I found Optivest Build through Yelp's project system and one thing that stood out right away was Moe, the owner, and his responsiveness. Out of the companies that responded through Yelp, he came across as one of the most professional and serious about understanding the project rather than simply giving a quick estimate. He replied quickly to my questions through Yelp and was able to come out in a very reasonable timeframe to evaluate the work and discuss ideas in person.
We hired Moe and the Optivest Build team for a decorative pergola/faux balcony repair and replacement project involving redwood, exterior trim work, stucco work, door jamb and casing repairs, sealing, and painting. The contract process was straightforward and I appreciated the flexibility and payment structure based on project milestones rather than everything being front-loaded.
After Moe's initial site visit and evaluation, it became clear that a more comprehensive rebuild approach for most of the structure made more sense than piecemeal repairs. Moe explained the long-term benefit of rebuilding the deteriorated portions together rather than replacing isolated components now and potentially dealing with additional mobilization and repair costs again a few years later. I appreciated that he was not simply replacing wood, but also improving areas where the original design appeared to contribute to moisture issues.
As the project progressed and portions were opened up, some additional weather and age-related deterioration was uncovered, which led to a few adjustments and additional repair steps along the way. Moe worked with me through options for addressing things as they were discovered and helped walk me through the process and next steps, which reduced some of the stress and uncertainty that can come with larger exterior repair projects.
What stood out to me was that Moe stayed involved throughout the project, communicated with me consistently, personally came by to check on things, and had his project manager and crew return when touch-up or punch-list items needed attention. Even as the scope evolved, Moe stayed engaged throughout the project and continued working through follow-up, touch-up, and close-out items professionally.
The crew was always polite and respectful of our property, worked hard throughout the project, and the project was fully cleaned up and closed out professionally at the end.
No construction project is completely stress-free, but I appreciated that concerns were addressed and that the team worked to make things right when needed. In the end, the pergola turned out looking great, as did the additional trim, stucco, and repair work completed throughout the project. We are happy with the final result and would feel comfortable recommending Moe and Optivest Build to others looking for a responsive and professional contractor. Grateful to Moe and his crew for their job well done. read more