They were fast to respond. Quality was excellent. They deserve a 5 . Thank you again. I would…read morehighly recommend them.

Quick, dependable service and most important to me was the exquisite attention to detail.read more

A fabulous job-- a nontoxic way to restore your bath tub, importantly with no fumes. That was…read moreimportant to me as I hate excess chemical exposure. Reliable, on time and explained everything to me as well! would recommend to a friend!

I hired this company to reglaze my bathtub on September 23, 2026, based largely on the positive…read morereviews I had seen. Unfortunately, my experience was very different. Immediately after the technician left, the tub appeared acceptable. However, the following day my husband and I discovered a hairline crack and numerous fish-eye "dimples" across the front ledge of the tub. When I brought these issues to the company's attention, I was told that the dimples were merely cosmetic and would lessen and improve over time. I was also told that they would not affect the durability, waterproofing, or normal use of the tub. I was particularly concerned by that explanation because the defects were present in the newly completed finish. I was even instructed to use a sharp knife to scrape at what I was told might be a hair rather than a crack, with the assurance that doing so would not affect the durability of the finish. After researching the issue, I learned that fish-eye defects can occur when contaminants, moisture, oils, or other substances interfere with the coating process. Regardless of the cause, these defects were clearly visible in the finished work and were not the quality I expected from a professional reglazing job. There was also considerable back-and-forth before the company agreed to send someone back to address the problems. It was only after I mentioned that I might have to pursue the matter in small claims court that they agreed to revisit the tub. On October 6, 2026, the technician, Gega, returned. After approximately 15 minutes of work, he sanded and polished the front ledge. The result was that the gloss layer was removed, leaving the ledge dull and rough/porous. In my view, the attempted repair left the tub in worse condition than before. Gega refused to do anything further and left. When I asked whether a new top coat would be applied, I was told no. Shortly afterward, I spoke with the owner, Oleksandr, to express my concerns about the result. I specifically explained that the gloss had been removed and that the ledge was now dull and rough. I was told that the gloss would eventually fade anyway, perhaps in a year or two. I explained that this did not address the problem and that I believed the ledge should have been properly refinished. I was then told that the company's budget did not allow them to reglaze the top ledge. That response was extremely disappointing. A customer should not be responsible for the company's internal budget considerations when addressing defective or unsatisfactory work. I originally chose this company because of the good reviews. In hindsight, I wish I had paid closer attention to the negative reviews as well. My experience has been that everything may be fine if the job goes perfectly, but when problems arise, getting them addressed can be a very different experience. I am sharing my experience so that prospective customers can make an informed decision. I paid for a professionally completed reglazing job and expected the finished product to be free of obvious defects and any subsequent repair to restore--not worsen--the condition of the tub.

We hired Wood Vitalize to refresh our original, 1935 floors at our new-to-us house in Jackson…read moreHeights. We had originally been talking with a more "standard" flooring company. The first company told us that the floors were too old & worn and that the only way we could refresh them was to rip out the original floors and replace them with modern panels. We mentioned how sad we were to lose our original floorboards to a friend and they suggested we reach out to Adam at Wood Vitalize. I'm glad we did! Adam came to the house and, immediately after saying hello, got down on his hands and knees to give them a close look. He helped us to pick an option that would protect the floors and give them some new life, without sanding off the character they'd gotten over the last 90 years. He also helped ensure the rose inlay in the original floors wouldn't get destroyed with his process (other flooring companies had told it was unsaveable). Wood Vitalize's quote for the work was reasonable and they even replaced a few floorboards that had gone rotten underneath the radiator without charge (thanks again!). They were able to do all the floors in our 3/2 townhouse in one day (arrived on time, stayed late until it was done). I'm very pleased with their work and owe our friend who referred them a big thank you! So I'm passing it forward. If you've got floors with history and you want to keep them don't let someone talk you into ripping them out until you talk to Adam!

Adam and his team did a fantastic job on sanding and refinishing my wood floor. Adam was very…read moreefficient and he completed the entire project (over 1000 sq. feet) within 3 days. He removed all the nicks and scratches and made the floor look so smooth. Adam is very friendly and he communicates well with his customer . I'd highly recommend him for any wood floor project.

