At Point West Condos in Lombard we've had Complete Elevator as our preferred vendor for over 10…read moreyears. They are a very reliable and professional company (both office and field techs). they will continue to be our preferred vendor for the near future. Regards, Point West 3 Condo President

With Complete Elevator, it's the personal touch that resonates with me. After going through so…read moremany subpar elevator companies, I assumed that there was legitimately no good company to service our elevators... fast forward 10 years and we are still so grateful we found CES. The humanistic approach from ALL the CES employees makes you feel that you are family, as corny as that may sound its true. Keep up the great work y'all!

Colley has been nothing but excellent for my building. We have asked them to take over a decrepit…read moresituation and they have made it brand new. There have been hiccups along the way but Adam and Sam and Jim have been nothing short of amazing to myself and staff. While there have been a lot of calls for service (not because of their workmanship) they have always been responsive and kind and upbeat when they arrive and fix our issues. Thank you so much Colley!

Colley Elevator has been our building's elevator specialists for years, handling maintenance,…read morereworking and buffering the pumping system, and responding promptly and effectively to emergency calls. The removal and replacement of the piston was wisely planned in advance and the part pre-ordered for custom manufacture. Colley's technicians neatly mustered their tools and materials, protected the carpeting, safely blocked the work area, and gave a progress report. The elevator inspection was also wisely planned. Fortunately, there were no problems with the pit or the piston hole, and this could only be verified once the crew was down there and extracting the old piston in sections. The happy result was the elevator was back in service well before the best-case estimated completion date! Thank you, Colley Elevator!!!

Outstanding workmanship! The entire process to demo and remodel my bathroom was quick. Very…read morereasonable to work with and dependable.

Bryan and his company were recommended to us by our realtor when we had several general handyman…read moreneeds arise during the selling of our property. He responded quickly, scheduled and completed the work in a timely manner, and was able to tackle everything we needed with ease! His rates were also more affordable than most general handyman rates we have experienced while owning our home. Will certainly know where to call for any future projects!

Elevators they "fix" sometimes break down HOURS or days later. They struggle to find parts. Avoid!read more

TK elevator is horrible. They've screwed up multiple times missed repairs missed appointments,…read moreerrors in parts ordered miscommunicated appointments resulting in loss of elevator service for months at a time due to their own negligence. they overcharge clients, they try to get you on time and a half after 3 PM or on weekends / and Bill you for multiple service calls even though they couldn't fix it the first time. always check your invoices use a different elevator company these guys are just the worst they are a huge liability waiting to happen! Other companies are cheaper and three times more efficient! Do your research before using these Thysenkrupp elevator or it will ALWAYS cost you a lawsuit in the end!

Honestly, your doorman(black)--the one who wears glasses--has been very rude and doesn't seem to…read moreknow what he's doing. I wanted to bring this to your attention. I'm going to file a complaint--this has been a nightmare. There's no way I'm staying in this apartment. The worst appartments everrrrrrr

Hidden fees, no real support, never answer phone…read more Ridiculous fees. $250 to change a lock and cant give you key for a fee They require a brand new lock! Don't rent here!

Extremely poor customer service! Contacted this company to preform maintenance to an elevator in…read morethe Chicago Loop. After many many unanswered calls and emails, an appointment was set up and the tech arrived - late- and within 5 minutes said the problem was an electrical issue to the power source. We called ComEd - no electric issue from the line to the meter. Called 3 electricians - no electrical issue to the elevator. We need an elevator technician. Called back to Essential. Mary Ellen is extremely unhelpful. Sent emails to understand the problem, asked for a phone call to get better explanation of the problem. NO CALL. Had to hound and hound to get any information - Still nothing. FInally caught Mary Ellen, and she told me that she would "See what she could do" - They want me to pay for the tech coming out - but REFUSE to tell me what the problem he claims he found - they will not stand behind their work and meet with us and the electrician to tell us what they feel is wrong. I will pay for service when the service is rendered - but if you can't stand behind your claims and 4 companies tell us that the problem is not what you claim - YOU should NOT be in business.

From the owner: Maintenance & Service of all Elevators. Cylinder. Replacements. Modernization. Service Repairs…read more Door Operator Upgrades. Fire Service Upgrades. Cab Interiors including: Fixture Upgrades. In-car Communications Security Upgrades

One of the coolest things I've ever seen starts the way most fairy tales do:…read more "Once upon a time many holidays ago, Santa trudged his way through Chicago snow. He made his way to Trump Tower, but without a chimney deliveries took hours." The good elves at Trump Chicago wanted to give Santa a helping hand so they created a "slight mess" in order to "build The Gingerbread Express!" Daniella Rinaldi is the Pastry Sous Chef at Sixteen who thought of the idea for The Gingerbread Express and she has only been there for two months! What started out as a joke between Daniella and her peers turned into an awesome realty--"the first and only gingerbread elevator in the world." "I wanted people to go in and feel like they were in another world. How often do you get to feel like that?" Rinaldi shared when I asked her about the Gingerbread Express. Not enough, was my response. People visiting the Michelin-rated restaurant on the sixteenth floor will have the most enjoyable journey to the North Pole! You can smell the sweetness as soon as you enter the lobby. The Gingerbread Express is edible and made from: 308 lbs of gingerbread dough 942 gingerbread bricks 222 lbs of frosting 178 lbs of sugar 103 lbs of chocolate I now know what drew Hansel and Gretel to the witch's cottage. I just kept riding the Gingerbread Express because I couldn't get off. Luckily, Trump International Hotel & Tower and Sixteen do not have any witches to worry about. Only great service and fantastic food will greet you upon your arrival. On your ride up--or down--you will have a fantastic view of the Kitzbuhel Alps in Austria while singing along to the festive music. You might want to admire the custom train speeding by over your head! Or, you can warm your hands by the faux fire in the fireplace. The best and most important thing about the Gingerbread Express is that it is dedicated to the patients and families at St. Jude Children's Research Hospital and you can leave your donation at the front desk because the Holidays are really about loving, sharing and giving! Whatever you decide you must stop by and just experience the holiday magic the amazing Food & Beverage team created. You will not regret it! And I went back to my hotel happily ever after--and full.

We had a stair lift chair installed a little over a year ago. Our electronically controlled foot…read morerest quit working several days ago. My husband called Lifeway Mobility numerous times and left messages to return his call so that we could get our chair serviced. No one has bothered to return his calls. Extremely poor customer service.

From the very nice showroom to the installation, everything was and is very professional.read more