Michael was great! When I arrived at the So Cal location, I didn't know what to expect but I was…read moretreated royally and Michael took the time to listen to my needs/concerns/questions and introduced me to the features and strengths of the various chairs that best suited me. I don't know how long I was there but it had to be close to three hours. He never once rushed or indicated that I was taking too long. At the end of that time it was easy to select the chair that I wanted. It was definitely worth the nearly 2 hour drive to their location where I could experience all the leading chairs ranging from entry level to top of the line... and the prices are highly competitive but combined with the service and warranty that comes with the purchase, it's beyond a no-brainer!!! Delivery day was an exciting one and I have to say that the install crew was TERRIFIC. Not only were they strong movers of a heavy chair, they were highly professional, organized, and careful (they put it in an upstairs room) and they set it up perfectly, just as I had requested! I want to note that they covered the stair railings with moving blankets to protect the chair and the railings (we have two turns as you ascend to the second floor). I've never seen that kind of care in professional movers before ... Finally, the chair is GREAT. After nearly a month, I'm still learning how to use it and must admit I have not been that adventurous with the various programs but I am slowly learning how to get the most out of my time in the chair. That said, my back, shoulders, and neck are all feeling MUCH better since my chair's arrival. I have to say that I am incredibly pleased with the service I received from Massage Chair Relief of California and I am enjoying my new massage chair immensely.

Michael was great, showed us all the chairs and explained everything and spent a lot of time with…read moreus in detail. Very professional. The people that delivered the chair were absolutely fabulous. They set it all up and where it took extreme careful not to scratch the floors or hurt anything very professional, which definitely recommend this company top-notch.

They charge you $300 just to have a technician to come to your place and diagnose.. What a joke…read more Just buy a better brand.

They were so friendly when I purchased the chair and when they serviced my chair under the…read morewarranty. However, there was an issue with my chair after the warranty has expired and the amount for them to just come and figure out the problem was expensive. When this question was raised when I was about to purchase it, they said it would be very little, which totally contradicts what they said. I am very disappointed!

If I could give this company 10 out of 5 stars, I would!…read moreFrom start to finish, my experience with this massage chair repair/service/installation company was absolutely outstanding. They were efficient, friendly, punctual, and incredibly personable--a rare combination these days. The team knew exactly what they were doing and got the job done quickly and professionally, all while making me feel like a valued customer. Their attention to detail and care in the process blew me away. I honestly can't express how satisfied I am. It's rare to come across service this good. If you're thinking of using them--do it! You won't regret it. I'm already recommending them to friends and family. Thank you Patrick and Daniel!!!

Patrick is a pro! When I first called him, immediately he knew what was wrong and asked me another…read morethe model number and told me all the history I needed to know about this brand and model. Immediately I knew he was an expert. He came to my house with all the tools and expertise one could hope for. His show room has a lot of models. Osakis are the best and he recommends the maestro. I would definitely buy from someone that not only sales but services their customers! Keep up the good work!

I had a wonderful experience at DeRUCCI in Arcadia Mall! Their new AI smart mattress is truly…read moreimpressive. I love how it can automatically adjust the firmness and support based on your body and sleeping position. The sleep tracking features are amazing, too! They also have a great selection of comfortable pillows and mattresses. The showroom is beautiful, and being able to try everything in person really makes a difference. The staff was friendly, professional, and knowledgeable. I highly recommend stopping by DeRUCCI at Arcadia Mall if you're looking to upgrade your sleep experience. Definitely worth a visit!

This is a great furniture store and convenient that it's located inside the mall. Our family has…read morebeen coming here for years now and bought several pieces of furniture from them. They do a really great job of displaying all the furniture and all the pieces are made extremely well and sturdy. They occasionally hold sales and member events too! We've recommended a bunch of family members and friends to buy from them and they also have nothing but good things to say. For how well the pieces are made I would say it's definitely worth the value.

I have to preface this by saying I have never purchased a mattress before and had no clue what I…read morewas doing. After visiting several mattress stores we finally found Quality Comfort Mattress and I couldn't be happier. William helped me and he was wonderful so does very professional. He went into detail explaining the different types of mattresses and wasn't your typical "sales guy". I felt no pressure at any time during the visit. I purchased a mattress with a base at a price that was significantly less than other places i looked. To top it off, they offer delivery and set up as a check in offer which saved my ass even more. A wonderful place and will definitely be back for furniture when the time is right. Thank you William!

