I genuinely cannot say enough good things about Dr. Jill…read more I had a dental emergency late at night after an accident knocked one of my front teeth significantly out of place. I was scared, in pain, and had absolutely no idea what to do. I left a message through their emergency line, and Dr. Jill personally returned my call within minutes. She immediately jumped into action and went incredibly far above and beyond for me. She calmly walked me through what to do step by step (over the phone), stayed with me while I got my tooth back into position, checked in repeatedly about my pain and bleeding, reviewed my medications with me, answered every question I had, explained exactly what symptoms would mean I needed to go to the ER, and made sure I understood what follow-up care I would need. What struck me most was how incredibly kind she was. I was panicked when this happened, and she never once made me feel rushed, embarrassed, dramatic, or like I was inconveniencing her. She was patient, reassuring, knowledgeable, and genuinely cared about making sure I was okay. By the end of the call, my tooth was back where it belonged, my pain had significantly improved, and I had gone from being terrified to feeling like I understood what had happened and what I needed to do next. What makes this even more meaningful to me is that I wasn't even an established patient of Dr. Jill's or the dental office's. It was late at night, she had never met me, and she simply heard that someone was frightened and needed help and did everything she could to help me. That kind of humanity is rare, and I will not forget it. If this is how she treats someone she had never even met before, I can only imagine how well she takes care of her patients. Thank you, Dr. Jill. Truly. You were an absolute angel to me tonight.

Kind, compassionate & thorough…read more Dr Megan & assistant Ellie & hygenist Lauren are all excellent.

We love Dr. Ward and his team! They are endlessly patient and kind with our son, and it has been…read moreincredible to see the progression in my son's mouth. Palate expansion and braces have helped reduce mouth breathing and oral sensitivity, and correct misalignment. My son initially had a severe gag reflex, and they were compassionate and creative in their responsiveness and ability to find ways to continue providing care. Every step of the experience there has been positive! The front desk staff is warm, welcoming, and so accommodating, and the waiting room is comfortable and has toys and books to entertain my other kids. The assistants are friendly, knowledgeable, and somehow create a pleasant and relaxed atmosphere even when every chair in the office is filled and i know they've been booked solid all day, we're running late, my 4 year old is dysregulated, and my 10 year old is gagging and throwing up on them. That last part only happened once and then they skillfully pivoted and have provided alternate options for impressions, etc., since then. Dr. Ward takes the time to listen not just to me, but to my son, and to work together on treatment planning. It is clear that he is a parent in the way that he is unphased by developmentally appropriate behavior that some adults find difficult - hyper kids, unresponsive shy kids, super sensitive kids, etc. He takes everything in stride and seems to really care that each patient is comfortable and has the best outcome. He's also been conservative in his approach, not over treating and waiting for necessary development to occur before each next step of treatment. My son has been really motivated to earn coins, and stayed committed to his oral hygiene as a result, despite tooth brushing having been a struggle for him previously. We are so grateful to all the providers and staff at Ward Family Orthodontics!

I brought my kids here for their orthodontic needs because I also came here when I was in high…read moreschool, so where between 2001 and 2003 and had such an incredible experience. They seemed to have only gotten better, their service is amazing, and value is top notch. They're also such an incredible friendly staff and it feels like a family type situation when you come in, not very clinic like. I highly recommend!

We've had nothing but good experiences with this practice. And my daughter loves the gifts given to…read moreher at the end of her visit. Has truly made her enjoy getting her teeth cleaned.

I'm a dental hygienist with 3 boys. I love this office. My kids are all different and they know how…read moreto get all of them to feel comfortable and get the best out of them!

We went to Dr. Grieve's office while we were on vacation in Eugene when my son experienced an…read moreemergency with his braces. The wire on his braces had come loose and lodged itself in my son's cheek. We were able to contact Dr. Grieve's office and they stepped in to help my son. The kindness and compassion we experienced at this office was outstanding. Massive thank you to Dr. Grieve's office and staff for taking such excellent care of a scared visitor! I can only imagine how wonderfully they treat their own patients!!

Such a high level of care.! From the friendly staff, each and every time I've been in the office…read moretheir bedside etiquette is professional and personal. Very happy with the outcome and I even had to return for a small intervention post procedure and was taken care of without any additional charge. That never happens. Seven Stars!

Great care, excellent service and very professional and competent staff! I would highly recommend…read moreDr. Matlock and staff! Teeth cleaning with Kayla is excellent and, as always, Dr. Matlock's assessment and advice is thorough, reasonable and cost effective. Any work performed by Dr. Matlock has been pain free and quality.

