Excellent customer service! The employee was so kind & helpful. The store is clean & well kept.read more

I have not been to this store physically, but my review is for online orders fulfilled by this CEX…read morelocation as online orders are fulfilled by the individual stores. Anyways, I have ordered an Nvidia Shield TV about 4 times from CEX online...4 times...sounds crazy right? Well it is, multiple times I have ordered online from CEX and the Shield TV was either missing a controller, broken, or they gave me the wrong controller. Now normally I would have given up, but I really didn't have anything else I wanted so I ordered an Nvidia Shield Pro 500GB model one last time and shipped by this store. Shipping notice came three days early, item didn't ship out until about three days after I got the shipping notice, a bit annoying really, but whatever. Item arrived in under a week so overall I can't complain especially for free shipping. I received the item a couple days ago. The item functions great, came complete with box, even with the original charging cable! These guys did their homework, unlike the other CEX stores I dealt with and failed, these guys got it right! I feel confident to say that any interaction with them should at least be professional and you should get what you pay for, and I imagine if not they would resolve the issue quickly. So in conclusion, these guys know how to run a business.

Beware of Double Charges and Poor Service at VisionWorks in Baytown, TX…read more About a month ago, I bought a pair of glasses and sunglasses from VisionWorks in Baytown. After checking my Flexible Spending MasterCard, I realized I had been charged twice for the same transaction, leaving me with a negative balance that I had to repay to my account. When I called VisionWorks, they claimed it didn't happen. Then, mysteriously, one of the transactions disappeared the next day. That issue was resolved, but then I ran into another problem. I received my glasses, which worked fine. However, I couldn't see properly through the sunglasses and needed a refund. All of a sudden, I wasn't able to get the full refund because of some "discount" transaction that no one could explain. Bottom line: Be very careful if you're shopping at this location. Check your receipts and account statements closely. Their customer service is awful, and I can't recommend doing business here after such a frustrating experience.

The employees are awesome & they actually care & go out of their way to help you. To give you the…read morebest deal & quality. I was very impressed & will come back!

I would not recommend this business if you're looking to trade in your devices…read more I went in there and they tried to tell me my V2 switch with all its wires, controllers a game and another set of joy cons for 77$ in cash or 117$ store credit, saying that it was warped. It was absolutely not in that condition, mind you we've tried to trade in our old lites at this location and they low balled us again that time too and told us no one would take it for more. Nevertheless, we decided to go to another game stop. They gave us 130$ cash. Never wasting my time there again.

Always have the latest games . Help as the stores are a hit or miss depending on traffic and…read morepersonnel

THE SERVICE IS TOP TIER....I dread going to the store for mobile needs because it normally takes…read moreforever! NOT AT THIS LOCATION.. Day 1 Cexar had me in and out in less than 20 minutes. I had to go back the next day for a port. I was in and out in less than 10 minutes. The staff was polite, smiling and looked like they legitimately wanted to be there on a holiday working BEST XFINITY EXPERIENCE EVER!!!!!

Omg this place is neat it has many little things to buy and i had my iphone 14 repaired there and i…read morewas worried but the man and woman here are so sweet and wonderful and they fixed my phone !!! Please come support this place the kindness just won me i will be visiting weekly to see what i can find now

5/5 service, great store I cannot wait to go back. Phone works great now! Thank you for everythingread more