On time and quick in the service required. Very personable. I would recommend easily.read more

If I could put half a star I would…read more Rich, the service technician (and owner's son) arrived on time, and that's about the only thing that went right. He was abrupt with me when I met him at my front door and while he was on his cell phone with his child and said to me, "Wait a minute," then continued his discussion with this child. There was no, "Hello sir, excuse me for a minute while I finish this call, thank you." It was as if I were knocking on his door and interrupting him during an important call. Then, and quite shockingly, then next words out of his mouth when he steps inside my house are "My wife just left me." As if I needed to hear about his personal life at the moment. Trying to be empathetic, I offered my condolences and then he goes on to say, without hesitation, "Oh, it's ok, she was doing all kinds of drugs anyway...." My jaw just about hit the floor. He then proceeded to find something on his cell phone to show me pertaining to his marital issues -- again, as if that's why I asked him over to my house. As he took notice of my annoyance, his demeanor with me changed and he demonstrated a hostile attitude towards me when I was asking him questions about my rodent issue. Finally, when we were in the basement and he identified an access hole where he believed the mouse or mice were entering into the walls of my house, he went towards the hole and within three seconds turned heel and began to walk out stating he would be writing up my invoice. Incredulously I looked at him and then at the access hole and wondered how he could have laid down poison that quickly and thoroughly. And for the grand total of $378 I felt there should have been a greater level of coverage around my house and in the basement. You've been warned....DO NOT USE THIS COMPANY!!!

We had carpenter bees which over the past few years several companies failed to resolve. Dave came,…read moreplanned a multi-step approach, and he and his techs stayed on top of it and brought it to a successful conclusion. Good value for money.

Inspection of a bird nest in our roof. Did a simple repair and was very happy for the help. Very…read morefriendly and easy to work with.

They came. They saw. They kicked ass...of the birds that nested in my apartments vents, that is…read more And they did it all humanely. Now we are bird free (they were flying through the house), and avian murder was not necessary. It wasn't cheap, but I would call them again for animal (especially bird) removal. ‍

We have had dead mice in our kitchen drawer since last week in traps they set. They were supposed…read moreto come remove them but never showed up. We gave them the benefit of the doubt and have contacted three different tech people, the main Critter Control number, the district manager, and three times the sales manager that had sold us the job. Nobody has replied to emails, texts, or phone calls. Just an update, the district manager did get back to us and came out, so judgement is reserved to see if the bad service was an anomoly.

I saw a mouse and had Prodigy come out and check the whole house. They plugged up every way they…read morecould possibly get in, left little black boxes all around the basement and behind appliances. Never saw another for two years. Had them come back and again never saw another for two years. I highly recommend them.

Called for a service to exterminate some pests. They came out within three days and did a great…read morejob. Highly recommend!!

My daughter was hearing some critters scurrying around in the ceiling of her upstairs rooms. She…read moresays it was mostly in the morning. I was trying to help her find an exterminator to help. I decided to look on Yelp, because they have helped me find contractors before. I chose Pest Medics because they responded within a hour. They also (responding through text) told me their range of pricing and could come out the next day. I'm assuming Javan is the owner of the company. Him and another worker came within their window of time. They were very cordial to us as they entered. They listened to my daughter explain the issues she was having. They walked through the house (inside and out) inspecting where the critters could be coming in and out of. They finally found one of the entry points near the roof. They explained about the one way gate like thing they put up to let (we think it was squirrels) out, but could not get back in. My daughter was impressed that there was not cruelty to the animals. She just wanted them out of her house. All in all, it took the a total of 45 minutes to complete the job. Not mentioning the price, they charged the top of the range they gave her. There was no paperwork to show what was done. Just a receipt for the job (on her phone) and a 30 day verbal guarantee for the work they had done. This is were the stars started coming off!! About a week had passed and my daughter was still hearing squirrels in the roof. She called Javan and company to come back out because the problem was still there. They made a appointment to come back two days later with a no show and no call. My daughter call them within a half hour left within that window of time they were suppose to have come out. Javan telling her he got tied up with another job and could they reschedule. He knew he was tied up before that phone call. It is to easy to text or call someone. That is so rude, to waste someone's time....looking for you to come. They did reschedule though. The same thing happened again, only this time he called her when there was only a half hour left with in his scheduled window, saying he needed to reschedule. At this point we felt he had her money, so she goes on the back burner. After a few harsh words, he followed up and showed up soon after. They reinspected her property, sealed in some additional entery points. Later, came back to get their cage and seal in the entry points in the roof. Seems like the problem is solved. I don't like giving bad reviews, but they wasted her time twice. They didn't do a bad job, just be warned if you decided to go with Pest Medics.

He accommodated me and my bedbugs are gone. He was sensitive to my needs. He also educated me on…read morehow to prevent future bedbugs.

Found Susan based on other reviews and booked her after discussing my needs. She was attentive and…read morecommunicative throughout the process, and her prices were reasonable. I was very happy with the service I received by her team.

Wasn't equipped for my particular job (exterior high ladder work) but returned my call promptly and…read morerecommended someone who could. Spoke with Susan herself and she was great.

So, I had a wasps nest on my porch. It was so scary, that I had to be strategic with stepping on…read morethe porch to go in the house and equally cautious leaving the house. Square One Pest Solutions responded immediately and were very pleasant and professional. After sending photos of the Waspicious Grand Hotel, I was given an estimate that was fair. The final cost was reasonable AND affordable. The day of the service, I received a courtesy text and they were on time. The service was a blessing, outstanding and I am very pleased. They are a Teaching Team so get ready to learn. There's something unique and very special about Square One Pest Solutions. To find out, hire them for your pest control needs. I know for a fact I will be using their services again.

They are prompt, fast, professional. They explain everything, from the pesticides to the billing…read more Definitely recommended.

I've been using their service for over a year and will be a client for as long as they are around…read more They are punctual, courteous and very respectful of our home. They always are mindful about any pets and give great instructions on how to handle them (even though we always have our dog in doggy daycare for pest control application days, just to be safe!) Overall Very responsive and had great communication throughout the whole process. I really appreciate all the options of application frequency with different costs and we get to chose what works best for us. We were really happy with the cost and value we get from it. As far as results, also can't say enough nice things. The little bugs that were bothering us are nowhere to be seen.

I have used City & Suburbs twice now over the last few years and cannot recommend them enough. Matt…read morerecently serviced my home and was thorough, knowledgeable, and so considerate of my situation. He was prompt in getting back to me and accommodating with my work schedule. His prices are more than reasonable given the invaluable service he performs. Top tier service!