This was on the hit list on google as I was going around town looking for a very specific bike part. Out of the 8 shops we've been too, Our Community Bikes were the friendliest, most helpful people we've dealt with. With much interest in actually trying to solve our problem. With the amount of information provided to us, classes, staff expertise. They will be the first I'd come to for guidance in the future. read more

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I ride all kinds of bikes, carbon fiber road bikes, full suspension mountain bikes, touring bikes, tandem bikes, and beater commuter bikes. Most of my bikes are vintage. I had a project vintage bike and I was looking for a 27.0 seat post. 27.2 is more common and it's hard even online to find a good 27.0 seat post. I went to our Community Bikes and hunted through a bin full of seat posts and I found a Marin oem seat post that matched my bike. If you are looking for an obscure part, no guarantees, but you might want to give this place a try. read more

Our Community Bikes - This is the seat post found in the parts bin. - Bikes Near Me - Vancouver, British Columbia

I need my bike 2 deliver groceries Daily to a Senior Citizen in East Van who has recently undergone Heart Surgery. I am a senior with disabilities and even though i realize that COVID has made it impossible for us to work on our own bikes in your shop, I gone to your shop 3 times and phoned several times over the past 2 weeks to get some help about getting and paying for my mountain bike to be repaired 3 X this past month, I have carried my bicycle to and from your shop since the end of June 2020 I was told that I would have to get there earlier before 11 am with my broken bicycle with it's cracked rear rim that doesn't rotate, forcing me to have to carry it all the way there and back, but was told last Monday that I would have to bring it back the following Wednesday, as I arrived too 'late' at 1 pm for them to a$se$s, even though that 'service' is supposed to be available until 2 pm even though your notice says it's open until 6 pm. I have had to carry my bike there and back home 2 x because of the poor communication and lack of service that is now a daily occurence, having to wait 1 - 2 hours in a line where most of your customers do not care to wear masks nor do they respect or follow the Mandatory BC Health Regulation to maintain a ' Safe ' D i s t a n c e of 2 meters / 6 feet. As I'm not a mechanic, nor have the tools nor garage necessary, I don't know if my 7 gear rear wheel rim is a 'free' or hub wheel. I pd $10 last yr @ your shop but now the rear wheel's rim is so badly cracked that the rear wheel doesn't move at all, so I have to carry it. I have spent alot of time + money repairing my old mtn bike a your shop for 10+ yrs. Why was I told that I have to wait until August 10th + pay $100+ for just the rim? Everyone who works there whom I've phoned has a completely different answer, some of them do not listen and only complicate and make this even more frustrating. read more

