After I had unsuccessfully made many attempts to do the same thing, the older gentleman behind the…read morecounter skillfully reattached the lampshades on two pewter lamp bases so that they look as good as new. It took him about 20 minutes and the lamps look professionally restored!

Owner is a sweet, older gentleman. He repaired my lamp in just one day and only charged $25. I was…read moreso happy that my irreplaceable lamp was repaired so quickly. Easy parking right in front of the store and a cute dog behind the counter, too.

I wish I could give zero stars. Ferguson has consistently proven to be one of the most frustrating…read morecompanies I've ever dealt with, and after multiple bad experiences, I'm finally done. Their sales staff and phone operators are hands-down the rudest people I've encountered in any customer service role. Condescending attitudes, short and snappy responses, zero patience, and zero willingness to actually help solve problems. It's like they're annoyed that you're even calling or showing up in person. we decided to give them one more chance, thinking maybe things had improved. Big mistake. Same rude treatment, same incompetence, same total disregard for the ocustomer. Never again. Avoid Ferguson if you value basic courtesy and competent service. There are plenty of other suppliers who will treat you like a paying customer instead of an inconvenience. 1 star only because I have to pick something.

Great, knowledgeable staff. I disagree with other reviews saying it was a 'stuffy experience'read more

Incredible service from knowledgeable staff. They listen to your issues and find terrific options…read moreat reasonable prices. Have used them three times and have always been impressed with products and support.

What a great company! I had a designer led light fixture go out on my patio and they replaced it…read moreimmediately with no questions and at no cost. I'm pretty sure that it wasn't under warranty anymore. Home Lighter is a company that stands by its products and cares for its customers. Thank you very much for your great customer service!!!- this is why my contractor and I go to Home Lighter first for our lightning needs. Quality products and great customer service!

Poppleton's in Monterey is a terrific place for interior design assistance! I have purchased…read morefurniture from them several times. Recently, I needed assistance with a complex cushion problem. Dawn Gough...one of their designers, listened carefully and was able to solve my problem! Her attention to details and her follow through was exemplary! I am most happy to recommend working with Poppleton's for any interior design purchases!

I had not reached out to Poppletons in many years - when they managed to source an out of…read moreproduction Stickley wedding piece as a gift. I found myself needing assistance with a special Order from Stickley - a low footbboard for our current Harvey Ellis bedroom set. Janean took a long detailed look into our requirements, and was more than helpful with solving our issue. It is rare to find people more concerned with our needs than just making a sale. Thank you Poppletons, for having such amazing people! And Thanks to Janean for following up so well... Cash Snively, Ponte Vedra Beach, Florida

We needed to get a Tesla charging NEMA 6-50 port installed. Bill was knowledgeable, professional,…read moreand efficient in how he handled the installation! Everything went smoothly, and he was able to get it up and running within two hours! Have to say, quite impressed with his work, as well ask his ability to answer all my questions! Would definitely hire again for future projects, unequivocally!

Bill did a tremendous job installing our two Tesla Universal Wall Connectors and was a pleasure to…read moredeal with. I appreciated how he studied the best way to run the wiring from the main breaker to account for cost and future flexibility. He and his partner did a superb job with the layout and workmanship, keeping the exposed conduit to a minimum and providing a very clean look all at a very reasonable price. Totally satisfied.

We had Anthony do our fireplace remodel, and we are extremely happy. Our fireplace was a gas…read moreinsert, and we wanted to switch to an electric. We decided to do a build out to update the space. Anthony was very friendly and punctual. The team that he works with were also friendly and on-time. I was concerned about dust, but was so impressed with how clean they kept everything from start to finish. Anthony has an excellent eye for design, and was very helpful with suggestions for spacing and placement. He was also sure to take care of all the details, including removing existing speakers and lights that would no longer fit and properly patching up holes. They did exceptional work, and we are so happy with the finished product. We look forward to working with him again for our lighting.

I wish every business was as efficient, attentive, and honest as Wright Lighting and Fireside…read more We had an issue with our fireplace and thought I needed it to be serviced as it kept shutting off. I sent messages to a few places and Wright was not only the first to immediately respond - but they actually diagnosed and told me how to fix the issue without a visit! So thankful and so impressed by you guys!! Thank you.

