I've attempted to leave a positive review twice, but it seems like it's always a challenge. The food, which is supposed to be a highlight of the restaurant, is consistently undercooked. To make matters worse, the food arrives very slowly. The manager was very friendly and tried to resolve the issues, but I'm not sure I'll be returning for a long time. read more

It was good. We had a group of 5 and went on a Thursday evening. It wasn't too crowded, so we got right in and were seated right away. We had a server who made sure we had what we needed. The food was standard Outback food. We had steak. It was good. If you need a steak, come on by! If you're not interested in steak, I'm not sure why you're considering here. But no, if you don't like steak but someone else in your group does, there's plenty of other things on the menu for you, too. read more

Sorry, I really haven't been excited about anything lately. Today I am at Outback, the service here has been nothing short of amazing. I really needed a tenderloin tonight. I've had hundreds of them. This is easily the third best I've enjoyed during all my travels. This says a lot!!! The steak was super tender, just the right meatiness, cooked to perfection, perfectly seasoned, I mean it was great. This Outback is nicely lighted, a couple televisions really comfortable place to eat. read more

HORRIBLE CUSTOMER SERVICE!! Nikki shouldn't be the manager of this place!!! She's a horrible lady with the worst customer service ever!! They charged us more than we were supposed to be charge and her response is "there's nothing I can do", no sympathy, no apology for charging too much!! Not to mention the food was horrible!! We won't be back!! Texas Roadhouse is so much better, better food, better service, and the atmosphere is so much better! BTW look at their reviews, they're horrible!! i wonder why?! read more

Food sucked they gave my husband part of his food cold. He was livid. Service was mediocre several people were involved in getting us food. I wasn't totally blown away by anything during our visit read more

The food was all fresh, hot, and phenomenally prepared. The service was good and the environment was that of a typical Outback Steakhouse. Reading some of these reviews it sounds like perhaps people are expecting a much fancier experience than a casual steakhouse, but everything was up to par with the typical casual dining experience. read more

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We absolutely love the Hickory, NC location. We usually order to go and have little to no issues with our meals. Our meal today, 04-17-26, was perfect. All of my individual instructions for each order were done and correctly. Food was hot and fresh with generous portion sizes. The server who brought me my food provided fast and friendly service. read more

I honestly didn't expect such a phenomenal experience at an Outback Steakhouse. The sirloin steak was perfectly cooked, all the food came out hot, and our server timed things perfectly and was so sweet (didn't catch his name, but he's the one from Miami). 100% Will come back when I'm in town! read more

Great service! Great food! Great Atmosphere! My favorite is the Alice Springs Chicken!

Really disappointed. Ordered the three course meal. Salads were great, except we had to ask twice for silverware. Entrees were delayed; server mentioned that the "kitchen was backed up". My steak was so overdone and tough. In hindsight I should have sent it back. No refills on drinks, no inquiry about how the meal was until mostly finished. It's sad when the best thing at dinner is the salad and sweet potato, particularly at a steakhouse. read more

Had the croc bite cocktail while I waited. It bad if you like really sweet drinks. I ordered takeout. Salads were good which is pretty consistent for Outback. The soups were barely over half full in the cup so def. Not worth the money. The center cut sirloin which is usually very lean almost fat free had two large hard grissle on each side of it making a third of it inedible. And the packer left out the side of sautéed mushrooms which I didn't realize until I was back at the hotel. read more

It looks like this Outback is struggling. Hardly anyone in there at lunchtime. The food was ok. We have been to several other Outbacks and had way better meals. read more

We were there for almost THREE HOURS. Found hair in 2 dishes. Yuck. Don't waste your money here.

I was so excited to go to outback but was quickly disappointed. We ordered a porterhouse medium well it was bloody and had to cook it when we got home. Ordered 2 baked potatoes only for 1 asked for no bacon and bacon was added to the cup with sour cream and butter. The bread was cold and hard. Needless to say I'm very disappointed read more

My wife and I hadn't been to outback in years and decided to go out to dinner. At first we were just going y go light but I decided to take her for a sit down meal. The server was polite friendly and attentive taking our drinks and meal orders straight away. We got the drinks and then waited and waited for bread or meals, finally bread came and a minute later our waitress said your meals are out next. We watched a family seated long after us get their appetizers, salads and still no meal. Our waitress appeared after another 10 mins and apologized and said that our meal got bumped off the list and that the manager would come by and explain the situation to us. The manager informed us that the meal somehow got missed but they were rushing to prepare our meal. No big deal we had nowhere to be. The food arrived and was stone cold. Now I believed their stories until the cold food. We were comped the food which I appreciated and only paid for the beer I had however we won't be partaking again. Sad as it was going to be a change from the norm but lying to me abut the food is what I didn't appreciate read more

we have mostly had positive dining experiences at the Hickory, NC Outback but our last visit was so unpleasant that I had to leave a review. we were there Wednesday around 12: 45; it was not very busy. our appetizer was overcooked, as was my coconut shrimp. I ordered a chopped pecan salad and got a house salad - told the waiter and got a small cup of pecans. Never got the soup I ordered- but got French fries as substitute, as I asked for. There was no problem with the waiter and staff, but clearly there was lack of knowledgeable help in the kitchen. The background music was blaring - we had trouble hearing the waiter and he had trouble hearing us. My dining companion and I could not hear each other. I left with a headache. Turn the music down Please. We won't be back to that Outback. read more