I messaged online having never been to this store about bringing my recently craigslist purchased bike in for a once over should the transit strike occur. I was told to just come in. Today I arrived at 12:30pm. Unfortunately they don't have greeters and you are forced to cue up in front of the cash register just to begin a conversation. The frizzy haired gal behind the counter seemed over worked however once it was finally my turn I outlined what I seek - it's not explained how things function but am told to go stand over there with my bike. Um ok. I wheel my bike between full and busy bike stations with people working on bikes in many states of disrepair. The frizzy haired gal complains how heavy my bare bones bike is and lifts it onto the evaluation area bike holder. I wait and wait. A good looking thirty-something starts fondling the front wheel so I initiate conversation - he never introduces himself (I'm not pushy). He seems to be checking the bike without my input. I indicate I installed the fenders. I recently bought the bike. I haven't yet had the bike on the road for more than 15 minutes. I ask about seat alignment. He draws on a white board the physics of it (unfortunately without real life application). I ask for the brakes to be checked (he says it could be used as is or adjusted for a quicker response). I mention some clicking on gear shifting (he explains what it might be). I ask about the status of the chain. He explains it's slightly stretched but still good (mentioning with special ruler that after 12" it should be a certain length and any longer=need to replace). Frizzy hair gal yells from the front of the open space that Luke at bay #2 is ready. This occurs almost the moment I get to the evaluation area but I'm told that's ok. I'm kinda put on the spot what I'd like to do after its hinted more reactive brakes are safer. I ask for this to be dealt with. I'm directed to the second Bay. Someone puts the bike up on the holder. Frizzy gal yells over something about Karen needing to wait. Someone yells back that I'm in Bay #2. I wait and wait and wait. I can't remember who Luke was. The only person who said a name at any point. No one wears name tags and it's hard to tell customers from staff. No one seems available to ask anything. I went back to the cashier (frizzy hair) and when it's my turn again I say I'm waiting for Luke. It's pointed out Luke is beside me at bay #1. So this is how it is. Without telling you it's you doing the work (I have no problem but would have liked the later offered gloves before touching all that grease) with a technician kinda maybe nearby kinda even though you're paying by the hour. I was there almost 2 hours and all that was done was the back brake wire exchanged out and a new second hand back right brake component exchanged for what had been there - found after I was encouraged to dig in a huge chaos of parts for a component including a spring as the spring on my prior wasn't as springy. The technician Luke helped as many as 5 people at times while I waited having easily accomplished undoing a not-for-profit example. When he announced the brakes were as they should be I asked for recommendation on attaching bottom of gender near kickstand. He recommended removing the wheel-not the kickstand. Done. Now the solution was to put a plastic zip tie. Disappointingly not what I asked for help with. He produced a white zap tie for my black bike and then left again. No room to work with kickstand, once on it understandably moved around. Not a fix. The technician talks to someone about leaving at 2pm. The technician Luke says the evaluation person as Pablo. Luke says "we " should have tied the white zap tie around the kickstand mount - he suggests doing it again. I note it's 2:05pm - isn't he leaving? He admits Pablo would do this. I decide to do this at home and pleasantly ask for help putting wheel back on. I thank him and get in line once again for frizzy haired cashier. I am disappointed that how they function wasn't clarified to me even when I said multiple times that I was new to the store and bike maintenance, that the suggestion to fix/adjust the brakes was made like it was a quick fix (wasn't), that 15 minutes max could have gotten more done than the almost two hours due to their "understaffed". I left feeling stupid for not knowing this about how they function. I came on my dayoff to try to get something done and now perhaps it's worst than before. :( Don't go unprepared. The brake rubs on the wheel now-it didn't before. Everyone else here has fantastic things to say. :( EDIT: this store finally replied and poorly. Its nothing but shameful of u to attack my use of hair descriptor "frizzy hair" As someone myself with frizzy hair - i am Caucasian - it was used only as a referral to a person and not to their culture. Shame on you read more

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Recently purchased a new bike,vendors,helmet, and lock after my bike was stolen. I made the mistake of not doing enough research before purchasing I will admit that. However, I found out my purchased bike is on sale brand new for $174 less than what I paid at community bikes. When I called to ask if they would help out on a partial refund or even store credit they basically said I should have done my research. Just writing this to help others from getting snaked and ripped off. Super disappointed with the level of service. Not much about community as they are about the bikes being over priced and making an extra buck. Do your research and don't trust this business at all. read more

My advice when going to pick up a bike when it has been serviced, phone the store as soon as you arrive. They tell you you won't have to line up, and there is a sign saying Priority service queue right in front of the door, but you can be standing right next to it and they don't see you (this is what the employee told me when I asked why the regular queue was being given priority). After standing in the pouring rain for 10 minutes I called them, and this did the trick, though I still had to wait for another 13 minutes (partly in the rain and partly inside) before being able to pay and take my bike. read more

This place is a huge improvement from their location on 19th. Every stand has a tool wall, there's usually enough staff to figure things out, and parts are priced more competitively with MEC and Sport Junkies. And if you ever wanted to figure out how your bike works, this is a good place to start. They can help you take apart and put back together whatever it is that needs done. You can watch them do it, or do it yourself. Their repair backlog is comparable to other shops in the area, but slightly discounted. They also facilitate many non profit bike workshops for communities, including women-only drop ins and programs for trans-identified people which are by donation. But caveat emptor of the parts bin! There's a lot of junk in there, and you might spend all day digging for something that's cheaply acquired new at a nearby location. You should probably have a good idea of what you want before going through them. read more

