I helped my parents switch to Google fiber because it is cheaper for same/better speeds. I had no…read moreissues canceling with sparklight or bringing in the equipment. It was quick, painless, effecient. The woman that helped me was lovely, efficient and smart. She answered all of my questions with intelligence, compassion and patience. I used sparklight for about 7 months and it was great, no issues and I actually prefer the sparklight app over Google Fiber.

I have the 1 gig internet package and the internet keeps dropping out randomly. Tech showed up and…read morereplaced the connection at the pole. Problem is fixed. Works great now no more dropouts.

Absolutely Impressed!!! My lap top had a little "accident" I…read morethought it was ruined. I looked up Galaxy Computers and saw some good reviews. They were not kidding, this business is top tier. They took my lap top, kept me informed of the details and what was going on. So polite and courteous. The timing was great and the cost was the best part. I GUARANTEE I will be recommending them to family and friends.

Super helpful. Fast and Kind. Especially the young man.Boyfriend wanted to swap out casing for pc…read moredesktop and they were super helpful in making sure he was doing it right and showing him it works. Thanks Guys! Even made it look cleaned up.

We had always on for years and then we had to move a year ago and you can't cover my home we had…read moreto go to rise broadband I miss always on so much. My internet was always on and now every other day I wake up and rise broadband is having problems and I have no internet. I've had such bad luck with rise broadband I only pay 39.00 dollars a month. I am on the phone with them so much they should pay my phone bill

This company has the worse customer service I have ever seen! They dont even want customers!! I…read moremoved into a house that my friend used to live in and he had a router there with some hardware like a satellite dish and a line already ran for the Internet and I found out he had used all Idaho. Well I called to find out what kinda deals they had and talked to a total idiot but she did say they had 5 up and 5 down speed for 35 a month which is pretty good but she said they were waiting on equipment to get in and she would call me back to schedule a time. I never got a call back so I called them a week later and she said "oh I meant to call you" so anyways I just overlooked it which I shouldn't have and I asked if they had a time they could come out and hook me up she said yes but he has to call the technician but would call me right back. I said ok but please do. 4 hrs later after still not receiving a call I called them back and talked to the same person and I asked them what kind if customer service do they have when they can't even call me back!!! She said um well um! By this time I am totally pissed and said what time will your tech be here I just want internet she said that he would be here the next day and that I would just have to pay 150 for the installation and it would be applied towards my bill. The next day the tech showed up and said he just needed the 150 to start the job and I asked him about it being applied towards my bill and he said no it wouldn't be applied unless I signed up for a 1 year contract!!! I told him to go because if already this company is lying to me and not calling me back what hope can I have that my bill will be right or that if I need tech support I will have it? I can't in either!! I ended up going with century link not because of the speed but because at least if I have a problem I will get a hold of someone with integrity!! I would not recommend this place to an enemy!!

Too greedy and high priced. Use Consumer Cellular instead. I pay half the cost Verizon charges and…read moreI have two lines. About $35 FOR TWO LINES!!

And we believe people change and try to hope for the best. Absolutely done with this location…read more Today I decided to surprise my wife with purchasing her a new phone and Mr Stuart verbally assaulted us at this location in our underaged daughter's presence. I take it they do not drug test belligerent employees he acted like an aging tweaker and I am not talking about long hair or earrings, I am friends with some people who have neck tattoos. We are talking about his facial expressions, tone of voice and demeanor. I do not equate professionalism with being cleanly shaven. In fact I find long hair cute on either men or women of course if they take their time to wash it regularly which was obviously not the case here. I gave this store like 11th or 12th chance, but that is it. Stuart acted plenty disappointed he can't talk us into a higher tier plan, or to pay $29.99 for his unique and extremely marketable copy/pasting skills, that he had spent years if not decades on sharpening and bringing to perfection, but we mostly use phone for calling and texting and not like Verizon invests too much in updating its towers in American Falls area. Mobile speeds and reception are way modest all the way to Mountain Home. I get it, Stuart is 30+ and having base salary of $10/hr pay plus commission is tough at times, but waiters at local restaurants have even meager base income yet any of them who is polite and attentive to our needs always gets tipped generously. Nobody cares how much you know, unless they know how much you care. Only tip for Stuart that we may offer is: find a real job (dude you are like in your 30ish! time to grow up) and stop scamming customers hoping to get commission. He just gave us a phone in the box (allegedly blue), wife opened it and it was of the wrong color. We wanted it adjusted. Reasonable demand. By that time he ran away and already grabbed another customer. Heavy built guy with a pot belly and a beard who stated he is a manager James I think was on the name tag treated us poorly after we asked him to show us the picture he showed us before where my wife picked up blue phone as the one she was given was clearly white and not blue, which is false advertising at its finest. Verizon can afford to hire at least few agents that are not colorblind. We use our phones for few years before discarding them so it is reasonable to be able to pick the color of a thousand dollar device. The decent manager would have politely offered my wife to rectify the issue and pick up a different color, that was all she asked as the one brought to us differed greatly from what she picked initially. My wife was visibly upset about his and Stuart's reluctance to do anything. Big bellied manager stated if they let her pick up different phone there would be a $50.00 restocking fee and Stuart came to us showed us his 3 ugly fingers and told my wife she has 3 seconds to change her attitude and facial expressions even though he was the one who had been acting like a dirty punk. Counting with his fingers. Yep, that pathetic. Nobody came to prosperity by spending money they don't have on things they do not need. We do not use our fingers for counting. Since Stuart used his preferred 3 here are three ideas for him to consider on his specific pass to progression: 1.Being a cashier at Walmart, a burger flipper at McDonald's, or a rep at a Verizon store shouldn't ever have been considered careers to sustain livelihood with, these really should be college kids looking for some cash or retirees looking for some extra coin. 2. Overpaying 3+ times for an exact phone case offered in US for $15.59 never made anyone smarter or healthier. 3. Smirking or laughing at customers who just bought a thousand dollar device made in China from you is a perfect example of bad judgement. He who laughs last, laughs best. Pathetic clownship has no place in a decent brick-and-mortar store. Felt like SLAP IN A FACE TO A LOYAL CUSTOMER. Is it customer service poky-style? Is FMC that toxic? Go figure. He is the one who should count his blessings here we are well aware about how to count money and where not to spent any from now on. Honestly I was tempted and took me great deal of self-restraint to not to do anything undoable, but I figured pathetic weasel is not worth a penny with a hole drilled in it. He treated my wife poorly just because we drove from small town and there was no comi$$ion in it for him, but my wife makes few times more than he does, manages a team of a few people and always treats patients no matter how wrong they may had been with respect and empathy (look it up in dictionary, useful quality in customer service). If a company was decent at least an official apology would had been offered and we would had been given an option to pick the same device of a different color. We opened the box in their presence.

