So, fast forward 13 years, they installed railings on my then newly poured front steps, and now the corner of one of the steps is cracking...I called to have the cracking repaired and discovered that the entire corner was broken off and repaired due to ther careless drilling. Of course they didn't day anything then. They were a nightmare to work with back then as well. So rude. read more

I was organizing some old paperwork from long ago and I came across a receipt/invoice from JB from January 1984. I used to take small metal repair projects to them. They repaired some semaphore signal lens rings, fabricated a new running board for my Fairmont speeder, and did other stuff for me. I googled to see if they're still around, and I was happy to find they're still in the same location 41 years later. The folks at JB were patient and good listeners. They did exactly what I asked, and always finished on time. Their charges were reasonable, and I never found anything to complain about. I wish there were more businesses like JB Metal Works. Keep up the good work, guys (and gals?). read more

I have had J B Metals works fix an outside ornament for the yard many years ago and an outside sculpture base just recently. They are a family-owned business and both times charged a reasonable price. I would definitely recommend them because they do good work! read more

J B Metal Works saved my life. No Kidding. Im an old guy with bad legs and have a hard time walking (thank you Army). I cant tell you how many times I fell down my back stairs. J B Metal Works put in 2 beautiful metal railings by my back stairs. They are beautifully custom made and are super strong. They have to be because I put most of my weight on them negotiating the stairs. After falling up and down my back stairs for 40 years I cant understand why I did not call them earlier. I highly recommend J B Metal Works for individuals who desire unparalleled craftsmanship in metalworking. read more

Great shop! Worked with Steve. He was reliable and friendly. I would definitely suggest this place for any type of metal job big or small.

If you want to take a chance on this company, go for it. But I can only imagine a nightmare getting a job completed. "Joe" answered my initial call a year ago. He was great! He was a treasure trove of info about the various kinds of iron fences, he discussed my needs, and said that even if I chose to go with someone else, he'd still be happy to answer any questions and even volunteered that he'd be willing to review another's proposal for any possible problems with it, if I asked. But... They were too busy to contract for any more work last fall and Joe said to call back in the early spring. So I did. I sent detailed drawings and measurements. For residential, this is not a small job--there's about 125 feet of quality wrought iron and some gates. I was told "Steve" would come out within a day or two to look at the site and prepare a quote. But Steve never showed up, and that's been the story ever since--Steve apologizing, saying he'll come this time, but then again not calling, not showing up. We're now in the second half of August. Most recently, I talked to Steve about 10 days ago on a Thursday or Friday. He remembered my drawings, sort of apologized, and said emphatically: "You'll have my quote by Monday." Again, another Monday came and went, no Steve, no email, no phone call. And now this is the NEXT Monday, and still no word out of Steve. What's weird is that the last time I called, I asked to talk to Joe, the one that was so helpful, the kind of lucky find that you rarely get when searching for tradespeople. Maybe he could light a fire under Steve, who I assumed was just a rather disorganized, inept underling. But it was Steve who answered the phone. He said Joe no longer worked there. But he sounded cagey about it, like he was kinda miffed or something that I asked for Joe, or that he wanted to be careful not to say anything that would assist me in talking to Joe. It felt like "Who are you? Why are you calling?" Then he says he is the owner. The owner? And that's how he runs his business? It's the owner who makes repeated promises and breaks them? I'm left wondering if Joe is the "J" in JB Metalworks and maybe Steve is a relative who took over? Why did Steve sound so cagey? There were just too many pauses on the phone line. He just didn't seem forthcoming. But then when he said, so extra firmly, that "by Monday you'll have your quote," I thought, Okay, I'll wait for that, it's probably a good company regardless of the weird discussion of who Joe is. And they probably make a good fence if you ever manage to get a contract. After more than a year of trying to do business with this company, I've had it. To repeatedly say you'll have a quote and then never call, never show up, never do anything at all, that's just disrespectful. Potential customers have their own timelines and plans. In my opinion, anyone who would still do business with this company after this kind of shoddy professionalism would have to be nuts--because if this is how inattentive they are before they get your business, imagine how attentive they'll be (or not) once you're locked in. read more

We are repeat customers. We love working them because of their meticulous craftsmanship when working with metal. I had work done by them years ago. and continue working with them recently. It was a pleasure to see their quality, fair pricing and prompt service has not changed. The owner was refreshingly honest and helpful. would DEFINITELY reccomend them! read more

Good price for a custom railing for front stairs. They seem to be pretty busy, but delivered the railing as scheduled on time.

I really needed to have railings put in due to emergency surgery. Steve came out quickly and gave me a quote and got the ball rolling. My physical therapist was pleased also. read more

Refreshing to find a business that stands by their work. Even though short handed, Steve took the time to come out and personally look over our project. Would highly recommend JB Metal Works to anyone who is looking for a great product with great service. read more

No stars ! Stopped in the their office 2 weeks ago, discussed my project and filled out request for quote. Was told someone would call or be out to my home by end of the week. No contact since. Called a competitor on Thursday this week, estimator was out the next day and received email quote that afternoon. They got the job! read more

Amazing custom jobs and great people. I had some unique projects and they had no complaints, only solutions.

I stopped in to get a quote for my front railings a few months ago and met Steve, the owner. He was very friendly and professional. He gave me a very fair price and lots of options on different styles I could use. The shop was very homey feeling with a interesting set up for the public to view. My railings have been recently installed and Steve's employees are amazing! Great group of guys with excellent talent! Thank you JB Metal Works! read more

As uncomforable as it is to write a negative review for a long standing family run business, I believe that my horrible experience with JP validates one. I needed a wooden sculpure mounted on a steel museum-like stand . My husband and I were assisted my Steve, the owner. Prior to even discussing ANYTHING, he advised me that it was going to be very expensive. We went over a brief design plan and agreed on an price of $300 and 4 week lead time. After approx 10 days I returned to the shop to simplify the order only to be told that because I had returned and taken up 20min of his time the price DOUBLED. It's very apparent that this company and Steve had no intention of taking on a small job. I respect and have no issues with being selective about the work that a company takes in but do have a BIG problem with dishonest people. WHAT A JOKE!! DON'T USE THIS COMPANY..HIS FOREFATHERS ARE TURNING OVER IN THEIR GRAVES. read more