This type of spot is exactly the reason I love Yelp, who knows where I would've gone and how much money I'd waste without it. I got sent here after coming to Our Community Bikes, since this place had the wheel that I needed - they work together. This is a great, quaint bike repair shop but these people know bikes through and through. My rim got warped and Erin fixed it perfectly - as well as lots of other little things. They charge 10$/hour if they are working on it, and a new wheel cost me $15 since it was reused, though in perfect condition. They talked me through the whole thing and helped me learn about what's what. There's no charge if you know what to do and want to work on it yourself, or even if they give you simple directions and you do the repairs. Their mentality (and Our Community Bikes') is one I love - to reuse parts and care for the bike we have, rather than shell out cash for a new one or new parts and toss the other(s) away. They also remake bikes from different parts and sell them at around $200, depends what you want. It's cheaper, you learn to work on your own bike, you're in a relaxed environment and you leave feeling great about the entire thing. So yeah, 5 stars sounds about right. It's down off Broadway between 2 & 3d and on Ontario, the area is pretty quiet. Cash only, open from like 10-6. Probably good to call in advance, they are busy. read more

I love the staff here. If you have a bit of time and are in the mood to learn, you can use their tools to do your own work. The technicians help you a lot so you are not on your own. They fix up and recycle a lot of gear and bikes. Great for DIY, learning about bike maintenance and saving a bit of money. Or you can book an appointment for them to do the work for you at a reasonable cost. read more

I think this is the best bike shop in town! I built my first bike there. The staffs are so friendly, very patient and always helpful to support what you need. You can get pretty much every bike parts for better reasonable price. Highly recommended. read more

Our Community Bikes - Bikes Near Me - Vancouver, British Columbia

This is another project by the same group that brings you Our Community Bikes. This location is non-retail and focusses solely on providing services to the community, such as the Youth Earn-a-Bike program, cheap repair workshops, and a Free Bike Program for low income community members. The latter is how I came across them. My boyfriend and I were desperately in need of an efficient mode of transportation, so we called them up at the beginning of the month and they said to come on over. Jessie greeted us on our arrival and dug through rows and rows of recycled bikes in the search for one large enough for my boyfriend. He was very attentive and quickly found us the perfect fits, while explaining the mechanics of an anarchist bike repair group. Very interesting and enjoyable. Within a week and a half we were both riding amazing, custom tuned bikes. Just a tip for anyone broke and in need of parts, they will give you parts for volunteer hours! And it's a very cool environment, the people are nice, the music is good (but if you don't like it say so and I'm sure you'll be able to work something out.) And no, you do not need any knowledge of bikes for them to find a use for you, so no using that as an excuse! read more

The best. Non-profit, super lovely & helpful staff and you learn a ton. I'm a noob with bike maintenance ie. changing tires are a struggle but the staff here are patient & caring. Love this place. read more

Best bike shop in Vancouver! Affordable parts, you get to learn how to fix your own bike and de-mystify it, staff will never up sell you on anything you don't need. They do some really cool programs with kids, do a free bike program for low income people, you can find them at community events doing tune ups for free and more! They are a charitable organization so make sure you support your local bike shop, OCB is the bomb read more

This place is a real asset to the community and I'm proud to support it whenever my bike needs work, and whenever I have bike parts or tools to donate. Great service, reasonable prices, programs that benefit the community, and diverting a lot of used stuff from landfills. read more

