Outstanding workmanship! The entire process to demo and remodel my bathroom was quick. Very…read morereasonable to work with and dependable.

Bryan and his company were recommended to us by our realtor when we had several general handyman…read moreneeds arise during the selling of our property. He responded quickly, scheduled and completed the work in a timely manner, and was able to tackle everything we needed with ease! His rates were also more affordable than most general handyman rates we have experienced while owning our home. Will certainly know where to call for any future projects!

One of the coolest things I've ever seen starts the way most fairy tales do:…read more "Once upon a time many holidays ago, Santa trudged his way through Chicago snow. He made his way to Trump Tower, but without a chimney deliveries took hours." The good elves at Trump Chicago wanted to give Santa a helping hand so they created a "slight mess" in order to "build The Gingerbread Express!" Daniella Rinaldi is the Pastry Sous Chef at Sixteen who thought of the idea for The Gingerbread Express and she has only been there for two months! What started out as a joke between Daniella and her peers turned into an awesome realty--"the first and only gingerbread elevator in the world." "I wanted people to go in and feel like they were in another world. How often do you get to feel like that?" Rinaldi shared when I asked her about the Gingerbread Express. Not enough, was my response. People visiting the Michelin-rated restaurant on the sixteenth floor will have the most enjoyable journey to the North Pole! You can smell the sweetness as soon as you enter the lobby. The Gingerbread Express is edible and made from: 308 lbs of gingerbread dough 942 gingerbread bricks 222 lbs of frosting 178 lbs of sugar 103 lbs of chocolate I now know what drew Hansel and Gretel to the witch's cottage. I just kept riding the Gingerbread Express because I couldn't get off. Luckily, Trump International Hotel & Tower and Sixteen do not have any witches to worry about. Only great service and fantastic food will greet you upon your arrival. On your ride up--or down--you will have a fantastic view of the Kitzbuhel Alps in Austria while singing along to the festive music. You might want to admire the custom train speeding by over your head! Or, you can warm your hands by the faux fire in the fireplace. The best and most important thing about the Gingerbread Express is that it is dedicated to the patients and families at St. Jude Children's Research Hospital and you can leave your donation at the front desk because the Holidays are really about loving, sharing and giving! Whatever you decide you must stop by and just experience the holiday magic the amazing Food & Beverage team created. You will not regret it! And I went back to my hotel happily ever after--and full.

Extremely poor customer service! Contacted this company to preform maintenance to an elevator in…read morethe Chicago Loop. After many many unanswered calls and emails, an appointment was set up and the tech arrived - late- and within 5 minutes said the problem was an electrical issue to the power source. We called ComEd - no electric issue from the line to the meter. Called 3 electricians - no electrical issue to the elevator. We need an elevator technician. Called back to Essential. Mary Ellen is extremely unhelpful. Sent emails to understand the problem, asked for a phone call to get better explanation of the problem. NO CALL. Had to hound and hound to get any information - Still nothing. FInally caught Mary Ellen, and she told me that she would "See what she could do" - They want me to pay for the tech coming out - but REFUSE to tell me what the problem he claims he found - they will not stand behind their work and meet with us and the electrician to tell us what they feel is wrong. I will pay for service when the service is rendered - but if you can't stand behind your claims and 4 companies tell us that the problem is not what you claim - YOU should NOT be in business.

From the owner: Maintenance & Service of all Elevators. Cylinder. Replacements. Modernization. Service Repairs…read more Door Operator Upgrades. Fire Service Upgrades. Cab Interiors including: Fixture Upgrades. In-car Communications Security Upgrades

Colley has been nothing but excellent for my building. We have asked them to take over a decrepit…read moresituation and they have made it brand new. There have been hiccups along the way but Adam and Sam and Jim have been nothing short of amazing to myself and staff. While there have been a lot of calls for service (not because of their workmanship) they have always been responsive and kind and upbeat when they arrive and fix our issues. Thank you so much Colley!

