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5 months ago

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Altice U.

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Cable Busters - High StarLink Mount, no obstructions.

Cable Busters

(3 reviews)

I am a cord cutter and ditched my cable 25 years ago, and my Dish Network and DirecTV Satellite…read moreDish services about 5 years ago. I have been using Comcast Xfinity Internet since 2005 but grew tired of the messages that popped up on my browser window and being double charged for going over the data cap they imposed. I was not able to get any fiber at my location so decided to try StarLink by SpaceX. My StarLink came with a standard ground stand rather than any kind of mount. I looked at the available mounts StarLink offered and was not sure what to order or where to mount it. I called two highly rated places that specialize in StarLink and Satellite Dish Installation in hopes of being able to mount this thing professionally. I wanted it to look good and needed someone who might have more mounting options. Bert Berthelot who is the owner of Cable Busters! called me back in short order. the other place I called twice and never got a return call, so that made things simple. Bert set up a time that worked well for both of us and he came out and mounted my StarLink professionally, ran the wire through my wall to my Modem / Wireless Router and set the whole thing up for me. I could not be happier with the install. Later I cancelled my Comcast Xfinity Internet Provider and lived happily ever after.

The owner came out with a young lady and they disconnected and removed my satellite dish within…read moreminutes. They were cordial and exactly on time. Price was excellent and they hauled the dish away. Highly recommend.

Verizon

Verizon

(11 reviews)

$$

Kingwood

I visited the Verizon store at 712 Kingwood Drive to inquire about a possible phone number change…read moreback at the end of Feb. During and after this visit, significant issues arose: - I was not informed that an additional line would be added to my account without proper explanation. - The representative used an incorrect EMEI number, which negatively impacted my account And was for a camera I do not have, which I also was not informed about. -my services were changed without my understanding and in a way that costs more for fewer services, which I was not informed about. The lack of clarity regarding how these changes would affect my service and billing led to confusion and financial distress. I expected better communication and accuracy from this location As a Verizon Representative!!!!! - When I returned, the associate instructed me to contact customer service instead. - After I sent an email regarding my concerns, I received a call from Dan, who identified himself as the store trainer. While he offered to access my account, he did not offer to provide a resolution for the issues caused by the store, recognize the impact of their associates on my account and finances, or even apologize. Instead he assured me they have 100% customer satisfaction--which clearly is not the case!!!!!!!!!

Daniel and Cassidy handled all of my questions and concerns regarding my account with…read moreprofessionalism and courtesy. They were so kind and knowledgeable. I felt I was listened to and my issue at hand was handled. I appreciated their customer service. I would recommend this store to any existing or new customers.

Optimum - mobilephones - Updated May 2026

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