We have been looking for a massage chair for a while. Teeny greeted us and she was extremely helpful and knowledgeable. Can't wait to use this chair everyday. read more

OSIM - Brea - Furniture Stores Near Me - Brea, California

Fifteen minutes was all it took for me to fall in love. It felt like a full-body reset--elevating my mood, calming my mind, and leaving my body totally refreshed. If you're looking for more than just a massage and want a full sensory experience, this chair is absolutely worth trying. Also worth mentioning Teeny was very nice and helpful throughout the purchase and setting up delivery. read more

OSIM - Brea - OSIM 5-senses massage chair - Furniture Stores Near Me - Brea, California

If there is a negative 5 stars I think I will choose that for Osim. I have been using the osim massage chair for less than 3 years and the leather torn apart already. This is not the worst part? The worst part is there is no one you can be reach from osim customer service. I emailed them several times no answer. Try the live chat and I got very diplomatic answer saying oh we will ask the to contact you asap. Then i got a call, my bad I missed the call and they had left a massage to me thank you. Unfortunately, the phone number can be connected at all! Then I called the original number and there is an automated massage asking me to leave a massage.... But, the mailbox is full! I really can't imagine a phone number for customer service the mailbox is full. So here is my recommendation, do not buy Osim, go shop some other brand from somewhere else. read more

OSIM - Brea - Furniture Stores Near Me - Brea, California

It's not everyday you need a massage chair but this is the place to try if you do! The sales associate was not pushy at all and she took her time to explain everything to us and allow us to relax and try. They have a variety of options of chairs and they really take the time to talk you through everything. We purchased during a time of promotion and they gave us a free gift with purchase. We were able to pick our delivery time and they delivered without any issues. I had a great experience and had to share because sometimes purchasing things like this in the mall can be hit or miss. read more

Seriously amazed by this place! My family and I came to the mall to wrap up Christmas shopping, but get this... we're coming home with our own OSIM massage chair!!! We walked in wanting to try the Ulove 2 chair and it sure exceeded our expectations. I'm known to have terrible knots on my neck and shoulder area, and I feel like I'm walking out of OSIM-Brea feeling 100% from head to toes. Enoch was our salesman and he was so genuine, friendly, and made sure he provided the best customer service. The whole staff here was sweet! I'm excited to have this in our own home! I look forward to coming home after work everyday and just sinking myself in our new Ulove 2 chair. read more

OSIM - Brea - Furniture Stores Near Me - Brea, California

We came to try the different massage chairs and Rita, our sales rep, was very thorough and patient in answering all the questions we had. She explained the functions in detail on the chair we were interested in. The massage technique is different than the other brands we have tried. It feels like actual hands massaging your shoulder . Overall great experiences and I can't wait to try my new chair at home . read more

OSIM - Brea - Furniture Stores Near Me - Brea, California

I'm a returning customer at Osim. I started with my UJolly 2 Smart massage chair and it's saved us in our household. When coming home tired, from work or the gym, it relaxes us and helps us get the relieve we need when we're in pain. I just came back after having my chair for a few years now for my foot massager, the Uphoria and we finally have the perfect combo. Highly recommend, great customer service too. read more

I have been eying on this UDream model online, we came on a Sunday morning and SA Enoch greeted us right away. He let us try the model in many different massage mode, and answered all my questions regarding color, warranty, delivery and pricing. We were super lucky that there is a Black Friday sales going on, so we were able to take advantage of that. And because we need the chair to be delivered to our 2nd floor, Enoch also explained how their twin pack works which would not only make sure the delivery is safe but also protect the product and our house. I would highly recommend this brand if you are massaging chair. read more

OSIM - Brea - UDream massage chair - Furniture Stores Near Me - Brea, California

Best service ever! Our sales person Enoch was being so patient!!! He answered all of our questions without pushing us buying anything! Later on when we decided to get a chair, he provided a best Financial plans that fits our needs and also explained all warranty & delivery questions very clearly. He also put out extra effort to teach us a lots of tips using the chair and emailed us a handbook (created by him) with more tips how to use the chair. Go ask for Enoch and you won't be regret read more

OSIM - Brea - Furniture Stores Near Me - Brea, California

Great service. Consultants are very knowledgeable. Great Deal right now for 7/4. Excited to get the chair read more

OSIM - Brea - Furniture Stores Near Me - Brea, California

Enhancing quality of life. No more physical fatigue. Optimizing the body's relaxation. Choosing a quality brand is crucial. Happiness is sitting there sometimes What inspired me to have these five statements written is my experience after purchasing a uDream from the Osim Brea store today. Equally important, a professional demonstration from a friendly and helpful Sales Consultant. His name is Enoch! read more

OSIM - Brea - Good service! - Furniture Stores Near Me - Brea, California

osim is one of the best product and service in the industry. Enoch was very helpful, patient in explaining each of thier extrodinary products. I would highly recommend Osim to anyone looking for complete chair message. read more

I am buy this new product pamper lite from osim!! It's really good help me for the circulation. And also buy the product ucozy it is amazing!! Good quality read more

OSIM - Brea - Furniture Stores Near Me - Brea, California

Enoch is really helpful and knowledgeable. He explained the different chairs that fit our needs. We eventfully got the uDream chair. Thank you Enoch! read more