I like the business model and the community feel and atmosphere even when it is crowded you will get some help at some point. But I have to share a bad experience. I bought a bike there in March 2017, and I knew nothing about bikes. I was offered a nice bike, the biggest they had. Unfortunately while I put it for sale I realized it was a medium 18,5" frame... They put a handlebar extension for free, figured I was set. The thing is I am 6'4 and developed knee and neck pains for the past 8 months which costed me a lot of money to treat, but I figured I was pushing too much or getting old early at 30... Well yesterday I visited rideon and the first thing they did was to tell me to try a 22" then a 23" which was actually the perfect fit. How can you advise someone to buy a bike 5" too short? Why do you even start a sales conversation when you don't have a product adapted to the morphology of your client who trust your expertise and asked your advice? It is unprofessional and unsafe. read more

This is the best place to take your bike for repairs. The pro's/turn ons. It's partially DYI but they give a lot of help and guidance and instruction, even for major repairs. They even have Truing stands. You'll really learn a lot about bikes. It's really cheap. The cleaning up area is really good too to clean yourself up with. read more

I have repaired bikes since I was a kid and used to go to the dump in a small town in Ireland to find parts. Our community Bikes is the best place to go when looking for parts for your bicycle. I understand when some people come in to the place and get a little lost but you will not find a more affordable place with mechanics to help you. I got some advice on where to look for spare parts and yes the floor staff do get busy and you may have to wait. I love that they recycle bikes and help others to build their own bicycle. I bought a vintage Raleigh bicycle at Our Community Bikes and I'm in the process of restoring it. The sales person told me that it was a fixer up and gave me a good price on the bike. Yes the price may vary for parts but it depends on the condition of the part and how worn it is. So when you go to the till the price varies. The price is always reasonable and helps a great cause. There will always be complainers and issues but on the whole it is one of the best bike shops for parts and support in the Lower Mainland. I support Community Bike Shops and wish they where around 50 years ago. read more

Totally recommended if you do not have a whole lot to spend on your bike and also want to learn more about changing the parts or replacing cables on your bike. You're left to do a lot of the grunt work but you'll have a whole new appreciation for it! One star off since their hours can be pretty limited, 3-6 on weekdays. read more

I am sooo super stoked about this shop! wow are they helpful and then some! almost a dozen times I have been in here and each time a very helpful, friendly, amiable and knowledgeable staff member has greeted me and helped me; they all genuinely care and are interested in what I am inquiring about and/or needing and will go the extra mile to make sure I am happy with the outcome of their services. They even teach me how to do things if I ask them and suggest parts and dole out advice/tips about cycling and gear. Also I like that they don't want to sell me anything I don't need or ask for and are not pushy with products. I really feel grateful that they offer authentic and genuine service that I can trust and all part of giving back to the community! I truly hope everyone goes to them for all their cycling needs and recommends it to others to help keep them going!! thanks everyone at OCB for being so awesome; in me you have a loyal and faithful and very grateful customer, fan and friend; keep up the great work! read more

I love OCB. It's pure chaos but you get what you pay for. I like the politics of the space. Very inclusive. Great spot for community folks who are into committing to learning to repair their own bikes. read more

Yes. This is the bike shop to go to. I thought I knew something about bikes, but the extremely helpful and humble staff at Our Community Bikes opened my mind to a whole universe of knowledge. Also, my bicycle now purrs like a kitten in the morning sunshine. read more

I live this place. I can spend hours rummaging through parts and finding stuff I need or end up wanting. The staff are friendly and welcoming. Sometimes parts pricing are all over the place. It depends on who's at the till. read more

I haven't visited their new location further North on Main street yet, but this hub has been a blessing for the cycling community for years in my neighborhood. Promoting recycling of spare parts and sharing helpful advice with their patron about how to repair rather throw away, the staff has always been straightforward, knowledgeable and willing to help. Second hand spare parts are priced reasonably, as well as new ones. It's the store I recommend to cycling friends when they visit. read more

I bought a bike on craigslist and it was a bit of a junker, but I was able to find all the parts that I needed at Our Community Bikes. I found the staff to be helpful, and had no problem digging around to find the correct fenders that I needed. My bike is now running like a fierce mechanical cheetah and I fly through the bike lanes. Wowzers, very fierce! read more