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    Verizon

    2.3 (3 reviews)
    Open • 10:00 am - 8:00 pm
    Updated 1 week ago

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    4 years ago

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    4 years ago

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    6 years ago

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    King Wireless & Phone Repair

    King Wireless & Phone Repair

    (27 reviews)

    $$

    I rarely leave negative reviews, but my experience was extremely disappointing…read more I brought my hard drive in for data recovery and was initially told it would only take a short time. Instead, the process dragged on for months. During that time, I had to constantly reach out for updates because I was almost never contacted first. Between text messages and more than 20 phone calls, I was repeatedly given new completion dates that were never met. Almost every conversation ended with another reason for the delay--whether it was recovery errors, replacement chips, syncing devices, transfer issues, emergency closures, waiting on parts, or being told it would be finished "tomorrow," "in a few hours," or "in a couple more days." Unfortunately, those promises kept getting pushed back. I understand that data recovery is complex and that unexpected problems can happen. My frustration isn't that the recovery was difficult--it's the lack of honest communication and realistic expectations. If the job was going to take months, I would have appreciated being told that from the beginning instead of repeatedly hearing that it was almost finished. I spent months following up through texts and over 20 phone calls, often being told I'd receive a callback that never came. I even rearranged my schedule multiple times to pick up the drive, only to find out it still wasn't ready. Based on my experience, I cannot recommend this business. If you decide to use them, be prepared for significant delays and make sure you get realistic timelines before leaving your equipment with them.

    Needed replacement battery for iPhone, had it replaced. Satisfied with results, everyone courteous…read moreand professional. Would use again .

    T-Mobile

    T-Mobile

    (7 reviews)

    This by far is one of the most attentive and thoughtful personnel, we had the pleasure to…read moreexperience the above and beyond attention and highly knowledged Tyren. After so many attempts at different location to get one of my lines upgraded with very poor customer support and service, we finally went to the right location! Tyren is an amazing representative of T-Mobile, he explained everything that we needed to understand about the best quality of each cellphone performance . He even asked about our internet service carrier and explained that T-Mobile has good and cheaper internet service. No only do we have five lines but we added the Internet service to our account as well. Thank you to Tyren!

    regret even giving one star. be aware do not purchase accessories for your new phone. manager…read morerefused to return iPhone cover/protector because of lack of cash asking customer to call everyday to ask if they have cash. Is this a new method of business? By the time there is cash available means that the T-Mobile has problems and asking customers to take on the stores responsibilities and giving the responsibilities to the customer. Manager is quite unequipped To handle normal every day professional business transactions that any manager should be able to handle with a little common sense would be needed. Go to a different T-Mobile. Plus customer in their late 70's meaning the Manager has a dislikes seniors and try to take advantage of the elderly so be careful. If this happens to you my advice is call 611 to get help from corporate. Manager is a very sad excuse for a manager.

    Verizon - mobilephones - Updated October 2026

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