I rarely come to outback, because of past experience with Outback. We picked this one ONLY because it was near our hotel. The first excuse is they don't have enough help, ok, that's not my problem. Service was bad. The girl obviously had little experience and was way too busy. She kept forgetting things. Soup was delivered with no spoon, other waiters said the would tell our waitress. A bus boy finally got us a spoon. My filet steak was super well done. Couldn't not eat. The waitress never came back to check with us, she did remember to see if we were ready for a check. Bread was promised, it showed up after dinner. This experience was as expected. The days of five star OutBack meals are gone. read more

Our server Darian was absolutely amazing! We started w 7 people and ended up having 12 (last minute add ins) and everyone was very helpful and friendly with figuring out what and where everyone needed to be! 10/10 recommend! Also I haven't had a steak cooked the perfect med well anywhere and I was highly impressed with the quality of food and service! If you come make sure you ask for Darian! Management was also wonderful! Didn't get his name but he was a big help making sure we were happy and comfortable! The ambiance was nice and peaceful. read more

My partner and I went into hickory looking for a good place to eat and hell we found it. Phenomenal food, very clean restaurant, lovely bar, beautiful night vibes, the dim lights were very nice. - And I want to make this part of the review the main part, our lovely server Alyssa C was the absolute SWEETEST, enthusiastic, big smile the whole visit, bright eyes, very neat attire and hair, very attentive, very quick as well. Absolutely amazing service. Thank you Alyssa!! :) read more

We had bad service on July 4, 2025. My family and I ate at this Outback Steakhouse. Our waiter hardly never came back to see if we needed anything. We had two people in our group got potato soup and it was cold. We waited for over an hour for our food. We talked to the manager about it and he done absolutely nothing but said he had two employees to walk out. He didn't bother telling us or no one in the restaurant what was going on until we ask to speak to the manager. We was at another restaurant one time and they had one employee to walk out. The manager came out and told everyone what was going on. He had his hostess to tell customers as they came in what was going on. He gave everyone in the restaurant 50% of there bill. This manager at Outback done absolutely nothing. If he keeps managing like that he is going to be out of a job because people are going to stop eating at this location. I am not one to complain but when you spend over $100.00 on a meal you should get good service, food, and an enjoyable meal. We got none of this tonight. read more

7 of us Had dinner there tonight. Waited 3 hours to get our food. Then my steak was all fat. They offered to redo it. That took 30 minutes to get it. So basically I had 2 slices of bread and a baked sweet potato for dinner. Plus my blooming onion was burnt because of the bad oil in the fryer. My husband's potato soup tasted nasty. The bathroom was messy and needed to be cleaned. The manager came over and apologized. I told him that I felt that he needed to comp our meal. He said that he would. But he brought us a check and he didn't comp the beverages. So we still had to pay $40. It should have been totally free read more

I order here because I know it will be good food. I ordered through doordash and I was very pleased. The only thing lacking was no utensils. I've not gotten utensils from them 3 times in a row. Thank goodness I order to work (Hospital) or home where I have access to some, but that's a big thing. The food is always delicious. I usually order a salad with a steak ontop and they cook the steaks perfectly rare for me. The salads have a lot of cheese and yummy nuts. I don't like how you can't ask for specifics when on door dash, though. I will continue to order from them read more

Outback Steakhouse - Three cheese Steak Dip - Steakhouses Near Me - Hickory, North Carolina

So.... let me preface this with no one should have to carve out two hours for dinner at Outback. Especially when you arrive at 4 pm before the dinner crowd. Yet that's how long it took and I left with no dinner, but they did give us 20$ in gift cards. The manager was really sincere in her apology but it is disappointing to see a once reliable restaurant declining. This is why we normally don't eat out on Valentines Day, so kinda blaming ourselves but then tonight my daughter and I took our mom to Carrabbas and I am convinced the entire chain is in decline. read more

We waited 57 minutes to get our food. My daughter ordered a soup only. I ordered a burger and fries and my husband ordered the blooming chicken lunch special. That's a ridiculous amount of time when they were not busy at all. We also had to wait 10 mins to be seated. Even though the restaurant as I said before was it busy at all. read more

We came in late on Saturday after our race at Hickory Motor Speedway was rained out. Noah was our server for the night and he was wonderful. We had a number of kids with us, and he did a great job. He was kind, fun and super accommodating to our group, especially so late at night! He made us smile! read more

Well where do I start! Our waiter kaleb and he was amazing. He is the reason this review has three stars. Food was subpar and the cocktails seemed watered down. They may have not been, just tasted that way. Steak was over cooked, vegetables were bland, and grilled chicken was rubbery. read more

