Love the studio, all of the coaches, and the front desk team. Everyone is friendly and helpful. I had a charge issue when they first opened, and Zach had it corrected before I even left the building. I'm a LONG time cardio hater, but have had to incorporate recently. The workouts leave me feeling amazing and they're fun even when they're hard. Big ups to Kayla, Nik, T and Andrew for their rock playlist game, and Alyssa for the throwbacks! Very happy to be a part of the family. read more

Happy to be back at OTF after working out at home throughout the pandemic. Wonderful coaches and staff that keep you motivated and held accountable. Right now the transformation challenge is taking place. I'm super psyched to see my progress over the next 8 weeks! read more

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Going to OTF Patchogue is one of the highlights of my day. The vibe there is so welcoming, no matter your skill level. The coaches are awesome - they keep me pumped and hold me accountable for improving every day. Every class feels like a challenge to be better. Also love how the app tracks all my workouts and progress. Best place to workout! read more

I've visited this studio about 10 times in the past year. First thing, I absolutely love OTF workouts!! At OTF Patchogue, it seemed like front staff doesn't go above and beyond for their members. The coaches are good, but all 4 coaches I've taken play their music SUPER loud in class. When I asked for earplugs, the front desk said they didn't have any. This could be considered an OSHA violation. Next time I attended, I brought my own earplugs. Now safety is really key during this time of life. When I was last in this studio in October, they allowed more members than my home studio. At OTF Patchogue, there is one open empty treadmill between each member and same goes for the tower and weight floor. In my class there was sharing of equipment (the rower). In comparison, my home studio has two empty treadmills between each member and we never shared any equipment during a class. Each station is for one member for the entire class. I would suggest this studio adopts this policy! I love OTF's workout but the policies at every studio are really strict. You have to cancel 8 hours ahead of time or you have to pay a fee or lose a class depending on your membership level. Give the workout a try, I've been a member for over a year and love them. I've just experienced better studios than this one read more

I have been going to the gym for god knows how many years and never took any fitness class, HIIT Class, instructional classes in my life. When this location opened, my friend had recommended taking a class at Orange Theory. I must say, I don't think I could ever go to the gym on my own ever again. The coaches (Alyssa, Terence, Anthony, Trevor) and front desk (Natalie, Sam, Eddy, Caroline, anLexi) staff are amazing, always welcoming and friendly. If you are location to push yourself and get the workout of your life, then I highly recommend taking an OTF class!!! read more

I just got robbed $139. I signed up my fiance over a month ago, and she decided it wasn't the right fit, so she called over a month ago to cancel her membership. She thought she did, and after this call, she did not attend one single class this entire billing cycle. I just got charged $139 on my credit card 48 hours ago. I just called to find out what was going on and obviously to get a refund. I was denied the refund because I was told that she was supposed to fill out a cancellation form. I told the manager very politely that my fiance has a lot going on and she thought the cancellation was complete over the phone, and it was a misunderstanding but clearly she is not a member there because she has not attended even once in over a month, so can you please refund my money. The manager didn't care, and still said no. So now I am out $139 because this extremely corporate corporation does not have the willingness or capacity to be human. Thanks a lot, I could have used that money for groceries during these hard times. read more

I had been looking for a gym to join and to hire a coach for years and found that it was always too expensive. I saw an Orange Theory Fitness and always wanted to try it. I got a 3 month membership as a Christmas gift and went for my first class in January.... I have been addicted ever since! I got a gym and a coach! The coaches and staff are phenomenal. They know each members' name and greet everyone with a smile! I love all of the coaches.... they encourage me to do my best in each class! The music is awesome and the atmosphere is so positive! read more

I am somewhat sold. It's a great program, but a few things that no one told me about that I think is bad business. Your free class is really "free". They hook you up with the monitor and give you a basic understanding on how the class goes and understanding the numbers, etc. No problem, got it. Loved the class, so I bought an 8-class monthly package ($89). They take your credit card so if you should walk out with a monitor you will be responsible for it. GOT IT again! However, at my first class, I quickly learned a few things that were not disclosed to me at sign up. Biggest issue being that you have to BUY or RENT (@ $10 a class) the monitor. Really?? Not mentioned to me when I signed up? I'm 58 and not sure I would buy "another" 8 classes since it all depends how my body holds up, so why would I want to invest in a monitor and the cost to rent is ridiculous @ $10 a class? I was told the monitor really isn't necessary, however your whole program is based around that SPLAT number so I would say that is important. Not happy! (Young kids running the front desk and they just look at you like you have 3 heads!) They finally agreed to allow me to use it at no charge for these 8 classes after I would have to invest or rent one if I continue, however we will see how that goes at the next class. One other thing I just learned is that they "AUTOMATICALLY" renew your next month membership on your credit card!!!!! Really??? No mention of that either. These are 2 big issues that should have been disclosed. If you look online they discuss everything about the monitor and the SPLAT number BUT NOWHERE, even in small print, do they mention that the monitor isn't included in the workout. That's the first thing they should disclose when they put it on your arm at the FREE class. They make you think it's all part of the class. read more