Each time I'm at a new town away from home I try to visit a local gaming store. This one visited I…read morepurchased cheap sleeves for a new Redemption TCG demo deck I'm using at the South TX Royal Rangers annual leadership conference in Humble TX. While I was test-sleeving the cards I met with the store general manager Ken and Derek, one of the managers. Gave Derek a KL starter. He and Ken were extremely professional and hospitable. We also had an amazing and fruitful gameR chat. The store is amazing, well-stocked, clean. The management also makes sure that noise level from players talking is kept in control. I came back the next day to buy more card sleeves. Another store employee was there to take care of me. She was likewise amazing. A great gaming store for gamers who wish to have fun and rest.

I LOVE this store!!! I've been shopping here for a few years…read moreto buy birthday & Christmas gifts for my awesome brother who LOVES board games, Magic, Star Wars, D&D, etc.! Every time I walk in this store an employee is always eager and happy to help and my brother LOVES everything I have got him from Ettin Games and Hobbies! While my brother is a MUCH MORE Magic: The Gathering player, I am not and I do not have much experience playing Magic. I almost always lose. My brother asked me to play a commander game with me and showed me which cards to play and way and I ended up winning for my first time so I guess I got the "bug" for playing it. Remembering that Ettin Games sells Magic cards & etc., I looked them up on their website and read their event calendar. When I see that they do commander casual play, it peaked my interest so I called to ask about their events. When I called, I first spoke to a SUPER nice and helpful employee named CJ who explained their events to me. I explained that I would like some help learning how to play Magic: The Gathering; that I'm not very good at playing it; and I don't have much experience. CJ told me that every week, they have players that come and LOVE to work with and help new players play MTG and that, also, their "Magic Guy", Willie would be there and that Willie plays MTG and loves to help other players as well. I was told that Willie would help me put together a White deck and BOY did he!!! I was SO EXCITED and grateful!! I meet several REALLY COOL people (2 of which helped me ALOT). Both Willie and another player let me play their decks and try them out! I had SO MUCH FUN!!! Willie put together a really nice white deck for me that I'm SUPER EXCITED to try out!! I can't wait to go back next Thursday!!! I'm also SUPER EXCITED about my new "Black Widow" playing mat and sleeves!!

They have claw machines and toy vending machines to kill the time. Also merch included more things…read morethan some of their competitors in the mall. But overall the prices seemed steep and we didn't make a purchase.

Pokemon card hit of the damn year from a fantasmal flame etb i cant express how excited I am i was!read more

Met Dave & He Was Very Informative & Helpful. I Bought A Few Of My Classic Games That I Had As A…read moreKid. The Catalog He Has Is Awesome & I Couldn't Be Happier Going Through Everything He Had In Stock. Would Definitely Recommend Going Here If You Need Some Nostalgia Also Everything Works Fine & The Price Is Very Accommodating

The owner is really cool, been shopping here for years love this place, so nostalgic. I always shop…read morehere. Look no further gamers we found our forever home!

Small store compared to two other retro video games stores I visited in the area. Despite the size,…read morethough, I did see two items I would have been interested in if I didn't already own them. Prices on those two items seemed reasonable based on current Price Charting values during my visit.

I've been on the hunt for Wii Game Console and they were the first place I went and they were nice…read moreand exceptional service.

Hours on site are incorrect. Sun -Wed 12:00 - 8:00…read moreThurs - Sat 11:00 - 9:00 Came when old hours said the location was open.

Been a good customer me and my wife and gotten 3 bad experiences after 3 chances I'm done with…read moredoing business here after buying 3 games I got that we're defective and when I asked if I can exchange it for something else or get my money back they were not helpful and having 3 bad experiences.

Took my controllers twice to get fixed, after being there twice they told me they actually fixed &…read moreeven play tested them but they still had the same issue. The employees were really nice but didn't fix the issue with my controllers that I paid for

From the owner: Great gift options for kids of all ages! Whether you are gaming for fun or a seasoned collector,…read moreGame Haven has the perfect holiday present for you! We BUY or TRADE for your TCG collections (Pokémon/One Piece), Video Games (old/new), Consoles, Toys and much more. We are also your one stop shop for REPAIR services as well. At Game Haven, we are hobby enthusiasts ourselves, so customer service is our driving principle! It is our great pleasure to share the love of Anime, Comics, Video Games, and Trading Card Games (TCG).

