Let me start by saying, I do not like leaving a bad review for a business. I know that businesses…read morecount on good reviews to gain additional customers and keep the ones they have. Unfortunately, in the case of Tide cleaners (Oswego, Illinois) I find it necessary to leave a poor review in hopes someone from Tide will read this and finally contact me. I brought this leather/suede jacket in to be cleaned. Tide sends my item to an outside company, I wait a couple of weeks to get the jacket back, charged $47 and receive the same dirty garment in return. I've been promised someone will call me for more than a month. I've made three trips to the store each time being told nobody there can help me. "They can't give a refund and someone will contact me". Yet, I wait and wait and wait. Tired of getting nothing but the runaround here. Please see pictures of the garment they charged $47 to clean.

Customer service was great both young lady's were very helpful and price of my moms blankets were…read morevery reasonable

The owner is super friendly and always does a great job. I'm in and out in no time and the clothes…read moreare always ready on time. I use them weekly now and will continue to do so. Pricing is reasonable too.

Originally went here way back in the day when we first moved out in 2003, always used them for any…read moreservices we needed. In 2012 they hemmed my satin wedding dress, did it so quickly and perfectly! Just went here to fix my coat with a small rip that was taken care of no problem! If you need an actual seamstress they are great! Just saw that they do ugG boot cleaning, I plan on trying out that service at the end of the winter season!

Laundry gets taken out of the washers. Stay to do your laundry, do not leave. Very busy on the…read moreweekends.

Great place! Super clean. Machines are fast and have…read morevarying prices depending on sizes of loads. You can bring your own detergent or buy theirs. Dryers are efficient at 8 minutes for 60 cents and got a pair of Carhart bibs almost completely dry. If we have the need again we will be back. Its also nice because Jimmy Johns and Salsa Verde are very close so you can grab a bite while waiting.

I needed a laundromat to wash my large comforters, and I found the Family Laundry Center on Google…read more There were a ton of great reviews, so I decided to give them a try. The location is in a plaza attached to a Sally's Beauty Supply store, Kumon, and a taco restaurant (yum!), and nearby Jewel. The address on their website states 2424 Rt. 30, but their address at the location is 2428. They are brightly lit, have a couple of flat screen tv's, a cute little kid area along with the following: pinball tables, prize claw machine, a racing arcade game, 2 desks (my guess is for homework), and a coin operated kiddie ride, folding tables with a garbage can under each of the tables, free WiFi, drop/pick up services, a table with a few magazines, and vending machines. They offer different size washers depending on the laundry size. For example, there are roughly half a dozen of 1-2 regular size top load washers and the rest are 3+ regular size front load washers. I had 3 large comforters to wash so I decided to throw them in each a separate 3 regular size front load washer. On each of the top load washers, there's a sign stating that comforters and rugs are not allowed in the top load washers. For a 1 3 load regular size laundry, it cost $3.95 for 30 minutes. As for the dryers, there's a large size dryer that could probably handle 1-2 loads at a time and it's $.50 per 10 minutes on high heat. However, there's a few giant dryers that could probably handle 3 regular size load laundry. I dried each of the comforters separately in each a large dryer and it cost me about $1 each for them to be 90% dry. On the website, they offer free laundry detergent, but I brought my own because I wasn't sure prior to coming here. They also offer drop off and pick up services. You can drop off your laundry and pick it up sometime later all washed, dried, folded, and neatly placed in a provided laundry bag. I didn't mind hanging around while washing and drying my laundry. I love the smell of clean laundry. The owners were very nice and helpful. For the machines, they have a reloadable card system. Unfortunately, it only takes bills, not even change which was a bummer because I had my little coin purse ready to be used. They will take card at the register and give you change. However, there is a 5/3 bank right across the street, too, and I know there's a bank inside the Jewel just a few feet over. TL; DR: a local family owned clean and brightly lit laundromat that you can either stay and do laundry or drop/pick up. Reasonable prices, a cute kids play area, and tacos next door. What's more to ask for. I highly recommend Family Laundry Center to friends and family.

The laundry soap dispensers for washing machines don't get cleaned out. Visible mold growing inside…read morethem. Dust on everything. Washing powder on most surfaces. I don't think the ceiling fans have ever been cleaned. Floor is always sticky. The 24 hour joint with zero attendants working there has cleaner facilities.

THEY TAKE MONEY. Had to put $6 to get my $3 service and fought to get it back…read more Fix the machine.

Smart Wash Laundry is a modern, well designed laundromat. It utilizes smart cards, which can also…read morebe used for the vending machines and entrance to the restrooms. The employees are friendly and helpful. They do a great job keeping the facilities clean. It is rarely overcrowded to the point that you're waiting on washers or dryers.

Don't even want to leave one star. Brought in a skirt today to get altered. Jason, was unbelievably…read morerude. He kept shaking his head and saying he didn't understand why I would buy a skirt that needed to be altered. I asked him if he wanted the job. And he said I should just buy something different. All I wanted was for him to so his job and not give his opinion. So unprofessional and arrogant! He said he was the owner but I believe it is his parents, who are very nice. I ended up walking out and he didn't care.

Sewing rank on 3 US Army uniform tops and a hat cost $44.00!!! That is ridiculous!!! When I…read morequestioned it the guy working there said "Tailor alterations priced" meaning he couldn't do anything about it. I'm not sure about their dry cleaning but stay away if you only need sewing

Be advised that if this place screws up your garment, they will not refund you. I had this new…read morejacket with tags still attached brought in to get altered. I wanted it shorter. When I got home I was shocked with how bad the stitch job was. The more I looked the worse it was. This type of fabric shows every screw up so trying to fix it will never look right. I explained this to the man who answered the phone when I called and he insisted I brought it back for them to fix. Honestly, I really didn't trust they would do that much of a better job when they thought it was okay to give the jacket to me like this in the first place. I said I'd prefer a refund but he said they did not do refunds. He was incredibly rude. He even said "ohhh maaa god". He yells at me and tells me not to sue him and I told him I'm not trying to sue him I just want a refund. Weird that he jumped to that right away. Must have happened to him before. I would highly not recommend to get anything altered here and just be aware that if anything goes wrong, you'll find yourself in an argument with this very unprofessional guy. I paid $49 for this by the way. Loose hanging threads and unfinished ends that were not properly fastened off and destroyed fabric. Very messy.

I asked for my dress uniforms to be cleaned and when I got the them back it looked as if they had…read moreonly been ironed and not dry cleaned at all really makes it hard to have good looking uniforms way over priced for the fact that they cant even remove stains