I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I found them when I did a search here on Yelp for my organization located in Baltimore. I received…read morea quick response through text in which I was asked for the address and some other contact information. Again, very fast response to say they would be at my place of business between 8 and 9 am this morning. I came in early to meet them. At 8:54 I received an email and text saying they don't service Baltimore. A complete waist of my time. I cannot comment on the actual service they provide but I would not recommend them based on this experience.

My experience with orkin has been absolutely HORRIBLE. I pay monthly, like every single month, and…read moreI haven't received service in my last 4 times. Something always comes u. And all they say is sorry. literally do NOTHING to fix the issue. And my pest problem is nowhere near resolved. I don't recommend ANYONE to use orkin. it's a waste of mone.

Do not use this company. They say one thing about their contract on the phone and change when you…read moremeet. They try to get you to lock in. I told the guy that's not what I was told and there's the door. They did this I found out to my elder neighbor and told him he had to lock in. Beware!!!!

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

Had a big wasp nest that I needed taken care of. They went…read moreabove and beyond of the service I needed. Very professional and will hire again of my pest needs.

I contacted Defend Pest Control based on the reviews here and thought I'd add my own, specifically…read morereflecting on his integrity in this situation. I live in an old historical part of Baltimore and came home to the lovely surprise of a thick swarm of flying ant-like insects all over the property. They were congregating around the old wood piles, so I was certain they were eating it and called up in a panic. (I had never dealt with a pest issue before and I was terrified at the thought of something possibly eating my recent purchase). So I called and he asked me to text him a few pictures. Turns out it was just citronella ants. (Generally harmless and definitely don't eat wood.) He could have easily taken me for a ride in my naivety, but he didn't. I'll take expertise, honesty, and integrity in a heartbeat. I'll also have him first in my recommendation list for others or in case I have an actual problem in the future.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

Seth is knowledgeable, professional, A+. Problem was gone the next day. Glad to have him in our…read morecorner.

Seth was excellent! He's a great addition to the Pest Czar team. He did a very thorough check of…read moreall bait traps, even finding one that we had forgotten about. He helped identify possible entry points for mice on the exterior wall and plugged them. Seth is knowledgeable, professional, and friendly. Highest recommendation!!

Orrin is the absolute worst company. I discontinued my service in August when I scheduled service…read moreappointment and no one showed up. I spoke to my technician's supervisor and learned that Karen had not been doing her job at all. She was supposed to be spraying indoors and outdoors each time she came. She only sprayed once in a year. I discontinued my service immediately as it was worthless. Today, five months later, Karen calls to tell me my credit card has been declined!!! How dare they think I should pay them when I clearly discontinued service in July!! I tried to call back to speak to a supervisor, but of course, no answer or answering machine. This company is a fraud, stay away from them.

Waste of money! Been trying to cancel for months and they keep charging me. DO NOT trust this…read morecompany!!!

We called Keith on a Saturday Evening and Keith responded within 20 minutes and also arrived…read morepromptly. We had a black snake in our house and Kieth located the snake within a few minutes of arriving to our house. Keith is an honest and friendly.

From the owner: You shouldn't have to share your home with local wildlife that have found their way onto your…read moreproperty. Instead, remove the problem by hiring Schmelzer Family Wildlife LLC. Our family-owned wildlife control company serves clients in the Baltimore, MD area who are dealing with pest issues. You'll feel comfortable on your property again once we've banished the snakes, rodents, bats or other wildlife invaders and sent them back to their natural habitat. Call 410-913-7123 now to get effective pest control services.

Bay City Pest Management is a great company. Their personnel is top notch from the initial phone…read morecall to the technician that they send out. We have been using them for many years and when a recent problem came about with ants in various areas of our home as well as silverfish in my office, we knew we needed to have the house treated the silverfish treatment required the technician to go up in the attic crawl space and put a special treatment in that wood get rid of the silverfish and also require us to not be upstairs for 2 hours after the treatment took place. After he finished the treatments, he gave us a rundown of everything he did and told us to let him know if we had any other problems or concerns. Eli was our technician and I highly recommend him for any pest concerns you are having in your home. Highly recommend the company and they are a family-owned company which is my preferred.

Five stars all around. Wonderful service, very knowledgeable people. So incredibly friendly and…read morehelpful. I thought my apartment had roaches because I saw a big bug on my wall when they informed me that it was a conifer beetle. I'm petrified of any kind of bug so I asked for someone to come out and make sure I didn't have roaches and to do a preventative general spray. They kept insisting that I didn't need it and didn't want me to pay for something I didn't need but I insisted just to be sure. They could've easily said okay to my request and taken my money but they checked with me multiple times to make sure I wanted this service even when it wasn't necessary. They genuinely care for their customers and I highly recommend them to anyone with pest control needs!

Sean was thorough and informative. I'm confident my mouse problem will be solved. The one thing I…read moreget nervous about is that Pest professionals, including Sean, seem to be less cautious with the poisons than I would be, letting bits of crumbs or dust go here and there. Though he did check with me about all the different locations he would leave bait. Having small children, I found myself revisiting all the spots we went and wiping the floor where I thought there was any residue. I acknowledge this is partially my own particular thing, but may be useful for readers to note.

Very personable and thorough and prompt. Highly recommend. Sean came within an hour of my call, and…read moreon the early side of what he had promised.

My primary technician Derek is always wonderful to help with and through in his explanation of…read moreservice. I love that I can call them anytime there's an issue.

A manager from American Pest came out today and addressed the carpenter bee infestation. She…read moreopened the window and reached out to spray the bottom of the frame. It should not have been this difficult, but I am glad it has been resolved.