Walked in here with my partner, we thought the selection was great. The woman working was…read moreincredibly unfriendly - we said hi how are you to her and she completely ignored us while looking us right in the eye. Never acknowledged us through the rest of our time there. We planned on buying some pillows but that interaction in itself completely turned us off, and lost our business. We won't be coming back.

Ordered light fixture that was on sale and they told me they could t fulfill order and canceled it…read more They gave refund but no customer service i.e, not in stock, will get it once it comes into stock. Nothing.

My mother and I have been searching all over Santa Cruz for 2 matching lampshades. Today we not…read moreonly found. We purchased. Since we love to support local and shop local. This was a perfect match. The company that makes the shades is in Freedom CA. 95019. We couldn't get more local than that. Thanks.

The best electrical supply house I've been to in many years…read more Very old school and amazing

I had an electric plug that needed to be replaced right away. Left messages for two other…read moreelectricians. No one returned my calls. I read Seth's reviews and called him right away. Not only did he answer the phone, he was able to fit me in that day. We are now scheduling Seth to change all of our plugs throughout our home. Seth is very pleasant and professional. He also likes big dogs. Switched Electric will be my first call if I have an electrical problem.

I've used Seth / Switched Electric in 2013, and again in 2024…read more Seth has always responded promptly, provided good estimates, and did high quality work quickly. My last repairs were border-line emergency, as the issue was discovered during roof repair, and Seth was able to stop by and perform the work the same day, which I greatly appreciated.

WARNING: Do not shop here! Owner, John Hamlin and his staff…read moreLori, mislead, lie, cheat and overcharge! Not to mention they are utterly incompetent, inappropriate and lack any knowledge in kitchens or baths. We had so many problems and so many things went wrong, that it is hard to list everything in one post. We had to order and re-order the the bathroom hardware three times. Because, they didn't know what worked in California or not. After that, they did know what values covers matched what values. And, of course after the third time it was still wrong and we had already installed the valve, so we had to compromise and take the value cover we didn't intend on. During all this chaos, Lori lost track of all the parts we had to return and exchange due to her own incompetence and accused us of taking and not returning the parts. Parts that she could not find! Wow, really! Turns out they had them the entire time! She never apologize, coward! We also ordered wall cabinets and a bathroom vanity, from John. Like other customers reviews, we too did not get the correct cabinets for the space intended, as we were told. Our contractor had to take the time to correct cabinets for the kitchen and correct them to work in the bathroom, which was more money I had to pay! He even ordered the wrong sink, twice! Finally, the counter top vendor came and told us the sink was wrong and he could get the correct sink size(sink number 3), and cheaper than John could. The counter top guy was correct. And when confronted, the Owner; John's Hamlin's response was a shoulder shrug and a lame fake smile. Then, he mentioned the counter top vendor has done this many times, and John felt he had sinks to unload. Either way, it is not good. It makes John look week by letting a vendor over power him and his business or he looks incomplete that the vendor has to bail him out and he makes so many mistakes with sinks. If that wasn't enough, they overcharged us on parts, they changed us for things we did not have or use and they had things we paid for listed twice at two different prices! As an example, they changed us $442.46 for a faucet, which they said the gave us the "maximum discount"on! Turns out you can buy the same thing at Ferguson's, Home Depot or Amazon for as little as $379.90. When we went to dispute the final amount due, it took them an hour and twenty five minutes to comprehend and explain their own bill they submitted to us. And, they finally had to reduce the amount due from $958,75 to $588.54 because it was staring them in the face they were wrong! John clams to have over 34 years of experience, in what? If it is in Kitchens and baths, he must have been sleeping those 34 years. He and his business are a complete disaster.

831 kitchen and Bath designs is a friendly wonderful place to visit where they will help you with…read moreall your bathroom and kitchen needs. Staff will help you understand, what will best fit your space, style, design pulls for drawers and make your space as warm and functional as possible. With so many wonderful options to choose from. I highly recommend visiting 831 kitchen and Bath designs for all of your needs:) Jenny