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    X Wireless

    3.2 (9 reviews)
    Closed 12:00 pm - 6:00 PM

    Services - X Wireless

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    6 More Services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

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    2 years ago

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    3 years ago

    Friendly staff! Thanks for being patient with me! Will be back for my next phone purchase! :)

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    5 years ago

    The guys at the broadway located don't have good customer skills, at all. Rude, I spent money elsewhere.

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    7 years ago

    Great customer service fixed my phone that I found and he gave me and amazing price Will go in the future for more unlocking

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    6 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    6 years ago

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    2.7
    (12 reviews)

    Worst customer service. 04/26/2026 I called and the guy that answered the phone gave me the worst…read moreattitude. I went in person and he ignored me and didn't take my phone. Please don't go to them. If I could have rate them a zero, I would.

    On 08/20/24 at approximately 3:30pm I brought my iPhone 14 Pro Max in for water damage repair at…read more11550 Gulf Freeway, Houston, TX 77034. I was told the cost of repair was $150.00 (with proof) and agreed to the repair. Approximately an hour later, I was told the fee was $250.00. I declined the service after being told there was no guarantee it would work and it would take two plus days to service. By contrast, I visited the the Kirby Drive location at 5318 Kirby Drive Houston, TX 77005 at approximately 6:50 pm and they provided a more transparent and customer-friendly service, starting with a $40.00 diagnostic, which was a stark contrast to the Gulf Freeway location's approach. However, after speaking with Brandon K. at the Kirby location, it appears that the technician at the Gulf Freeway location (Pete R.) deliberately and intentionally damaged my screen even further so that it wouldn't turn on; he disconnected the Face ID cord; and neglected to add screws to the phone. Brandon K. from the Kirby store confirmed these malpractices via internal notes. Moreover, the initial repair cost of $150.00 has now escalated to $450.00 due to the technician's unlawful actions, placing an unexpected and significant financial burden on me. Given the severity of the situation, I hope for a prompt response to address this matter and prevent further escalation. This store is 100 percent liable for the damages they caused to my phone as confirmed by all of the employees at the UbreakIfix location on Kirby Drive.

    X Wireless - mobilephones - Updated June 2026

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