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    Orkin Pest & Termite Control

    1.3 (4 reviews)
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    Destroy Pest Control

    Destroy Pest Control

    (37 reviews)

    Destroy Pest Control came out and took care of a Yellowjacket nest in…read moremy chimney. The technician methodically assessed the problem and approached the nest from inside and outside the house. The technician located the nest and used a pesticide to kill them. The technician also stated that I should watch to see if any yellowjackets attempted to come back and if they did, he would return at no charge.

    Service was untimely, unprofessional, and ultimately ineffective…read more I called Destroy for a mouse problem. They showed up a couple of hours after the estimated time window, citing a delay at a previous job. It happens, not a big deal. They came and sprayed around the outside, plugged some gaps, and set up 3 or 4 bait traps and some sticky traps. This took all of 20 minutes. They talked me into a one year service plan that costs $1484. (I immediately felt I had been strong armed by the technician). He had also said the only way we would resolve the mouse problem was to replace all of the insulation in a part of the house. The cost was $10,000+. I declined their upsell. (A second opinion advised this insulation was unnecessary). The service plan was to come back in a month to reassess the mouse situation and replace traps. We scheduled the next service with a window of 9 am - 12 pm. I stayed home from work to wait for them. After hearing nothing , I called at 11 am for a status. I was told they were running behind and could not be there until 1 pm. That didn't work for me so we rescheduled for the next day from 8am - 11am. I stressed that I was only available until 8:45. They reassured me that I would be the first appointment. (We live about 20 minutes from their office). The following day, we stayed home again. Heard nothing until 8:26 when the technician said they were running late and could be there after 9. Frustrated, we adjusted our schedule and waited. The technician showed up reeking of weed. It was apparent the technician had smoked very recently. Perhaps that was part of the reason for the delay. They did the service and left in about 20 minutes. The technician offered to take $50 off for our trouble. Strangely, he Venmo'ed us $25 from his personal account. I called later to express my concerns. I spoke directly to the owner, Thomas. He was professional and offered to personally come back and take a look at the mouse problem. He said he'd cancel our contract and prorate the money if we wished. I stressed I had a very short time window and had to leave the house by 8:45. He assured me multiple times that he'd be "in your driveway by 7:30". The next day, after hearing nothing, I called at 8:30. Thomas had forgotten our appointment. He said he could be there in 20 minutes. I reminded him how he quite literally guaranteed that he'd be in our driveway by 7:30. He eventually said "You're right, you got me". He agreed to refund us our money for the contract. To his credit, Thomas heard my complaint with professionalism and was apologetic. His offer to take care of the issue personally at no additional cost was appreciated. Had he followed through, we would have likely remained customers. I followed up 3 times over the next 3 weeks. Heard nothing until a month later. They refunded me $935, thereby charging me over $500 for two service appointments that took all of 20-30 minutes each. We still have mice. Edit: to suggest this is fabricated is ridiculous and dishonest. Everything is documented in emails.

    Bay City Pest Management

    Bay City Pest Management

    (23 reviews)

    Bay City Pest Management is a great company. Their personnel is top notch from the initial phone…read morecall to the technician that they send out. We have been using them for many years and when a recent problem came about with ants in various areas of our home as well as silverfish in my office, we knew we needed to have the house treated the silverfish treatment required the technician to go up in the attic crawl space and put a special treatment in that wood get rid of the silverfish and also require us to not be upstairs for 2 hours after the treatment took place. After he finished the treatments, he gave us a rundown of everything he did and told us to let him know if we had any other problems or concerns. Eli was our technician and I highly recommend him for any pest concerns you are having in your home. Highly recommend the company and they are a family-owned company which is my preferred.

    Five stars all around. Wonderful service, very knowledgeable people. So incredibly friendly and…read morehelpful. I thought my apartment had roaches because I saw a big bug on my wall when they informed me that it was a conifer beetle. I'm petrified of any kind of bug so I asked for someone to come out and make sure I didn't have roaches and to do a preventative general spray. They kept insisting that I didn't need it and didn't want me to pay for something I didn't need but I insisted just to be sure. They could've easily said okay to my request and taken my money but they checked with me multiple times to make sure I wanted this service even when it wasn't necessary. They genuinely care for their customers and I highly recommend them to anyone with pest control needs!

    Orkin Pest & Termite Control - pest_control - Updated May 2026

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