They showed up on time and were professional and efficient. They removed wall to wall carpeting in…read moremy mother's bedroom. It was very old carpeting so a lot of the cushioning/padding that was underneath was stuck to the floor as well so they made sure all of that was scraped up without damaging the wooden flooring below. I just had to do some mild cleaning the following day to remove dark spots and they gave advice how to get that up. They did a excellent job! They cleaned up everything and took the carpet and scraps downstairs to the recycle area.

I am crushed that I have to change my review. I checked with other craftsmen. Angel allowed for his…read morepeople to butcher my floors and explain it away. I learned later, with other craftsmen, that with correct tools and consideration of my desired outcome, it was not necessary to butcher my floors on their edges. This flooring company tore my floor up. I did try to go cheap so I went with them. I did not know that when we negotiated price, I negotiated away the sealant ti protect floors and allowance to butcher my floors. I was told back/forth 2/3 coats on floor. With/without sealant? Angel said 2 coats sealant. Soon dirt is well in the grains of wood. I know because I can see where a rectifying area was made with the sealant compared to everything that sticks with floor. I have question is it the @Bona #Bona product. My first rodeo. Fixing will cost me an entire 675 sq new floor. It aches my heart. I don't have that kind of money and I wanted a nice outcome. If I had been informed more, I would have work harder to have paid more instead to spend so much more now fix in a few years after I save to do it. Why are workers not honest?!!!! Please inform the consumer the cost of cutting price. I have regrets that will cost me now to redo and seal my floors, and more, if I want to resume my useable sq ftg because you ate it away to close the gaps you butchered. Please do not do this to another customer again. Just be honest even if you don't get the job. I am so hurt.

They're out of business. Mr Jones needs to take down the website. Apparently, he did a great job…read more I stopped the location and an employee at the next door auto repair shop said that the repair store was out of business.

When my son came to dinner one day he chose to sit in my favorite chair which promptly shattered…read moreunder his weight into what looked like a thousand pieces. Although it was not a true antique, it did hold a deep sentimental value and was treasured for this. A friend referred me to Furniture Care and I took the salvaged pieces in hand to this wonderful and magical place. Mr. B never treated my chair as anything less than an heirloom. He painstakingly repaired the chair and the cane seating by hand and in a few days I had my favorite chair back. It may sound foolish to attach such emotion to an inanimate item but it was that chair that I sat in as I read bedtime stories to my children and it evoked strong feelings in me. Furniture Care truly gave my small piece "Back it's Dignity" Thank You GP. Mt Vernon/NY

They did a beautiful sandblasting and powder-coating job on my 100-year-old cast-iron radiators…read more The ancient peeling paint contained who-knows-what. They were slightly less expensive than others, but that's not why I picked them. Their reviews were excellent. They were nice and responded quickly. I highly recommend.

These guys are seriously awesome. They do terrific work. They have done a few Powdercoating jobs…read morefor me and the work has been flawless. I really appreciate their communication as well as they're reasonable prices. I have not found a better supplier for this kind of work, and for me it is worth the drive up from Brooklyn to the Bronx knowing that I can always rely on their services

Robert repaired a small antique table and restored a dining table base both reinforcing and…read morerefinishing it. Both were beautifully done. I gave him recently an antique cherry side table and a very fine, truly antique bergere frame to restore. High recommend.

From the owner: Step into a world of timeless elegance and expert restoration craftsmanship! Robert's Restoration…read moreGallery has been serving clients of Westchester, Connecticut, New York City, and Rockland for the past 40 years, providing any home or business restoration needed from furniture, to staircases, kitchen cabinets, and interior and exterior doors. At Robert's Restoration Gallery, we prioritize your unique needs and preferences. Our commitment to exceptional service and attention to detail sets us apart. Whether you require restoration, repairs, refinishing, or estate clean outs, we are here to exceed your expectations every step of the way. Explore our range of services to experience the difference, it is our privilege to provide you: Antiques Bought and Sold / Commercial and Residential Restoration / Dedicated Support / Estate Clean Out / Furniture Repair / Furniture Restoration / Interior and Exterior Doors Restoration / Kitchen Cabinets Restoration.