Fuzecore customer service needs some work. Their billing staff says I'm behind every month even…read morethough I know I'm current. Then when I try to contact their billing department to get it taken care of, they never return my phone calls or emails. Our system wasn't working for a few months and when I tried to call and get it fixed they again NEVER returned my phone calls. When they did come to help us the charged us $100 per visit. I usually do NOT post reviews, but I want to warn anyone who is thinking about using them as the VOIP system to beware.

From the owner: We specialize in Technology. We are technology consultants. We help businesses utilize today's…read moretechnology. Some of the more popular technologies we help with are: Social Media, Web Design, Application Design, Smart Phones, Voice over IP, Phone Systems, Network and Repair and Maintenance, IT Solutions for businesses, Wireless Connectivity, VPN, Paperless Offices, Electronic Medical Record Systems, HIPPA Compliance, Patient and Client Portals. Our goal is to help businesses be more productive by using technology.

Why am I with Direct Communications? Will post you pics of speed test later., Scammers those guys…read moreare. Outsourced support agents are mocking customers. Speeds below 1mbps not acceptable. They used to be steady so just less interruptions than Cable one or Sparklight. They lost even that. Barely serviceable speeds. Technicians that never show. Rescheduling technician's visit for 3 (!!!) times. Three service appointments missed than they have the audacity to act like it is not the biggie they will give me fiddy dollaz if I lose 600. Cute. Their model always was do nothing it just works somehow. However their business model is not viable in 2023. Say you came to rent a motorized vehicle and are offered a 3 legged mule as a means of transportation. That is how their speeds and services compare to competitors in the current area.

OMG I have not had so much fun since my dog died. I tried to get customer service to connect me to…read morea person who could send a technician to work on their 50 yr. old lines in my neighborhood and found it near impossible to finally get someone to look at my phone and internet service. I was able to "chat" with a live individual after at least 12 dozen different question rabbit holes and scheduled an appointment. For several years now, heavy, wet spring snows short out the lines and render the service unusable, but was unable to communicate that to the automated customer disservice system. Tech came -- problem fixed. More bad weather 2 days later same problem, only this time I tried a different approach to the problem. Tried to get a tech for phone instead of internet and the process was slower and the "chat" was with someone who spoke limited English; as was clearly demonstrated by their syntax and verb usage. Later that evening my bank contacted me when an overseas customer service company tried to charge my credit card 5 different charges which were not authorized by me (have auto pay on my credit card). Fortunately, my bank contacted me and I was able to stop the transactions before they occurred. Needless to say, today I contacted another ISP and will have it up and running tomorrow, I hope. Whoever thought automating customer service was a good idea should be fired! And, I won't even talk about foreign call centers. This time.

Customer service has continually gone downhill, starting with raising prices after telling me I…read morewould be locked in for life at a lower price, closing all offices, so you can't go into a store, and now not allowing customers to actually talk on the telephone to a real person. Customer service online does not count as they read from a script and are not allowed to make any decisions on their own. I've been with CenturyLink for many years and recently moved in to an apartment that provides their own Internet. I went online (because you can't talk to anybody in person) to cancel my account. I was told that, because I was two days past the cut off date for billing, I would have to pay the entire month - despite not using their service - plus the new increase of $5 (so $80!) added this month. I am furious! I really people read these reviews before they sign up with this company!

Horrible customer service and billing issues! Called three times to understand why my auto pay…read moredidn't process through their system only to be frustrated with representatives that consistently has horrible attitudes and didn't seem to have the ability or training to handle the issue.

There should be negative stars for some of these reviews. This company has the WORST customer…read moreservice and their advertising getting a Motorola flip phone is FALSE advertising! You get a phone that's 4 years old and so out of date it's worthless!!! Go with another company NOT this one!

They advertised a Galaxy A23 phone they sent a TCL30z of which I've used this model before the…read morephone had to be replaced 2x & I had to buy 5 separate sim cards. I called & explained to 3 separate ppl I received rudeness no acceptance of fault on them & they refused to replace the phone. They do not care they did not have a disclaimer stating they might send a different phone never reached out to inform now I have to pay to send that piece of crap back at my expense on a limited income they're ridiculous & totally uncaring when they're in the wrong it's totally called misrepresentation or false advertising. No one expects a inferior product when offered a different product. You would expect that they would send the correct thing they stated in their offer but refusing to take responsibility or by replacing with the correct item is false advertising. BE WARNED SAFELINK DOES DECEIVE THE CONSUMER. This is not a Galaxy A23 see for yourself.