Kendra is a super sales associate who is super committed to exceptional customer service! If you…read morelet her help you upgrade your phone, you will not be disappointed!

Horrible service. I bought a new Samsung 24 Ultra. The employee couldn't even handle moving things…read morefrom my other phone to my new phone and told me she didn't know how or why. Incompetent employees, beware. Try any other store but this one. She told me to go to the Samsung store in the Galleria to get my brand-new phone fixed. Idiots are among us!!

The young lady that helped me was awesome, I needed a replacement screen protector for my phone but…read moreAT&T did not carry the one for 14 pro anymore. I had been through several stores that simply turned me away with the info that they no longer carried it. And that I'd have to contact them myself. She is the only one that offered to help me with a cheery deposition. This was the one in Kingwood Texas. It's ordered and on its way to me, she even offered to put it on for me, when it comes in.

Sorry to say my iphone was stolen at the Las Vegas airport- I believe taken from my backpack. I…read morespoke to the staff at the lost & found, filled out the form and stayed in contact with them. I called my Iphone, thanks to strangers help, but it just went to voicemail. You can relate when I say this was a stressful way to start my trip. Then I discovered they hacked my paypal account, so went through the roller coaster of texting paypal, and realizing I wasn't getting my iphone back. When I returned home, I immediately went to At&t store in Kingwood & Lake Houston Parkway. They quickly had a new iphone in my hand, along with restoring quite a bit of my data. Nothing like moving on- and making the best of things!!! I want to let everyone know the 2 people that made this possible:Christian Alvarado and Mitch Scandole. They lifted my spirits, and made the best of moving on, with a new phone. I sincerely appreciate their wisdom, as I could not have restored the data without them.

Dropped my iPhone and cracked the back glass. Picked it up couple hours later looking like new…read more This is the second time I have had wok here and have always been very happy with the parts and labor.

The help I got here today was truly awesome. He was super down to earth and wanted to help me as…read moremuch as he could! Also the pricing beats anyone in the area!

The channel selection is good as is the price point with internet as well,…read moreBUT, BIG BUT, IT GOES OUT all the time. After 4 years, I am DONE. JW

HORRIBLE COMPANY, HORRIBLE CUSTOMER SERVICE AND OVERPRICED CABLE AND INTERNET!! Unfortunately,…read morecable companies are a monopoly, depending on where you live and right now we're stuck with Optimum. They provide extremely bad service and overcharge by giving you a quote for monthly service and after a month they go up on that quote by $45 a month and them say that I misunderstood the quoted price. One thing I don't do is misunderstand the amount of a bill I pay monthly!! From now on all conversations with Optimum representatives will be recorded for proof when they lie!! Can't wait until Comcast is in service in this area. As long as Optimum monopolize areas, they will never change. 2 years with them in two different homes and they still lie to customers and give bad service.

I went in with my old computer with a broken screen and Jose helped me out. He was honest and…read moreupfront and knowledgeable. I highly recommend Buzzingo!

explained all the steps for building a new laptop recommended a few additional items. Took his time…read morereviewing which system will work best. And then have a scheduled to review before he builds. The previous two have worked like a charm and I've had for 10+ years.

The only reason, I am giving this specific T-Mobile even a star is because the staff that I dealt…read morewith were super polite. However, the store itself needs an improvement in their management. They need to reassess what tactics they use to bait in customers, and avoid giving them misinformation that they cannot follow through with and waste my time. My advice is to avoid this store at all costs unless you want to waste your time and be lied to. MY EXPERIENCE: On Monday (May 13, 2019), I was approached by a sales person about a promotion that was running until the day before, but they are the only store that are still running it. The promotion was to get an iPhone XR for trading in the phone and adding a phone line for $20/month. At first I was skeptical (I should have went with my instinct), but my mother convinced me into going in and at least hear what they had to say even though we were rushed. We came in, got all the price quote for a final bill and were reading to trade in our iPhone 6S for X amount of dollars additional. Right when we were ready to be checked out, the staff member said that their manager informed us that the promotion is now over, and to come back Friday when that specific promotion will be reactive. Even though our hour was wasted, we were happy to know that we would still get the promotion on Friday and would be willing to drive down over an hour for it. She gave me her personal phone number to contact her to make sure everything was good to go before I made the drive. Friday came along (May 17, 2019), I contacted her around 10:19 AM to make sure everything was in order. She informed me that yes and that she would have the phone ready when she came into work. I confirmed that we were getting the same deal (adding a line $20/month, 4 accessories, and the new iPhoneXR) for trading in our phone and she confirmed. Then at 11:06 AM, I receive a personal text saying that now the manager informed her there is a new promotion that the device requires a port in from another carrier and started defending that she just said a new promo was starting. Bottomline, I respect her for informing me well in advance that I won't be able to get the deal I was told I was going to before I drove over an hour for this only to be disappointed once again. However, this management seriously needs to train their employees to have the correct information at all times and not to lure customers with false hope and incorrect information. IN SHORT, THIS STORE WAS AN ABSOLUTE WASTE OF MY TIME AND ENERGY.

