Great service. Fast and convenient. Our washer broke and we needed to get some laundry done and…read morethey picked our stuff up and delivered it the next day. It was an amazing experience.

Amazing!!!! Effortless communication! Reliable, and very easy! My washer broke down, and while…read morewaiting for a new one to arrive, I found this business on Yelp! I went on their website and booked with Jennifer from South OC! She did a phenomenal job! I was hesitant at first, never using a service like this before, I decided to try it. I had dirty laundry piling up, and I didn't want to go to a laundromat. And afterwards, getting my clean folded laundry back, I wasn't disappointed! Very effective and efficient! My clothes arrived fresh and very clean, in a timely manner. I felt that the price was a little high, but I was desperate for clean clothes. Overall, I felt that it was so worth it!! I would definitely use this business, again. Highly recommended and very appreciative! She did a better job than I could. I'm impressed! Many thanks, Jennifer! 5 Stars!!!

Greatly appreciate the service the support the help if a machine malfunctions they immediately…read morerefund the money and resolve the issue and accommodate you as quickly as possible

Extremely disappointed in this laundromat. I came in to wash…read morea large rug and was using one of the larger dryers. I stepped away for a few minutes 10 minutes max and when I came back one of the female employees had taken out my rug for no reason and mentioned that she needed it and that my timer was up. What's worse is that another male customer helped her take out my stuff. The employee didn't care at all. This will most likely be the last time I come here. Hispanic Female Employee (Short Brunette Hair): Rude, lacked customer services and uneducated. Este negocio tiene que evaluar a las personas que contratan para trabajar aquí. Los empleados no son profesionales y mal educados.

There was an error in pickup the driver went to the wrong apartment. When this was brought to the…read moreowner's attention she sent someone out to my house to pickup the laundry and they brought the clean laundry back the same day . It was folded so neatly and it smelled so fresh, they also have a list of detergents you can choose from. M. Wright

Very weird experience. They messaged me immediately asking what I had, but no one will give me…read morepricing. They keep stringing me along saying someone will message you or contact you shortly and having me confirm my phone number. Needless to say, I'm not trusting that kind of service to come pick up and return my clothes!

Rude girl at the dry clean. Worst customer service. Came in to do some dry cleaning and the girl…read morehad the worst attitude. I just took my business elsewhere. Prices here are almost double from other dry cleaners.

Cheaper charges. Almost $9 a load that's bullcrap. It's not…read moreonly real estate rent and food, now it's laundry. Thanks you sorry governor

I came here to get a patch removed and sewn on to a different article of clothing. The simplicity…read moreof the process with it is what I liked the most about it. I probably spent less than 5 minutes total on both of my visits and got exactly what I was asking for. It was as simple as walking up, tell them what you want, they'll ask for a specified date when you want the request completed, and then you just come back. I spoke to Mike initially about getting the patch removed and he was honest about it potentially leaving a mark where the patch was initially sewn on, which I didn't mind. The turnaround rate for the services was approximately 5 days, though I did say it was a no rush service. Not sure if it would have been more expensive had I not said that. Either way, satisfied with how both requests turned out. It was around $12 for removal and $14 for sewing on.

Dropped off two sports jackets and two shirts got them back and there was still the dirty stain…read morefrom before. Here's a picture of supposedly the clean sports jacket that I got. I don't recommend this place doesn't look like they even clean the jacket at all.

Finally, a reliable, reasonable, and high quality place to get my military uniforms tailored. I had…read morethe stitching done for my AGSUs (rank, stripes, tabs, unit patches) and ACU uniforms and they came out great! Also did some basic dry cleaning and everything was good and priced well. Highly recommend!

Brought a simple satin cream color blouse & got it back light grey/silver color, as though they…read morewashed it with a bunch of darks that bled onto the white. I bought 2 of the same blouse. You can see the difference in the photos. The shirt they cleaned is on the left. The original color is on the right.

Dropped off 4 Levi's 501 jeans an hour before close and they were able to have them ready the…read morefollowing morning! Quick turnaround time which I wasn't expecting to be honest. I asked for medium starch on my jeans and to have them washed. They turned out great! The previous dry cleaners I tried didn't do as good of a job as Kona did. $10 per pair of jeans wasn't bad especially for the quick service! I'll definitely be back. Thanks!

We have used Kona Cleaners for over 10 years and, until recently, had generally positive…read moreexperiences. In the past, when items were lost or damaged, they handled the situation professionally and took responsibility. Unfortunately, that level of customer service appears to be gone. We recently had a brand new custom sport coat cleaned -- a very expensive jacket specially made for my 6'6" husband. He wore it only a few times on vacation, came home, took it off, and I immediately sent it to Kona for cleaning. When it was returned, there was a noticeable burn mark on the shoulder/deltoid area along with a streak running from the top of the shoulder, exactly like damage caused by an iron that was too hot. When I called, they immediately picked the jacket back up, which initially made me believe they intended to resolve the issue fairly. However, after keeping it for five days, Carlos called and stated that he "asked the production staff" and because they claimed they didn't do it, Kona would not reimburse us. The conversation was incredibly disappointing. Carlos was rude, dismissive, and openly implied he did not believe us. He stated there was no one else we could speak to. After spending thousands of dollars with this business over the years, being treated this way over a clearly damaged item was shocking. To make matters worse, their customer service system is a mess. No one answers the main customer service number, and when calling individual stores, the employees often seem confused, difficult to understand, or act as though they have no idea what you're talking about. During this process alone, this happened to me at least five separate times. In one instance, I was placed on hold and never helped -- I finally hung up myself after waiting 17 minutes. The quality of service at Kona has slowly declined over time, but this experience confirmed that customer loyalty and accountability no longer matter to them. I would absolutely not recommend using their services, especially for high-end or custom clothing.

This is the last time I come here. Really nice to have a laundry with free dryers, but this was the…read morenastiest I have ever seen this place. I was looking around for a broom so that I could sweep. There was trash everywhere the floor, on top of the machines, and washing powder inside of the detergent drawers. I had to wipe down and get detergent out before I could even load my clothes. The dryers always have a few down but this time there were even more down! I'm surprised this place still gets business, but I guess if you're nasty as well you really don't mind. I should have taken some pictures. Guess I will pay to dry from now on in a much cleaner place where the machines are not always down!

I received a response from my review. I have visited the establishment last week. I found that…read moresigns were posted in multiple spots, encouraging customers to not put ( 1 ) item in the dryer. Therefore I have updated my review and rating, for a business who takes customer's reviews as constructive criticism; then improve customer satisfaction. Thanks for your effort!

The machines are always very clean, owners are super nice, vending machines are always stocked, &…read morenever have to wait! Love this place!

I love this place. Been going here over a year now. Always clean, with working machines. The people…read morewho frequent this laundromat are very friendly as well. I have been here both in the evening and in the mornings. This place was referred to me off of an Orange group from FB. I am so glad they did. Owners are super nice.

The location marker for this place is way off. It's not where the map says it is had to walk around…read moreto find it. Once inside, it's exactly what you'd expect from a typical laundromat... dingy, smells like damp towels that sat too long, and the air feels heavy. Machines are outdated, and the place could definitely use a deep clean. Still, it's open and gets the job done when laundry needs to be handled.

It was great! Thank you for providing this self serve laundromat. There are not many of these in…read moreour surrounding neighborhood and it is very well kept.