We travel full-time so we've seen dentist all over the place and Dr. Matt is hands down the best…read morepediatric dentist I've met. He was so incredibly patient with my very active 6 year old. We have a number of areas of concern and he took the time to explain everything very thoroughly and come up with a custom plan for treatment. Not only did he really set the bar high but his entire staff reflects the same generous attitude with the children they serve. Highly recommend visiting them for your dental needs.

Our family has been coming here for the past 10 years and they have been so great. The office…read morestaff, dental hygienist, dental assistants, and the dentist have all been awesome. I would definitely recommend coming here for your children.

Dr Dunne and his amazing assistant were able to get my almost 7 year old to take xrays! MULTIPLE…read moreXrays! She was adamant she would not participate at first but once the doctor came in she warmed right up to him and soon we were getting xrays, it was amazing. Highly recommend!

My son loves it here and so do we! Everyone is so great and friendly! We've been coming here since…read moremy son's first dentist appointment when he was around 1-2, he is now 6. Dr. Dunne habla Español también! Nos encanta aquí! I recommend Dr. Dennis Dunne and his wonderful team! Se los recomiendo.

It's been twice that I got unexpected bills…read more Basically the clinic does all the treatments they want and doesn't care what your insurance covers. After the check-up, they just bill you everything. Of course, they do ask you if you want the treatment or not. However, it's the PATIENT'S responsibility to know which benefit cover every year, every six months or no cover. If you don't know your insurance coverage, but you choose to do it. It's YOUR responsibility. They will not tell you this insurance covers or not because they don't look up ahead of time until they are doing their billing. They only care if they get paid. Same thing for returning. They don't care if you have previous records or not, and they don't want it. So, they can charge you if the insurance doesn't cover. Based on the billing lady said, "It's YOUR RESPONSIBILITY to know your coverage and which date what benefit you have used." The billing lady also said, "If you have any problem to pay in full, the doctors are very nice. They allow to make monthly payments." even though I could avoid those charges. By the way, the billing statement only shows the ending balance and doesn't have the detailed billing if the records of billing and the insurance payments are in different months. I guess I just had been so lucky that I didn't need to watch my insurance coverage so closely until now. Even though the doctors and hygienists are nice, they don't know why they cannot keep the patients because this kind of things the billing lady won't tell any one in the clinic. Or, that's the way they run the clinic. I just don't know.

I recently pulled my three children from this pediatric dental clinic. To avoid writing a novel…read moreI'll be brief . The hygienist was ironically unhygienic . We spent more time waiting in the room than we spent with the hygienist or dentist. The hygienist didn't even attempt to clean or offer fluoride to our youngest. Just gave us a goody bag and sent us on our way. I would give zero stars if allowed.

Dr. Erin is simply amazing with kids. We've been going to her for at least 6yrs. Thought we would…read morebe there until my kids aged out. But, they're both in middle school and it's harder for them to miss school so we went back to their previous dentist.

Treehouse Kids Dentist, Dr. Estep and her staff are truly heaven sent! From the time you walk in…read morethe door to the moment you leave, you receive genuine, top-notch care. My six-year-old son was counting down the days until he could go see Dr. Estep this past week. (And he knew he was going in for a root canal and tooth extraction, mind you!). He was treated so well, it put him at ease, which of course put me at ease! The staff was gentle, informative, quick yet thorough and most importantly had that special touch that you need to have when working with kiddos. You can tell they love their patients. Can't say enough about how grateful we are for Dr. Estep and her staff! HIGHLY recommend!! If I could give 10 stars I would!!