Colley Elevator has been our building's elevator specialists for years, handling maintenance,…read morereworking and buffering the pumping system, and responding promptly and effectively to emergency calls. The removal and replacement of the piston was wisely planned in advance and the part pre-ordered for custom manufacture. Colley's technicians neatly mustered their tools and materials, protected the carpeting, safely blocked the work area, and gave a progress report. The elevator inspection was also wisely planned. Fortunately, there were no problems with the pit or the piston hole, and this could only be verified once the crew was down there and extracting the old piston in sections. The happy result was the elevator was back in service well before the best-case estimated completion date! Thank you, Colley Elevator!!!

Urban Elevator technicians Dan Smith & Kyle Freel did an exemplary job rebuilding our two elevators…read moreon a 7 floor condo bldg. Their commitment to quality set a new standard for quality! The results demonstrate incredible dedication & focus. There are a few elderly folks with walkers and I observed them helping them around their work areas which were always set up to create a safe work environment for them and the residents. You hardly knew they were there since you didn't hear or see them much. They are a top notch business and thank you for your exemplary technicians - Dan and Kyle!!!

Urban elevator failed to maintain devices at a Hotel. An audit was performed of the devices and…read moreUrban failed not only to make the needed repairs, they failed to respond to emails.

We had a stair lift chair installed a little over a year ago. Our electronically controlled foot…read morerest quit working several days ago. My husband called Lifeway Mobility numerous times and left messages to return his call so that we could get our chair serviced. No one has bothered to return his calls. Extremely poor customer service.

From the very nice showroom to the installation, everything was and is very professional.read more

The Elevator Industries of Illinois team has been a tremendous help to us, providing excellent…read moreelevator services with great attention to detail. They have demonstrated excellent communication skills and even helped us in two elevator emergencies. We are extremely grateful to Chad and the entire team for their help. Thank you very much!

The best service and good prices AWESOME!!!! Very…read moreKnowledgable crew and very respectful

Stay Away!!!!!!!!!!!!!!!!!!!!!!!!…read more Otis Elevator is the top 5 worst vendors I ever worked with. I'm a property manager and have worked with hundreds of vendors and their service is absolutely terrible. Mechanics don't show up the same day even when you authorize overtime. The work isn't completed properly so there are call backs. Paperwork isn't properly kept. Billing is a mess. Even their survey links to let them know what you think about their service doesn't work.

I would not recommend Otis elevator service to anyone. Otis technicians came out for a routine fire…read morealarm inspection, and they broke the elevator. Six weeks later our elevator is still broken. Since our contract is nearing an end, they have completely given up on trying to repair it. I've reached out multiple times to talk to someone other than our sales rep. They keep saying someone will reach out to me, but I have not heard from anyone. Otis is not equipped to work on Schindler elevators, even if they tell you they have a technician with Schindler experience. They will tell you what you want to hear just to shut you up.

Honestly, your doorman(black)--the one who wears glasses--has been very rude and doesn't seem to…read moreknow what he's doing. I wanted to bring this to your attention. I'm going to file a complaint--this has been a nightmare. There's no way I'm staying in this apartment. The worst appartments everrrrrrr

Hidden fees, no real support, never answer phone…read more Ridiculous fees. $250 to change a lock and cant give you key for a fee They require a brand new lock! Don't rent here!

Our building is frequently down an elevator because these people cant fix anything. It takes months…read morefor parts to come in allegedly and after these guys supposedly fix the elevator, it breaks again a week later. Highly dont recommend.

Absolutely DEPLORABLE & ATROCIOUS service at Stratford @ South Commons since they came on board…read moreabout a year ago. For the most part, one of 2 elevators has been down since last year with many times this summer BOTH elevators not functioning in a 24 story high rise. CHOOSE ANY OTHER ELEVATOR COMPANY & CERTAINLY DO NOT SIGN A MULTI YEAR CONTRACT WITH THEM!