I had my teeth cleaned yesterday for the first time since covid. I have avoided coming to any…read moredentist because of a low pain threshold and severe anxiety. Reviews on Yelp described the staff here as kind, careful and professional and I completely agree. I have several upcoming appointments scheduled and am confident of receiving similar treatment. So glad to have found this dental office!

I am very impressed with Gentle Dental at 440 Coburg Rd in Eugene, OR…read moreThe receptionist & x-ray employee were very professional & friendly. Dr. Ellis was excellent - very friendly, caring, & did a great exam - will most definitely will make this office my dental home.

Writing this review makes me sad because I have been a patient at Gentle Dental for nearly 15…read moreyears. Last year I went in for an exam but it had been a few years since my previous cleaning and my teeth were in rough shape. The dentist wanted to remove 7 of my teeth! I was shocked and declined the removal. Instead I sought out other alternatives. I had each quadrant of my mouth "scaled" - a deep cleaning procedure that I've had done before. Then I got a water pic and started to up my daily maintenance. When I went back for my 6 month exam this year I received high praise on how good my teeth were and nobody said a thing about those 7 teeth still needing to be removed. Thanks to MYSELF I managed to save and retain all of my teeth! Then, just recently I started experiencing some pain in my gums. It felt like one of my wisdom teeth was trying to grow sideways out of my gums. After a week it hadn't really gotten better so I scheduled a short appointment just to have it checked out. The hygienist took an x-ray and then the dentist came in. He took a quick look and told me that it's not infected, just a small cut in my gums most likely from eating something sharp. He said it's healing fine and I don't need antibiotics. He then shocked me when he said "I recommend removing the wisdom tooth." Then the next thing I knew he was numbing my gums and preparing a shot. That's when I freaked out!!! I was on my lunch break and told him I needed to get back to work. The hygienist said "oh that's fine, you can go back to work." These people clearly do not get to know their patients. First of all, I immediately started to sweat and shake and panic and felt light-headed. I had so many questions, and even if I did decide to have my tooth removed I would need anxiety medication beforehand, someone to accompany me AND to drive me home afterwards, pre-purchased foods at home to eat while my gums healed, and definitely time off from work! I'm also a smoker, so knowing that I wouldn't be able to smoke after having a tooth removed I would need to mentally prepare and plan ahead for that. These people are so quick to jump to "we need to remove your teeth!" Beware! They didn't give me any time to think, just react, and my reaction was to leave. Perhaps if they had sat down calmly and gave me some information to help me understand WHY they thought the tooth should come out then I could at least understand my options, but I was aghast when they didn't even give me any post-surgery instructions beforehand, what to expect, etc. They didn't even give me any time to register what was about to happen. If you have dental anxiety like I do I DO NOT recommend this place. I DO however recommend taking their advice with a grain of salt, stand up for yourself and don't let them pressure you into unnecessary tooth extractions!

Our experiences at McKenzie River Dental with Doctor Welch and her team have been exceptional. She…read moreleads her team with confidence and care, which in turn, leads to exceptional patient care. They take the time to educate, so that you can make informed decisions about your dental needs and care and our family truly appreciates this. The warm and welcoming atmosphere at McKenzie River Dental sets patients at ease, which is particularly nice for children as they experience their dental visits. Cinda has been our hygienist for may years. Her kindness, knowledge and thoroughness set the bar to which others aspire. I recommend McKenzie River Dental to all my friends, family, and clients. They are simply THE BEST!

Location, appointment scheduling, atmosphere were all great. Waited over 20 minutes. Amber…read more(hygienist) was great. Dr Welch, lacking in professional manner, interest in patient, with more attention to income than care. Directed unnecessary treatment above contracted insurance prices. I requested insurance give predetermination. Dental office charges: $1,080 charge, $540 would be my part. Insurance determines: $194 charge, $97 my part. Beware!

Dr. Erin is simply amazing with kids. We've been going to her for at least 6yrs. Thought we would…read morebe there until my kids aged out. But, they're both in middle school and it's harder for them to miss school so we went back to their previous dentist.

Treehouse Kids Dentist, Dr. Estep and her staff are truly heaven sent! From the time you walk in…read morethe door to the moment you leave, you receive genuine, top-notch care. My six-year-old son was counting down the days until he could go see Dr. Estep this past week. (And he knew he was going in for a root canal and tooth extraction, mind you!). He was treated so well, it put him at ease, which of course put me at ease! The staff was gentle, informative, quick yet thorough and most importantly had that special touch that you need to have when working with kiddos. You can tell they love their patients. Can't say enough about how grateful we are for Dr. Estep and her staff! HIGHLY recommend!! If I could give 10 stars I would!!