We had a great experience with this pest control company. The staff was friendly, professional, and…read moreprovided excellent customer service from start to finish. We called about an ant problem, and they were able to schedule an appointment for the following week. The technician thoroughly treated both the exterior and interior of our home, and the entire service was completed in about an hour. They also took care of another pest issue we had inside the house and answered all of our questions. Overall, it was a smooth and hassle-free experience. I would definitely recommend them to anyone looking for reliable and effective pest control services.

I had a bee/wasp problem that I needed taken care of asap & keen control was quick to respond to me…read more& quote me. It has not even been 24 hours but my issue has already been solved by them. I truly appreciated their work & would recommend to others!

Found this company on Yelp, they had some good reviews. I gave them a call and quickly set up an…read moreappointment for a home assessment of termites. Wonderful and kind man named Ray came out early to do the assessment broke everything down for me; no pressure and said if I was interested to call the office. I called the office told them I was interested in the treatment and gave 20% deposit to schedule a date. On the day of the actual treatment for termites had two wonderful young men come out to our home, explained everything and we're extremely professional and even covered some of our items in the attic to protect them. They got everything done in a matter of 1-2 hours and off they went. A few weeks later, I spotted some termite droppings. Gave them a call and someone came back out and treated it. No attitude, no fuss and very polite and professional. They said if we have any problems, we have a three-year warranty. Thank you. I will definitely use them again in the future.

My parents have been using Active Pest Control for the family homes for years. While they were out,…read moretoday was my first time meeting Alonso, and I just had to leave a review. Alonso was absolutely outstanding. He was friendly, personable, professional, and incredibly thorough. He didn't rush through the service--he carefully inspected and treated the entire property, answered my questions, and made me feel like my home actually mattered to him. It's rare these days to find someone who takes that much pride in their work while also making the customer feel genuinely valued. Alonso's kindness really stood out, as well as his positive, "aim to please" attitude. By the time he was finished, it honestly felt less like a service appointment and more like a helpful friend had stopped by to make sure everything was taken care of. This handsome man is destined for greatness, no doubt! Active Pest Control is fortunate to have Alonso representing the company. If you happen to get him as your technician, consider yourself lucky. Thanks again, Alonso, for the exceptional service. I hope our paths cross again at my next service appointment!

I'm so happy with Dewey pest control services!…read more Eric was my technician and he made me feel comfortable with him being in my home. He's very fast and thorough on the process, what to expect, and wait time. He DEFINITELY helped control my pests...I can now cook in peace. Excellent customer service! Thank you Eric!

Here's a softer version of your review incorporating the new details:…read more I've generally had good experiences with Dewey Pest Control in the past, so I was really surprised by how things went this time. I had a mouse issue in my kitchen, and when Dewey came out before for squirrel issues in the attic, it was never a problem for them to access my apartment when I wasn't home. I would leave a key or arrange for someone to let them in, and it was always handled smoothly. Today, however, things were very different. I had to take my dog to the vet unexpectedly, so I called Dewey to ask if I could leave the door open for them. The first person I spoke to quickly said, "Yes, of course, no problem," which was a relief given the situation. But later, I got a message saying they had missed me, which caught me off guard. When I called back to clarify, I was put on hold, hung up on, and then had to speak with a different representative, who told me I had to be present--something that had never been an issue before. It was frustrating, especially since I was dealing with my sick dog and feeling exhausted. On top of that, I've already had ongoing issues with my property management, who should have addressed this mouse problem months ago when I first reported it. After escalating to a manager, they finally agreed to service the apartment without me there, but it took more back-and-forth than expected. Overall, I just wish the communication had been clearer from the start, as this added stress could have been avoided, I have neighbors that have keys or could have opened the door but in my jumbled state of mind I didn't think about it.

I was having ant issues inside and outside of my house. I called around and found AABC, and they…read morewere able to come out the next day. They called to update me and let me know when the guy would be showing up. Joe came out and sprayed around my house and under the house (bless his heart); it was a hot day. Very professional. Great pricing, and their warranty is 30 days. I will recommend this company to my friends and family.

This is my go-to choice for pest control…read more I first contacted this company four years ago when we moved into our home and noticed issues with black widow spiders and water bugs. After my initial call, I knew I had made the right choice. The agent who answered my call was very helpful, friendly, understanding, and professional. I scheduled an appointment, and after one treatment, all bug problems were gone. Fast forward to a week ago. I saw a single water bug run across my front lawn while watering. Fearing these pests had returned and taken over the bottom of my home, I called this company again. The agent I spoke with was very friendly and professional, just like the first time I called four years ago. I arranged an inspection at a time that fit my schedule, which I really appreciated, unlike other companies that just tell you when they're available. On the day of my appointment, Joe came out and did a full inspection. Joe told me he found moisture in two areas under my home (I will contact a plumber soon), but the good news is that he didn't see any live water bugs--only a few dead ones. Joe was very friendly and polite, taking time to explain several options his company offers to prevent bugs from coming back. I will be using this company in the upcoming weeks for prevention. Joe also said there would be no charge for his visit--thank you! From start to finish, the customer service from this company on two separate occasions has been outstanding, and I truly appreciate it. The company and its staff are honest, trustworthy, hardworking, and experts at their craft. Thank you for resolving my concerns positively.

I have had an on going issue with rodents getting into my attic/ storage space, and it was filled…read morewith droppings. Chuy- one of their exterminators- came over today and went absolutely above and beyond with his service. He helped me to remove everything, throughly sanitize the space and took time carefully patching the entry points- with the kindest demeanor the entire experience. After all this I needed help putting my belongings back, but we needed to wait for the sanitation chemicals to dry before doing so. As he didn't have time to wait, he actually came back at the end of his shift to help me put everything back! Truly out of his way. Thank you Chuy and Gladiator!

