Amazing experience would come back for help again, gentleman at the front was very helpful!read more

Dropped my iPhone and cracked the back glass. Picked it up couple hours later looking like new…read more This is the second time I have had wok here and have always been very happy with the parts and labor.

I broke my screen for the first time last week. Thank goodness i have the insurance. Assurant…read moreinsirance took care of it all. Easily made appt with CPR. I went in and got immediate service. I waited for the repair. He did excellent work. Very professional and he worked quickly. Highly recommend if you break your phone.

I drop my phone off to get back screen replacement was told 3 hours and 5 hours later they can…read more"calibrate" my phone and also committed insurance fraud. I didn't realize my phone had a screen protector on the front and they informed me they would have to replace both even if it was not broke.

Went to the Spring location when my Surface cratered and wife's laptop did likewise. They replaced…read morebattery in my Surface, and were able to clone the hard drive for wife (no go on the computer). We restored wife's hard drive on a new laptop. Kingwood location was able to replace battery on my Oculus 2. No small feat if you Google it.

They were up front and honest about pricing, and after a bit of a long line, despite me making an…read moreappointment, they gave a reasonable ETA and candid info about their repair process. On the downside however, they shouldn't claim that they'll price match when there will be several instances where they know they cannot. I recommend an online option to input the quote and the vendor, then they can confirm up front if they're willing/able to price match as well as why if they cannot. In my case, they could not as the rival vendor likely did not use OEM components for the repair given the price disparity. I'd already looked up the price of the OEM part itself, so I know they were honest about the quote discrepancy. That information just would have been nice to know before hand.

Hi , me and my wife went here a month ago and the guy Tyler at 9659 NorthSam Houston Parkway E…read moresuite # 100 ! This guy Tyler promise me that out phone bill would be $214.00 each month after the 1st but it's $369.00 each month this Tyler guy screwed us over , I call and went back to the store them we been texting back and forth for a week now , this guy should not be selling phones of your going to mess over people like that , we spent over $2k that day in the store and to get treated like this is some wild stuff ! He should be wrote up and handled for this mess , now we have to deal with this phone bill and no help !

I was in this store for the very first time today. I had been going to the location on 45 and West…read moreRoad. The service is pretty decent there but this location is closer to home. I was having issues with the wifi on my phone for a few months now. Plus, I was considering an upgrade to the iPhone 12. As soon as I walked in I had a friendly face and great service from start to finish. Morris walked me through all of my options and made sure I would be aware of what I would be charged. I was pleased with the transparency. I know it's a lot to explain. He was very patient and made sure all of my data would transfer. I've had good service at previous Verizon stores but this experience was excellent. I am pleased with my new phone and can't wait to use it for upcoming projects! Go visit this store and ask for Morris!!!

I got spectacular customer service from this phone repair inside Walmart. My Apple phone screen was…read morebroken but fixed in under an hour. I was given a great screen protector privacy screen and a bottle of water when leaving. I highly recommend this phone repair service.

They lost the joycons to my nintendo switch and then refused to replace them…read more I brought in my nintendo switch which wasn't powering on. They said it would be about a 3-4 day turnaround to diagnose and fix. After 3-4 WEEKS of going back and forth with these people (and I was the one having to call for updates multiple times because they never called like they said they would), they finally deemed my switch unfixable. When I came in to pick up my switch, I initially thought they gave me someone else's switch back because the attached joycons were clearly not mine. These were scratched up, dented, and completely different colors than the ones I dropped off. I relayed this to the guy and he went in the backroom to look for my joycons. He came back up front and said he would have to talk to the manager and have him follow up with me, because he couldn't find my joycons in the store. About 4 days went by without a call so I had to follow up again and was told by an employee that the manager said there was nothing they could do about losing my joycons and that they would not replace them either, especially because my switch was deemed unfixable anyway...? So because they couldn't fix my switch, they felt it was appropriate to "lose" and then refuse to replace my joycons? Honestly at this point I'm questioning if they even gave me my switch console back. I've never had such an unprofessional experience like this. Stay the hell away from this place if you value your belongings.

Shhhh (crickets)…read more This is the little phone stand inside Fiesta at Willowbrook/Willowchase, and they're very friendly. As part of our endless quest to change phones away from Verizon, this is one of the places we stopped at, and they treated us very nicely. They mostly speak Spanish but can do English too. Barbi talked to them at length and I think he was hitting on her (but in a nice way, and Barbi started it). Anyway, one of the friendlier phone sellers we've been to, and she even ended up purchasing a charging accessory.

You know when someone does a good deed, they need to get a shout out as well!! Thanks Dani for…read morehelping me get my new IPhone while juggling several customers at once! Saved me plenty of $$! As long as he is there it should go well!

Highly recommend this establishment. The weekend staff is super efficient and cordial. Two clicks…read moreand fixed!!! Yea!