Worst customer service ever. Cancelled 79 yr old service in August and still being charged for…read moreservice. You try to cancel and they don't listen to their customers.

Tried cancelling the service- they do not prorate- you pay the whole month. My MIL husband died and…read moreshe had to move because she can't afford to live on her own. This company's absolutely ridiculous. Stay far far away.

Do not come here when looking to upgrade. Manager and sales associate were combative with my…read morehusband and yelling at him across the room because he asked about phone cases being interchangeable. The manager couldn't even have the decency to get off his behind and walk over- he yelled across the store. When we asked for his name he covered his name tag and wouldn't give it to us. Don't worry we will be escalating this matter, and if I have to call Verizon corporate every day to complain and make this right I will. A manager is always supposed to give his name and should not talk down to someone about to drop 1000 plus in his store on a phone

Wait time is here is always an hour or longer?! They never have anything stocked and get ignored.read more

The channel selection is good as is the price point with internet as well,…read moreBUT, BIG BUT, IT GOES OUT all the time. After 4 years, I am DONE. JW

HORRIBLE COMPANY, HORRIBLE CUSTOMER SERVICE AND OVERPRICED CABLE AND INTERNET!! Unfortunately,…read morecable companies are a monopoly, depending on where you live and right now we're stuck with Optimum. They provide extremely bad service and overcharge by giving you a quote for monthly service and after a month they go up on that quote by $45 a month and them say that I misunderstood the quoted price. One thing I don't do is misunderstand the amount of a bill I pay monthly!! From now on all conversations with Optimum representatives will be recorded for proof when they lie!! Can't wait until Comcast is in service in this area. As long as Optimum monopolize areas, they will never change. 2 years with them in two different homes and they still lie to customers and give bad service.

I had problems with two laptops. I brought them to Craig and he fixed one in a couple of days. The…read moreother one took a week because he had to order a new fan. The turn around time was reasonable and his fees are very reasonable. They both computers work fine now. Ken

From the owner: We offer free information to keep your computer running clean. So if by chance you do need…read moretechnical help, we are ready for whatever your needs are. Supporting Business clients to SOHO and home users. We have partners for needs like websites, Flash Animations or whatever you can dream up...

Honestly one of the worst customer services, no wonder the store is empty. With all due respect,…read moreyour better of going and getting a better plan anywhere else then here. Staff is very unhelpful and makes cancellation a lot harder then it should be.

If you have Android that has Metro by T-Mobile like Samsung & Motorola, I was trying to make a…read morecall, And then they gave me a call error from the picture I put it. I really hate it that the Metro call error did that. 1 star.

I've been a customer of TMoble for about 5 years now. I have never had any issues until I canceled…read more2 lines I wasn't using anymore. Suddenly, Im getting multiple quotes from multiple people, and no one could tell me anything other than I was misinformed by everyone. It it seems like the more you pay the better the quality of service you get. I started off paying about $150+ a month and got great customer service. Then, after my bill got dropped to $80 suddenly no one knows anything and no one can give me a straight answer.

Went into this location to upgrade my phone and there was quite a line with only two people working…read more(manager in back room); after two hours of waiting Marcus P assisted me. Marcus was professional and knowledgeable about the product but was unable to help me due to system issues with T-Mobile. He told me he would call me when the system was up and running so I could come in and finish the upgrade (honestly doubted he would call) surprising he called later in the day. Kudos to Marcus for going above and beyond when the manager was sitting in office while 10 or more customers were waiting (almost 2 hours) and that manager should have been helping customers. I hope T-Mobile treats good employees like Marcus P well because he deserves a raise. Thanks Marcus P for following through and going over and above

Went with Verizon a year ago and I Love it!!! Better all around service and signal. Overall cost…read moreper phone for me and my employees is definitely a bonus from what y'all charged. What's even better is they didn't want to call the cops on me for not wearing a mask AND they loved my Trump 2024 t-shirt! Booyah!

I've had an excellent experience with my Ezee Fiber provider from day one. The installation was…read moresmooth, the technicians were professional, and the service has been consistently reliable. Recently, I upgraded to their top 8 Gig speed tier and added a Wi-Fi extender and the difference has been incredible. My connection is now rock solid throughout the entire house. No dead zones, no buffering, no random drops just fast, consistent speeds even with multiple devices streaming, gaming, and working at the same time. If you're running a smart home or working remotely, this level of performance makes a real difference. What really stands out is the value. For the speed and reliability they offer, the pricing is extremely competitive compared to other providers in the area. You're getting premium fiber performance without the inflated cost. If you're considering upgrading or switching providers, I highly recommend them especially the 8 Gig tier with the extender. It's been worth every

Pls obey No soliciting sign. Your employee totally ignored my sign and not even rang my doorbell he…read morechose to knock on my front door frantically like what the heck is that? If I would ever need services from you I would contact directly this company. Please talk to your employees. I know he saw my sign. He looked directly at it! It's all on camera. If something like this will repeat. I will file a complaint against your company with the city of Naperville! -In Naperville, solicitors are required by city ordinance to register and wear a city-issued badge, and they must obey "No Soliciting" signs. If representatives are ignoring no solicitors sign, they are likely in violation of city rules.

I just wanted to take a moment to comment on the awesome service I received today from a tech named…read moreChad Watson at Consolidated Communications. Not only did he correct the problem we've had for a long time with our internet upload speed, he also gave us a new remote to replace the remote that hasn't worked properly for over a year that I was told I would have to drive into a location to swap out. Plus, he was friendly and polite. Very nice service experience. Kudos! * The only reason I am not giving Consolidated 5 stars is because the cable/internet/phone service as a whole is not awe-inspiring. Chad, however, did a fab job.

They really don't deserve a one star, they are awful, the internet service is terrible, its way…read moreover priced for even the slowest of their service, if you call to complain or ask for help, their customer service is horrendous and could care less. I have been a customer for 20 plus years, they don't care, they have zero respect and all and all they 100% suck as a company!!

I work from home as well as my husband. The internet provider we had would constantly go out and…read morewas often unreliable. Annissa and the Vision Net Solutions team were able to tell me that I had a better option for internet at my house that I wasn't even aware of! After speaking with them, they switched me over and now we have better, faster, and more reliable internet, super important for two people working from home! I highly recommend having them look for you and seeing if you have the best internet for your home!

From the owner: At Vision Net Solutions, we're your one-stop solution for all your internet, TV, and phone service…read moreneeds. As a broker, we prioritize our customers over providers, working with over 250 partners to deliver custom solutions tailored to your home or business. From finding the best services to handling end-to-end setup and wiring, we ensure you get exactly what you need for seamless connectivity! We can assist in any IT support, network wiring and more.