Don't Bother! I called this man to come and refinish my floors and he postponed 3 times on me…read more(that's 3 weeks of waiting). I should have known ahead of time because he postponed coming to my house to quote on the job. I even had to call him for a quote. To start he told me the job would only take a couple of days. After coming to my house again I was told it would take 3-4 days, okay no problem I must've misunderstood. When I spoke to him again (after he postponed the 2nd time) he told me the job would be a full week. Again not a problem, I wanted him to do a good job on my floors and we would arrange ourselves in the house to give him the time he needed. Honestly, I understand that he was probably busy and we were going on vacation so I thought I'd be nice to go along with his schedule. The night before he was supposed to show up I texted him to confirm and I got another excuse about how it would be better to start the following week. Again I accepted that he was busy and allowed him to postpone. Today he was supposed to show up at 7:30 and he blamed being late on the weather. He explained in his text message that told his men to show up at 9:30 but the roads were bad and he can come by at 10. Remember he was supposed to show up at 7:30 and he's giving me another excuse! At this time I told him to forget it I called someone else. I'm not sure what type of job he would have done but waiting 3 weeks for someone to come and do a job is too long. Plus I just don't trust someone who feels that wasting my time is okay. Remember I'm paying him and his quote wasn't cheap. If Donald told me that he had other jobs and he couldn't come until later in the month I would have gladly agreed to schedule when he was free. However he didn't do that and left me with no other choice than to find someone else.

I called a lot of places before deciding on Personal Touch because the owner was responsive and the…read moreprice reasonable. But when all was said and done, I had to give only three stars. After agreeing to the proposal, there was no further contact with the owner during the many weeks leading up to the job. Then an emergency caused him to put off the 4-day job from a Friday to a Saturday. He called again on Saturday and said he was sorry but he'd have to start on Monday. Problem was, I was leaving on vacation that day and had planned everything around being able to let the workers in, stick around to make sure all was well, and leave a key for a neighbor to let them in the remaining days. This plan went all to hell. My neighbor reported no activity during my week away, and when I got back they still had to come in two more times. They left splashes of varnish on a tile floor, and there are still lap marks and streaks from applying the varnish incorrectly. They even put down the wrong color in one spot and had to remove and reapply. I had used another refinisher in the past, but I felt they were rude and didn't respect me as a past customer, so I sought out Personal Touch. True, they were at least competent at the start, and the workers couldn't have been nicer. Except for those mistakes and snafus, the floors really do look great. The problem was the emergency that threw off the schedule, which caused them to rush. Still, if I need floor refinishing again, I will go back to the rude guys. At least their work was mistake-free and was completed in the agreed-upon time frame.

Correspondence was clear and fast and service was fantastic. George gave us good advice. Will use…read morethem again.

I had a difficult time finding a specialist to polish and seal our marble kitchen counter. I texted…read morewith Daniel (btw, I did not get a response initially going through the website) sent him pics of our kitchen, two gas fireplaces and powder room. He emailed the estimate and scheduled an appointment. The crew of 3 came on time (From Woodside Queens to Huntington) George, who was the chief was easy to deal with. They worked efficiently and neatly. The entire experience was smooth and as hoped for, no surprises.

Rarely one takes a chance on a company found online without referrals from trusted friends or…read morefamily. I went against my typical decision making process and picked not the cheapest or recommended by other people I know, but purely on professionalism as shown via Yelp reviews, speaking on the phone directly, and the quickness a quote was sent to us. I'm so glad we picked Allex to do our floors. They showed up on time, as promised, and finished quickly in 2 days. This was a daunting task. Furniture needed to be moved out, closets emptied, etc... and then we had to leave on vacation right after the job was done. Tight schedule. Allex came in with a team and delivered. My wife was very happy with their work, and she's the one who focuses on every little detail. This company deserves to be praised for their work ethics and impecable work.

Allex refinished our white oak floors to look even better than they did when we moved in! Fair…read morepricing and fantastic service that went above and beyond. I highly recommend.