I decided to work with this company to address the pest issues I've been facing with my property…read more After two days of negotiations regarding pricing and outlining the specific solutions they would provide, we decided to go ahead and schedule an appointment but then after all they come to tell me that my property is out of range for them and they can't come, Although I provided all my information to them from the beginning. To me, that's a lack of professionalism and disregarding clients' time.

I had pest control service done in my apartment while I was away on a trip, and I'm happy to say…read moretheir treatment worked wonders. Before the service, I was dealing with a pretty bad bug problem, so I wasn't expecting overnight perfection. About a week after the treatment, I noticed one or two bugs, but they were barely moving and clearly affected by the service. Considering how severe the issue was beforehand, that was a huge improvement. At that point, a simple safe indoor bug spray was enough for extra peace of mind. Overall, my home has felt much cleaner, more comfortable, and pest-free thanks to Pest Solutions Termite & Pest Control. I really appreciate their work and would definitely recommend them

Great customer service. Very professional and knowledgeable. On time and very thorough.read more

We initially had a few issues come up with the treatment, but once we were connected with Bryana,…read moreeverything was smooth sailing. She is extremely responsive and helpful. Would highly recommend.

Sergio is on top of fixing the ant situation we had in our house. Personable, professional and…read morefriendly. (My wife likes him as well) So far, so good! I got the quarterly service to make sure.

When I moved into my new home, I found the outside of the house was littered with all sorts of…read morespiders, including brown widows. I also noticed there were a lot of droppings, which turned out to be rat feces. After contacting multiple pest control vendors in order to take care of the pest infestations, I found Pasadena Pest Control to be the most transparent in pricing, as well as one of the most detailed on what exactly each type of service would consist of. Looking at their website, I had a feeling this company would probably provide excellent services, as it is well laid out and full of information. It includes general information on pests and of course the services they provide to combat them. I opted for their insect service, as well as their rodent service. Karrie did and has been doing a great job communicating with me and scheduling my services. Erik who's been the one conducting the pest control service itself, has been great and has been doing an awesome job. For the rodent service(s), he pointed to and showed me vulnerable spots around my home (including going on the roof) that could lead to a rodent intrusion. After his inspection, he provided a comprehensive and detailed report on what would need to be done to eliminate the infestation. As for the insect service, he also didn't mind answering many of my questions on what I can do myself to help prevent or at least mitigate future infestations. After a few weeks, I've noticed much less rat droppings. One spot that had the biggest rat feces has none after his service. I also haven't seen a brown widow since he sprayed the exterior of my home. And finally, every crawling insect I've seen inside my home since the spraying has been found dead, which means the spray is working. I highly recommend Pasadena Pest Control if you're looking for a pest control service. Thank you Pasadena Pest!

1 Star I had a very…read moredisappointing experience with this company. I was charged without being clearly informed of the cost or authorizing the charge beforehand. Good businesses communicate pricing upfront and obtain customer approval before billing. After disputing the charge, I was threatened with having the account reported to collections and negatively affecting my credit. I also had concerns about whether the service was actually performed as claimed. Because of these concerns, I filed a complaint and requested documentation showing the work that was completed. I believe customers deserve transparency, clear communication, and proof of services before being billed. Based on my experience, I would not recommend this company.

The service was really hit or miss. The first time I used them, (which I paid a lot) I had a…read morewarranty and someone was able to come and check periodically but nobody ever did. I understand staff changes but I didn't have time or energy to micromanage that process and as a result I had to pay more to use them due to rats returning, it didn't seem to have fixed the problem since I'm having an issue again. The second time I used them, they were more diligent with the scheduling but I still had to remind them at least once to refill the bait boxes or check on them. I will not be using them again.

I have been using Team Champion for years for termite control & I have no plan on stopping . So…read morewhen I seen that I signs of a mouse in the house, I immediately called them. The customer service was amazing, They came right out , literally the next day to inspect & I WAS VERY PLEASED .. I got quoted for the service that was needed , agreed and the guy was able to come the very next day to service me . THE SERVICE: Basically patching up entry ways and setting traps in the attic & garage . THE PRICE: $1800 I know that was ALOT . And once i seen the process i felt played . The guy who came out used Gaps & cracks to seal cracks. YES THE $5 can that was at home depot . The patch work and the service was definitely not worth the price. I was disappointed in the fact that I had to request something more on the lines of cement. For $1800.. top of line the products and procedures should be in place. The ONLY PRO: is the one year warranty. MY ADVICE: call any pest control company , get the free estimate, have a handy man patch you up. & If you're not brave enough, MAYBE call them to set up the traps and poison . MAYBE ... Im sticking beside them for termite control . But this was a veeeery expensive lesson that i hope nobody else has to learn. The ONLY reason this particular service got any stars is because the customer service really is good!

This review is long overdue! My old house used to have cobwebs and spiderwebs all over. I'd find…read morespiders and other insects inside the house all the time. I don't know why, I just lived with that!!! I'm so glad I decided to finally do something about it, and I'm so glad I found the Bug Boss!!!! What a difference he has made in my quality of life!!! It is so nice to look up and see no cobwebs. It's so nice to not constantly be surprised by bugs inside the house. Diego is very responsive, flexible, responsible, and nice!! Thank you, Diego, for taking care of my old house! So happy I found you!

Diego is very consistent and knowledgeable in what he does. Good communication. He contacts me…read moreevery time before he comes to the house. When I first bought the house, it was covered in spider webs. Now it is all clear!