gristle throughout the piece of meat that I couldn't cut it. Today it was so overcooked and tough that I chewed and chewed before finally washing it down with my drink. I finally just gave up on it. One member of our group sent his back. My husband said his was the same. It's just unfortunate that such a well-known steakhouse has such a hard time making a steak. The sides, service, and desserts were great, but that's not what we are paying over $100 for. read more

Went for lunch today around 1:00 p.m.. Service was the worst I've ever had at this location. There were several empty table in our section, so not crowded or busy. We each ordered a salad for our entree and a blooming onion for appetizer. Onion was great, but it went downhill from there. It took nearly 30 minutes to get our salads and one was not what we ordered. Tea refills were slow and little to no ice. I tried to get the manager's attention, but she stood at one table laughing and joking with the diners for over 30 minutes. She only left long enough to carry their young daughter around the restaurant showing her to other waitstaff...not worth the time. read more

We haven't been to an Outback in probably 2 years, but someone gave me a gift card, so we used it today for Mother's Day. We both ordered prime rib, a favorite from previous visits to other store locations. The only good thing about our meal was the service. The waitress was friendly and attentive. My sweet potato had a glob of sugar on it and I couldn't really taste the actual potato. We both had meat that was full of gristle. The flavor was bland and the au jus tasted like beef broth from a can. We were very disappointed with the food on this trip. read more

Bad experience from time we walked in; waiter tells us our waitress is busy (4 tables), waited 10 minutes to place drink order, 20 minutes to get it, sent back to bar, second one just as bad. Bread was burned and cold; weird. Presentation terrible. Tiny dry filet with a plop of mashed potatoes on plate. Best part of meal was company and the house salad. read more