OSIM - Brea - Furniture Stores Near Me - Brea, California

Stumbled across this store and decided to check it out. These chairs definitely hit the spot with pressure points on the massage feature. So I got 2 one for my husband and son! read more

I came into the store with lower pain and i was introduced the ucozy i tried it and took it home. I totally recommend

Amazing customer service and product. 100% you got what you paid for. Btw, please try the udream product(the big one) for like 10mins. I promise you gonna fall in love with it. I know it's kinda pricey, but there's something in life can't measure by $ figure. read more

I was in a great pain after an auto accident. After few months of treatment, I need to find a massage chair. After trying out so many different ones, I found the one OSIM uTHrone gaming massage chair. Love it so much. My work require me to sit for many hours, this massage chair provide both comfort and great massage to release any tension. Highly recommended. read more

Best customer service and the product demonstration. Thank you, Enoch Ng! Can't wait to get my message chair.

I always suffer with lower back tension. I come in to this store and tried their massage chair. Enoch explain the detail of the chair and the benefits of it. But it is a big purchase for me at the moment. However, Enoch recommend me to try the uCozy and it feel like a deep tissue massage on the lower back and it is very easy to use. Loved it and the great experience from this store. read more

OSIM - Brea - Furniture Stores Near Me - Brea, California

We went to the Osim store and was greeted by Hanson. He was friendly and approachable. We were able to sit in both of the massage chairs and compared the two different models. Hanson went over both models and answered our many questions while being very patient with us. He also went over the current promotions and we are actually thinking of purchasing one of the massage chairs. read more

The store is amazing, they have all kind of massage product from head to toe. I am having a shoulder stiffness and tried their full back massager (ujolly). It feel just like a masseur's hand. It helps me loosen up my shoulder! High recommend! read more

OSIM - Brea - Furniture Stores Near Me - Brea, California

Ucozy is my favorite massager. They are very professional in product introduction and very careful in service. I really like their service. read more

OSIM - Brea - uCozy - Furniture Stores Near Me - Brea, California

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The store manager Evan was very helpful and professional. He explained the design and benefits of all Osim models very well. We bought a brand new uLove (last year model) with significant discount. The service has been excellent. We love to use the chair every day, the best purchase during pandemic. read more

Awesome in store experience . Good customer service. Just purchase massage chair , can not waiting to try it .

Wonderful service and products! We tried and in love with U dream massage chair. It was a steal on cyber Monday discount. Enoch was extremely helpful and patience! read more

My wife and I went to OSIM store in the Brea Mall today to check out their massage chair. OSIM is from Singapore and is the dominant massage chair manufacturer in east Asia. We are interested in the u-dream model (top of the line) and u-love model which our friend has. The u-dream model just came out and is controlled through smart phone or tablet via Bluetooth. As the company comes up with new massage programs, you can download them and keep your massage chair (investment) up to date! The u-love model has a remote control for people who don't want to deal with high-tech gadgets. The store manager Evan is very polite and soft spoken. He lets each one of us experience each model and explains the advantage and disadvantage of both models. He spent close to two hours with us. He never applied any pressure. We then took a lunch break to talk about which machine we like before making up our mind. Please note that u-dream is about 30 inches wide and u-love is 28 inches wide. Our door width was 29.5 inches so Evan recommended that our u-dream be shipped in 2 parts and OSIM will send another technician to help us put it together. The warranty period is 3 years. My mom had bought an OSIM massage chair in Taiwan 20 years ago. It's still working. I am looking forward to using mine soon. read more

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Always amazing customer service. This is my second purchase and the machine is AMAZING. They have many different options and price points. If you are in the market for a good massager I highly suggest visiting this store, you won't regret it read more

i walked into the store two separate times fully intending on purchasing a chair, but ended up leaving both times within 5 minutes due to the rude employees. I asked to try out a chair and they made me so uncomfortable i felt forced to leave.. ill be bringing my business elsewhere read more

We were looking for a replacement for our Brookstone back massager and we were happy to find Osim at their grand opening at Brea! Evan was really helpful explaining the difference between the chairs and we decided on getting the DIY full set. Thank you for the excellent service and helping us make the decision! read more

Massage chairs feel great! Ended up deciding on a portable one. Hanson was very helpful explaining all the features and differences. If you love massages, recommend coming here to try it out! read more

Great customer service and there massage machines are great and employees are amazing.

Love the fact that the staff are super friendly and are prioritizing health and safety during these unprecedented times. Staff are all wearing masks and they sanitize the demo chairs/products after each use. I feel safe and comfortable during this sensitive time. Originally stopped by just to check out the Black Friday sale and ended up getting our first OSIM chair (ulove2 model)! All staff are super friendly here. We especially love the professional, curteous, thoughtful, and customer-oriented service from Evan! He didn't give us any pressure (which was what I thought from all salesmen). He first learned of our health issues before recommending the products for us! He clearly explained the pros and cons of a few products that best suited our health problems and addressed all our questions with patience and helped us make the ultimate informed decision for our first OSIM product! Thank you Evan and thank you OSIM Brea! read more

OSIM - Brea - Our ultimate purchase - Furniture Stores Near Me - Brea, California

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