Calledahead for 6 people at 6pm, was seated in20 min. Not bad. Then it began, no drinks for 40 minutes. Finally got appetizers, ten minutes later finally drinks arrived. Then our order was taken. After an hour and 25 minutes the waitress advised us they would take $50.00 off the bill because of long wait. 2 hours and 30 minutes manager arrived at table and apologized for the wait. I asked he said he would check and be right back. When he returned he said I have bad news we ran out of the prime rib you ordered. They compt us the meal we didn't recieve. We left after 3 hours with no .food never to to return read more

Went for a Birthday dinner for my wife chances of a return are extremely slim waiting for a drink from the bar my server ordered took half hour to get she tried covering the bartenders back saying she was making other drinks we were seated in a small booth next to bar she was doing nothing but prep work forgot my appetizer tried to bring it after I sent it back was brought the check didn't offer desert before we were finished however the food was so salty we took the rest home to clean off the salt for our dogs I still left a 20% tip because of the holidays this place is trash I use to love it when I live in Rhode Island so sad the difference welp Texas Roadhouse see you soon sorry Outback do better read more

Awful service! Waited 45 minutes for food, waitress said manager would come out to speak with me. Waited another 10 minutes no contact then threw $10 at bartender to pay for my glass of wine and then just walked out. read more

Went about 3pm on a Friday. Restaurant was basically empty of patrons but full of dirty un bused tables. Sat at the bar for about 10 minutes being ignored by the bar tender who was chatting it up with some male customers. Finally, the only other woman in the bar had to interrupt her to get her check . Got a salad that wasn't great. Asked for a side of dressing and never got it. Overall, after seeing the dirty tables I should have walked out and gave it a miss. Clearly, they need a new bartender and they need to hire a manager! read more

I wanted to give this Outback an average (3 star) rating because I simply felt like the food and the service were both mediocre. Our dining experience took us two hours from start to finish. I feel like when you're eating out, it shouldn't take at most 30 minutes to get your food. Especially when it's not dinner time, or busy. The food was okay. I think the best thing I ordered was the steak, which was cooked perfectly. The Mac n cheese isn't what it's made out to be. It has a heavy pepper taste. The fries taste frozen which was kind of disappointing. I also ordered a brownie, and it was piled high with ice cream and chocolate shavings. It was pretty tasty, but definitely enough to share with one or two other people. Our server appeared to be trying her best, and I understand that it probably wasn't her fault that our food took so long. read more

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We did call ahead and had to wait 30 minutes after our arrival. Then we waited at our table for an hour and a half and still didn't get our food!!!! Not to mention it was freezing cold inside. It was absolutely ridiculous! The manager had no answers and was not proactive in communicating with patrons the issue of his inadequately staffed kitchen. read more

This place looks like a cafeteria with bad lighting. Your food will be brought to you on a sliding tray. The manager was also sliding a tray around collecting plates and scraping left overs onto another plate on the tray in the dining area which was the most bizarre thing I've seen at a restaurant. It was very unappetizing to see other costumers unfinished food being cleaned off of plates. The food was also super mid. Personnel were very nice though. read more

We waited entirely too long with empty tables everywhere. The last few times we've been it has been this way. Better management would be good. read more

I can't give a zero or I would. Left after waiting on our food for an hour. When we asked to speak to a manager our waiter came back and said "our manger is kinda busy right now".....WHAT??? Then he proceeded to say our food would be out in just a couple minutes. Yeah right. He had told us, when we had to ask him to check, another 5 minutes. It had been 10 when we asked for the manger. It was the worst experience we have had in a long time in any restaurant. Needless to say we won't be going back. read more

Without a doubt, a great place to dine for two! Jasmine was such a sweet waitress and she answered any questions we had regarding the menu. Our food and appetizers came out quickly. The bathrooms were a little smelly which I thought was odd. Everything else was very nice. read more

The servers are friendly and nice. So is the atmosphere. I like their Alice Springs chicken and loaded baked potato which is usually what I get when I go there. Also love the Victoria filet and their salads. But! What has happened to their brownies in their Thunder from Down Under dessert??? It doesn't look like a brownie anymore. It looks like a flat brownie slab covered with ice cream and all. Maybe they think you won't see it? But I do see it when I order it by delivery. It's all separated. If they would just copy ChikFilA's brownie it would be delicious again. The dessert is tasty altogether even though the brownie lacks some flavor and it is visually appalling, not appealing anymore. I also wish they'd bring back the strawberries on vanilla ice cream with toasted coconut flakes and hot fudge. I give them a 5 but only for the meals I mentioned. I give them a 2 for their desserts. So I'll have to give 4 overall. Skip dessert and just get a Snicker bar on your way home. You can do better Outback! read more

Excellent curbside service here. Responsive to me when I arrived for my curbs I de order that I had failed to send. Melissa is so considerate! read more

Horribly burnt steak . Steak was supposed to be done with pink center but this is what happened. read more

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Food is excellent. Service is ok. We go there at least 3-4 times a years on special occasions and it's rare for us to be disappointed. It one of your favorites in the area. read more