My husband and I came into the store in the deerbrook mall to get the buy one get one free…read morepromotion on the 20 note. Derek and Tyren were extremely patient, professional and helpful. They explained everything about plans thoroughly to help us switch from prepaid to post paid. They were very hospitable as well. (I'm pregnant and needed some water immediately). I asked Derek if they had water and he informed me due to COVID protocol he was not allowed to give it to me from the store. But he promptly walked all the way to the food court and got me some water on his own accord. My husband I truly appreciated that kind gesture. He wasn't required to do that. He took initiative and extra step to provide me with what I consider great customer service.

Great service and fixed same day. Tech was very nice and explained everything. Made the process…read morevery easy.

From the owner: At iFixuBreak we strive to give the best customer service and quality repair. We repair and unlock…read morevarious kind of phones and tablets. iPhones are done on the spot within 15 minutes. For any questions or quotes, please give us a call at (832)420042.

I do not recommend it No lo recomiendo…read more I took my iPhone X to repair the screen but they gave it to me unusable when I had it working fine, the only thing that was broken was the screen and when they gave it to me, it no longer worked, the battery turned off every 30 seconds and the touch of the screen did not work and the phone slow iso they gave it to me useless and they did not want to be responsible they said that my phone arrived like this, which was a lie, I just went to give away my 200 dollars and took me a useless phone lleve mi iPhone X para reparar la pantalla y cuando me lo entregaron ya no servia la pila el teléfono se apaga cada 30 segundos y la pantalla que pusieron no servía se movía sola y ya no sirvió el touch y el teléfono se iso muy lento el teléfono quedo inservible y no se isieron responsables de su trabajo como supuestamente dijeron de su garantía empezaron a decir que eran otras y otras cosas para ellos no reparar lo que dejaron mal prácticamente fui a reglar mi dinero y lleve mi teléfono para que lo echen a perder

Here in Atascocita,, this guys are the best,, Great service…read moresnd quick repairs,, Always come here when my iPhone gets some damage o for a simple consultation,, they are always ready to help, Thank you Guys!!

I visited the Verizon store at 712 Kingwood Drive to inquire about a possible phone number change…read moreback at the end of Feb. During and after this visit, significant issues arose: - I was not informed that an additional line would be added to my account without proper explanation. - The representative used an incorrect EMEI number, which negatively impacted my account And was for a camera I do not have, which I also was not informed about. -my services were changed without my understanding and in a way that costs more for fewer services, which I was not informed about. The lack of clarity regarding how these changes would affect my service and billing led to confusion and financial distress. I expected better communication and accuracy from this location As a Verizon Representative!!!!! - When I returned, the associate instructed me to contact customer service instead. - After I sent an email regarding my concerns, I received a call from Dan, who identified himself as the store trainer. While he offered to access my account, he did not offer to provide a resolution for the issues caused by the store, recognize the impact of their associates on my account and finances, or even apologize. Instead he assured me they have 100% customer satisfaction--which clearly is not the case!!!!!!!!!

Daniel and Cassidy handled all of my questions and concerns regarding my account with…read moreprofessionalism and courtesy. They were so kind and knowledgeable. I felt I was listened to and my issue at hand was handled. I appreciated their customer service. I would recommend this store to any existing or new customers.