Very cool store for a new hobby! Think model cars and lego building. The store owner is very…read moreknowledgeable, kind and helpful. You can tell her knows his stuff. I appreciate all the displays for visuals. I felt these products ate reasonably priced to what I have seen already at Michaels and other places.

A comprehensive store with lots of Gundam model kits along with other robot model kits. They have…read moretons of models on display from all series and in many sizes. Great for browsing and a variety of items including figurines, hobby products such as paint, and an area to meet and build Gundam. Note that the store has a paint smell if you are sensitive to scents.

Best experience of a life time! I walked in the day of Valentine's Day, in dire need of a gift for…read moremy gf and all of a sudden the world stopped. An angel descended down from haven, name David Cox! He swooped in & volunteered his assistance to help find a hand held console! There weren't anymore game boys on display and he went to the back to check. He found one and saved my lover boy career! God bless that man and I would 10/10 recommend this shop to anyone who needs a retro game, best customer service, and a friend in need.

I rode a motorcycle an hour from Katy since I saw the ad's on social media and the photos on yelp…read moreshowed a really good looking store - I was disappointed to say the least Apparently you can't trade games in after 7pm like.. are we fr? I just rode an hour with a 5 pound bag and couldn't fit any more games, so I left empty handed. Half the games on the wall were not CIB and being sold at similar prices as CIB in other stores. The least the owner could do is print some sort of photo so I don't have to read handwritten covers. Selection of games was a bit small for the photos I saw online Taking my business elsewhere and so should you

The only reason, I am giving this specific T-Mobile even a star is because the staff that I dealt…read morewith were super polite. However, the store itself needs an improvement in their management. They need to reassess what tactics they use to bait in customers, and avoid giving them misinformation that they cannot follow through with and waste my time. My advice is to avoid this store at all costs unless you want to waste your time and be lied to. MY EXPERIENCE: On Monday (May 13, 2019), I was approached by a sales person about a promotion that was running until the day before, but they are the only store that are still running it. The promotion was to get an iPhone XR for trading in the phone and adding a phone line for $20/month. At first I was skeptical (I should have went with my instinct), but my mother convinced me into going in and at least hear what they had to say even though we were rushed. We came in, got all the price quote for a final bill and were reading to trade in our iPhone 6S for X amount of dollars additional. Right when we were ready to be checked out, the staff member said that their manager informed us that the promotion is now over, and to come back Friday when that specific promotion will be reactive. Even though our hour was wasted, we were happy to know that we would still get the promotion on Friday and would be willing to drive down over an hour for it. She gave me her personal phone number to contact her to make sure everything was good to go before I made the drive. Friday came along (May 17, 2019), I contacted her around 10:19 AM to make sure everything was in order. She informed me that yes and that she would have the phone ready when she came into work. I confirmed that we were getting the same deal (adding a line $20/month, 4 accessories, and the new iPhoneXR) for trading in our phone and she confirmed. Then at 11:06 AM, I receive a personal text saying that now the manager informed her there is a new promotion that the device requires a port in from another carrier and started defending that she just said a new promo was starting. Bottomline, I respect her for informing me well in advance that I won't be able to get the deal I was told I was going to before I drove over an hour for this only to be disappointed once again. However, this management seriously needs to train their employees to have the correct information at all times and not to lure customers with false hope and incorrect information. IN SHORT, THIS STORE WAS AN ABSOLUTE WASTE OF MY TIME AND ENERGY.

My husband and I came into the store in the deerbrook mall to get the buy one get one free…read morepromotion on the 20 note. Derek and Tyren were extremely patient, professional and helpful. They explained everything about plans thoroughly to help us switch from prepaid to post paid. They were very hospitable as well. (I'm pregnant and needed some water immediately). I asked Derek if they had water and he informed me due to COVID protocol he was not allowed to give it to me from the store. But he promptly walked all the way to the food court and got me some water on his own accord. My husband I truly appreciated that kind gesture. He wasn't required to do that. He took initiative and extra step to provide me with what I consider great customer service.