Let me start by saying, I do not like leaving a bad review for a business. I know that businesses…read morecount on good reviews to gain additional customers and keep the ones they have. Unfortunately, in the case of Tide cleaners (Oswego, Illinois) I find it necessary to leave a poor review in hopes someone from Tide will read this and finally contact me. I brought this leather/suede jacket in to be cleaned. Tide sends my item to an outside company, I wait a couple of weeks to get the jacket back, charged $47 and receive the same dirty garment in return. I've been promised someone will call me for more than a month. I've made three trips to the store each time being told nobody there can help me. "They can't give a refund and someone will contact me". Yet, I wait and wait and wait. Tired of getting nothing but the runaround here. Please see pictures of the garment they charged $47 to clean.

Customer service was great both young lady's were very helpful and price of my moms blankets were…read morevery reasonable

Laundry gets taken out of the washers. Stay to do your laundry, do not leave. Very busy on the…read moreweekends.

Great place! Super clean. Machines are fast and have…read morevarying prices depending on sizes of loads. You can bring your own detergent or buy theirs. Dryers are efficient at 8 minutes for 60 cents and got a pair of Carhart bibs almost completely dry. If we have the need again we will be back. Its also nice because Jimmy Johns and Salsa Verde are very close so you can grab a bite while waiting.

I needed a laundromat to wash my large comforters, and I found the Family Laundry Center on Google…read more There were a ton of great reviews, so I decided to give them a try. The location is in a plaza attached to a Sally's Beauty Supply store, Kumon, and a taco restaurant (yum!), and nearby Jewel. The address on their website states 2424 Rt. 30, but their address at the location is 2428. They are brightly lit, have a couple of flat screen tv's, a cute little kid area along with the following: pinball tables, prize claw machine, a racing arcade game, 2 desks (my guess is for homework), and a coin operated kiddie ride, folding tables with a garbage can under each of the tables, free WiFi, drop/pick up services, a table with a few magazines, and vending machines. They offer different size washers depending on the laundry size. For example, there are roughly half a dozen of 1-2 regular size top load washers and the rest are 3+ regular size front load washers. I had 3 large comforters to wash so I decided to throw them in each a separate 3 regular size front load washer. On each of the top load washers, there's a sign stating that comforters and rugs are not allowed in the top load washers. For a 1 3 load regular size laundry, it cost $3.95 for 30 minutes. As for the dryers, there's a large size dryer that could probably handle 1-2 loads at a time and it's $.50 per 10 minutes on high heat. However, there's a few giant dryers that could probably handle 3 regular size load laundry. I dried each of the comforters separately in each a large dryer and it cost me about $1 each for them to be 90% dry. On the website, they offer free laundry detergent, but I brought my own because I wasn't sure prior to coming here. They also offer drop off and pick up services. You can drop off your laundry and pick it up sometime later all washed, dried, folded, and neatly placed in a provided laundry bag. I didn't mind hanging around while washing and drying my laundry. I love the smell of clean laundry. The owners were very nice and helpful. For the machines, they have a reloadable card system. Unfortunately, it only takes bills, not even change which was a bummer because I had my little coin purse ready to be used. They will take card at the register and give you change. However, there is a 5/3 bank right across the street, too, and I know there's a bank inside the Jewel just a few feet over. TL; DR: a local family owned clean and brightly lit laundromat that you can either stay and do laundry or drop/pick up. Reasonable prices, a cute kids play area, and tacos next door. What's more to ask for. I highly recommend Family Laundry Center to friends and family.

The laundry soap dispensers for washing machines don't get cleaned out. Visible mold growing inside…read morethem. Dust on everything. Washing powder on most surfaces. I don't think the ceiling fans have ever been cleaned. Floor is always sticky. The 24 hour joint with zero attendants working there has cleaner facilities.

My family and I have used Cleaners Outlet since for 10+ years for various things. I've had a prom…read moredress altered here, dress pants hemmed and dry cleaned, as well as other articles of clothing. I haven't been in a while but when I needed 5 pairs of athletic pants hemmed and 3 pairs of jeans taken in, I decided to stop in because I know they've always been reliable in the past. Normally, it's a man working but when I came in there were two very nice girls. I was able to try my pants on and have the seamstress pin where they needed to be taken in or shortened. After each pair she asked me if I was happy with how they were sitting or they felt which I thought was nice. Because I had so many pairs of pants I thought it was going to be at least a week before I'd have to come pick them up. They told me to come back 2 days later which I was surprised at. I went to pick them up today, the same two girls were working and again, were very sweet to interact with. I got my pants, came home and tried all of them on. I'm happy with all of the pairs of pants except for one that I had taken in to fit tighter. The seems are just slightly off but it's probably not that noticeable unless you're looking for it. Not the biggest deal but still a little disappointing, but it won't stop me from coming here since they're so close and they do a nice job. For each pair of pants it was $15 to hem, and $20 to get taken in.

I 100% recommend this place if you have to get cleaned delicate clothes we took in two suits that…read morecan not be washed at home and when we got them back they were so shiny and pretty. and the person there gave us awesome customer service always with a smile. They also have great prices nothing over charged.

Such nice staff and you can't be $1.25 a pound. Everything…read moreis folded so nicely and smells amazing. If you don't bring your own soap, they use their soap for free.

This place was great. My son and I had four loads of laundry and the attendant was very helpful…read more The machines worked well. When we were done, my son asked me for a Gatorade in the vending machine -- but I had used all of the money on my card for laundry. The attendant overheard and bought him a Gatorade. How very sweet. It made a really rough weekend so much better. Thanks The Laundry Room!!

Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more

Friendly service! Clean and good machines. This laundromat takes cash and card for payment. They…read morehave self service machines and drop off service.

High quality dry cleaning and pressing for your finest garments. Very knowledgeable and welcoming…read more Lee and James, the owners take pride in everything they do. Lee is an excellent seamstress.

Called to see if they were still open as I found many have closed over the years and they answered…read moreon the first ring! Lady was very pleasant and helped me find their store, Hidden behind old second bank. Prices were average, customer service was great!

THEY TAKE MONEY. Had to put $6 to get my $3 service and fought to get it back…read more Fix the machine.

Smart Wash Laundry is a modern, well designed laundromat. It utilizes smart cards, which can also…read morebe used for the vending machines and entrance to the restrooms. The employees are friendly and helpful. They do a great job keeping the facilities clean. It is rarely overcrowded to the point that you're waiting on washers or dryers.

Best coin laundry I have ever been to…read more I have been coming here for about 10 years. It is always clean, the machines are clean and well maintained. There is always an attendant and they are very helpful. They helped me out to my car when I had an injury. Plenty of washers, dryers and carts. Updated equipment and all the washers are front load. front. Sell detergents and all the laundry stuff. I like that they have snacks, an ATM and a few games for kids.

Very nice and clean! Looking for a nice local place when my washer and dryer went out, saw that…read morethis place had good reviews and I gave it a chance and was definitely glad I did.