TERRIBLE CUSTOMER SERVICE My daughter had an appointment…read moretoday. They canceled because a dentist called in sick. They want to reschedule in 3MONTHS. HORRIBLE SERVICE

I scheduled my appointments weeks ago for both my kids who have separate insurances. I gave the…read moreinfo for both of them at the time of booking and then offered to pay cash since they could not reconcile one of the carriers with their system. They told me this was in violation of their contract and they could not see him (4 days before the appointment). They offered that I could change his entire insurance carrier....something I have not the time nor inclination or even possibility to do. I cancelled the appointments with both kids. They wasted my time and now I have to wait again for new appointments when my kid has a dental issue. I called Oregon Kids Pediatric Dentistry and they gave me specific instructions on how to change JUST the dental piece of the insurance, and made sure I understood completely both the why and the how and got my kids scheduled. I recommend you use them instead.

Our experiences at McKenzie River Dental with Doctor Welch and her team have been exceptional. She…read moreleads her team with confidence and care, which in turn, leads to exceptional patient care. They take the time to educate, so that you can make informed decisions about your dental needs and care and our family truly appreciates this. The warm and welcoming atmosphere at McKenzie River Dental sets patients at ease, which is particularly nice for children as they experience their dental visits. Cinda has been our hygienist for may years. Her kindness, knowledge and thoroughness set the bar to which others aspire. I recommend McKenzie River Dental to all my friends, family, and clients. They are simply THE BEST!

Location, appointment scheduling, atmosphere were all great. Waited over 20 minutes. Amber…read more(hygienist) was great. Dr Welch, lacking in professional manner, interest in patient, with more attention to income than care. Directed unnecessary treatment above contracted insurance prices. I requested insurance give predetermination. Dental office charges: $1,080 charge, $540 would be my part. Insurance determines: $194 charge, $97 my part. Beware!

A very good dental experience. Good communication, excellent care, from cavities to crowns to…read morebridges. Nice staff, very up to date equipment and patient-centered everything. Highly recommended.

They dentist work itself was the very best! We are just highly disappointed in how they delt with…read morethe insurance company and following up with us on what was not covered. We requested they ask the insurance for a peer review to get it covered. I followed up several times and they would tell me they were working on it. Then I got a small claims notice they were suing for the amount due. All they had to do was follow up with us and we would of paid the balance.

For most of us, first impressions are important and can be indicative of the experience to follow…read more My initial phone conversation with Raegan was professional, attentive and caring. She took time to sincerely listen to my concerns and needs, and to get me scheduled for my particular situation. Britni was helpful during the medical info gather stage prior to my consultation. My in-person experience was just as professional and caring, consistent with my phone and email interaction. Dr Jeff proved to be a clear thinking pragmatist, presenting possible solutions, from best case to full restoration, in a clearly explained manner. He took time to fully evaluate my particular situation as well as listen to my thoughts and concerns, which I appreciate very much. Upon leaving their office, I had a treatment plan outline and maximum costs which may be forthcoming. So far, so good. The next review will be after the actual work is done, which is why we're here in the first place. If first impressions hold true, then my next experience should be a positive result. You have my full confidence, Dr Jeff. No pressure here.

Fantastic cleaning! Hygienist was super kind, and efficient. Office is spotless and receptionist…read morekind and welcoming! I had a great experience and booked my next visit in 6 months. Outstanding team!

If you call for an emergency appointment, make absolutely sure you are being scheduled to see a…read moredoctor at a specific time and not just placed on a wait list. Otherwise, you could waste months thinking you have an appointment when you don't. I'm extremely disappointed with my recent experience at this office. I scheduled what I was told would be an emergency appointment back on June 9, 2025, for August 27, 2025 -- I waited 11 weeks and 4 days thinking I had a confirmed time to be seen for an urgent dental issue. When I showed up and waited nearly an hour, I finally asked the front desk about the delay. That's when I was informed -- for the first time -- that this wasn't actually an appointment, but a "waiting to be seen" situation. This was never communicated to me during scheduling or check-in. To make matters worse, I was told that real emergency appointments are now being booked into January 2027. How is that acceptable for urgent care? This kind of miscommunication and lack of transparency is completely unacceptable, especially when it comes to people dealing with dental pain or urgent needs.

They treated my wife terribly. Need more training and professionalism . Very rude and inconsiderate.read more