Scam Artists!!! Buyer beware!!!!! I've worked at a mattress factory before. These knuckleheads…read moresurely didn't plan on that. On Easter Sunday around 2:30, I went into this store and I asked for the least expensive firm 2 sided mattress. I was shown one. I did not spend much time examining the mattress because I did not need to. THE MATTRESS I WAS SHOWN IN THE SHOWROOM HAD METAL BORDERS WITH EDGE GUARDS AND A PLUSH COVER. It took me all of 5 seconds to figure this out (I could give a tutorial on what to look for when purchasing a mattress, ie: 2 sided, no foam encasement, less foam the better, etc etc. BTW springs are the last things to wear down. It is the foam that breaks down). At $599+ delivery for the king mattress only, I did not think it was too expensive, but not necessarily cheap either. I asked about bunkie boards next because I am currently using two 3" latex toppers to sleep on directly on a slatted foundation, with no mattress underneath the toppers. It's pretty comfortable, but I thought getting a mattress with springs would help prolong the life of my latex toppers. Anyways, THE MATTRESS THEY DELIVERED TO ME WAS A CHEAPER FOAM ENCASED MATTRESS THAT HAD AN IDENTICAL COVER, BUT WAS NOT THE METAL ROD EDGED MATTRESS I HAD SELECTED IN THE STORE. These scammers had me sign the plastic wrapping that covered the showroom floor mattress only to have taken that plastic off and use if to wrap another cheaper foam encased mattress and deliver it to my home. Bait and Switch. Never did it cross my mind a store would pull something like this. Naively, I used my debit card with pin instead of using a credit card to purchase the mattress. Once I had called out the driver/salesman/the only guy I encountered during this debacle (not this manager who is responding) for bringing me a foam encased mattress and asked for an exchange or refund (to only hear "all sales are final, this is the mattress you chose, the plastic has your signature") he put his hands on me as if he were trying to shoo me away like I were annoying him. I told him firmly if he were to put his hands on me again that I would call the police. That's when he agreed to refund my money and told me to follow him back to the store. Mind you, I helped unload and load the mattress back onto the van. When we got back to the store, he told me someone was coming to open the shop, but surprise he called the cops on me and stated that I pushed him. Of course this is not true and the cops told me my issue is with this store and this was a civil matter. The policeman told me I could take my mattress or leave it since I did pay for it. In the end, I left the mattress there. I think you can see who is using the threats and violence from reading these posts and replies from the manager. These guys will try to belittle you with name calling and insults to try to somehow validate themselves. The insults came during delivery and continue to the replies online. These people have no ethics or integrity. I am up past midnight because I still feel bad about this matter especially after seeing what this manager (who was not present at all) has written in response to my partner Debbie T's post. She was with me when this all occurred.

I had various body aches and joint pain, therefore, a massage chair was on my shopping list. My…read morefather had serious back pain and he seemed enjoy the massage chair here. We spend approximately talking to the store manager on our first visit and he was introduce us on a few massage chairs. We were pretty much decided on one when we left the store since that was the one relieve the sore muscles. On our second visit, we were greeted with the same friendly manager, he showed us the new items but we still like the one during our first visit. We ordered the chair this time. As schedule, the delivery will be tomorrow. Here are the information I found regarding massage. I hope I will be benefit from this new massage chair. There are five immediate health benefits of using a massage chair: It aligns the spine and reduces pressure on nerves. ... It relaxes your muscles and helps you to maintain good posture. ... It relieves stress. ... It improves your circulation. ... It stimulates the body's secretion of endorphins. The massage chair was deliver on 4/15/17, the technician Joe come with a marked company van. He was effective and installed both arms and set up the system within an hour. The massage chair come with a huge big box and a few smaller boxes. It required an extension cord or surge protector if your outlet is not close by. I tested the chair with "Stiffness" program then continued with "Waist Stretch" program. It was so relax I almost fell asleep in the chair. Each program was set for 20 minutes. The other 3 programs are "Fine", "Relex", and "Air pressure". The menu come with two extra fuses, and there are so much to learn to put the chair to its' best use.

Excellent store exhibition and services. It's better to spend more time in the store to try every…read moremodel as possible because it's all different. I really like the feeling when I tested each model and tell the difference between them. I finally made decision to buy the newest model since my wife love the specific neck kneading function with 4D movement. I really love this chair, it's worthy.

Driving by a few times, their sign made it appear as if it's another one of those Asian owned…read morefurniture stores that's scattered throught the SGV (San Gabriel Valley) But upon entering, our perceptions were quickly changed by the high end price tags. Prices range from about $700 to $900 for a single chair, up to $12,000 for a sofa sectional. They boast real Italian leather, and actually imported from Italy. 80% of the items on their showroom floor are imported, and 20% US made. The designs are very impressive, ultra modern and looks & feels of quality. The level of service matched the store, very professional, not pushy and offered more of an introduction of the furniture they carry, as opposed to pushing you to buy something. Attached to the showroom is a section for kitchens, also very high end. The cabinets, the quartz countertops, the metallic mosaic backsplash and even the hinges are all of high quality, and you can actually feel the workmanship that goes into everything. Although what they have is way above our price range & budget, I still enjoyed browsing through their showroom and not being harassed about buying something. Their professionalism, pleasant personalities, very modern furniture and complete kitchens left a strong impression. I will be back, but strongly depends on me picking the right 6 digits for Powerball. For anyone who has the budget for this price tag, I recommend you check them out!

Nice quality and good service. Long time customer with them .. very promising with productsread more

Was looking to furnish our newly bought home and so glad I stumbled upon D&S. James is so helpful,…read morepatient and was able to help me find exactly what I needed. They deliver and also install if needed (this is a must). I am extremely happy with the look and quality of all my furniture and received many compliments from family and friends. I am in need of more furniture and its great to know James is just a text away... always willing to help. Please check them out if you are looking for great furniture at affordable prices.

The employee helped me pick all my furnitures, beds, mattresses, night stands, dinner table,…read morechairs, sofas and other things. He is such an honest guy with their prices and services. And the most important thing is that they have all kinds of quality and styles, which means you can pick your style with the affordable price. So far I'm very satisfied with D&S furniture service and quality. I'll definitely come back when I need anything.