We had a Zagg screen protector installed on an iWatch on April 7th.read more

Every visit to this location seems to turn into an argument. They consistently fail to stock the…read morecurrent ZAGG screen-protection products for Apple devices. More than once, they've tried to install a previous-generation product that doesn't fit properly, or attempted to charge me more just to get the correct product. The most frustrating part is dealing with warranty replacements. Instead of simply honoring ZAGG's standard warranty, it feels like you have to fight with them every single time. A straightforward warranty replacement becomes an unnecessary hassle. I'm done dealing with this location. I now have to go directly through the ZAGG website just to get the warranty honored properly. Avoid this place if you can. A screen protector replacement should not be this difficult.

"On 9/18/26 Olga and Dejah assisted me in opening a new line through AT&T. I was honestly nervous…read moreabout switching but they made sure to address any concerns I had and more. They were very patient with me and offered me all the plans they had available. Will recommend Olga and Dejah to anybody that is looking to make a switch. I'm very pleased with the service and will always come back to them for any other services they have".

You're greeted by a sign-in screen so I should've turned and left right then and there. There were…read moreonly 3 people ahead of me and quite a few employees working so I gave them a chance. I realise it can take awhile for some customers but for the amount of people working, this just seemed to take way too long. No one ahead of me was called up while I waited, and as soon as another waiting patron decided loudly licking and chewing their hard candy was a swell idea, I up and left. There are plenty of other locations; just go somewhere else.

They did a great job replacing my son's iPad screen. He made sure everything was working correctly…read morebefore I left. I've had it replaced previously by a place inside Walmart and they did a horrible job. I recommend Wireless plus if you need your screens repaired.

Came in to change a screen . Did good job . Quick and easy will definitely be coming back if any…read moremore problems . Great service .

While Verizon isn't exactly great, it's far better than AT&T! When I got my first cell phone eons…read more(40+) years ago, I signed up with AT&T. I had several issues so I visited one of their stores and was treated so badly that I swore I would never do business with them again and switched to Verizon that same day. Recently, one of my friends needed to visit his AT&T store and, out of curiosity, I joined him inside. Their customer service and attitude has digressed to an even worse level and I walked out while they treated him like dirt. Maybe he will come to realize phone service can be and is better elsewhere...even at Verizon where I've been a loyal customer for 40 years.

There doesn't seem to be an end to my review posting efforts anywhere on the Verizon, I mean…read morehorizon, so let's press on. My phone has been giving me issues for a long time, and Verizon rarely does anything about it. They hire some really mean employees and some really friendly ones - but most of them don't really know what they're doing, and there is no consistency between the instructions given to you in one store or another. The only thing consistent are the obscene prices they charge for everything.

I went to other places and they didn't even see me. He fixed it very fast and talked to me about…read morewhat was going on. Good prices too. Will definitely come back

From the owner: Cellphone Repair Shop is your local trusted tech source for Apple product repairs, upgrades, and…read morepre-owned sales & trade-ins. Our goal is to provide high-quality products and service to our customers with each and every transaction. Whether you're coming in to repair a shattered screen on your iPhone or you plan to purchase a brand new iMac, our staff is devoted to making sure your experience is the best it can be. Contact us today for more information!

Took my tablet for a screen and lcd replacement. Received an estimate for 320$ plus tax. When I…read morewent to pick it up they had scotch tape in places around the edges. There was spots of glue ALL OVER IT! Glue in speaker holes, glue on all the sides and the back.

So this review is on my personal experience at this shop September 4th, 2023. I am going through…read moreall my drafts and finally getting around to posting them. Let's start with the service. I wouldn't say he was friendly or rude. He just didn't really acknowledge us for a bit. I also didn't like the fact that he had customers personal devices being worked on out by the front of the shop. If I was having my phone repaired and I saw the shop keeper left my unlocked and unattended device by the front entryway I would be livid. You all know how shops in the mall there is no door it's just an opening into these small shops. So I was already feeling uneasy. My brother in law (who is freshly 14) wanted a custom case so bad. We tried to convince him out of it, but he didn't listen. I ended up offering to get him it and he chose his own image. We waited quite a bit, because the gentleman at the front counter was overextending himself with work. He was charging people, fixing a phone, and custom printing a phone case. Once the case was ready you could just see the disappointment in my BILs eyes. He said thank you and we left. As soon as we exited the shop and were a few stalls away he agreed he should have listened to us. The quality was terribly cheap. The print quality was laughable. The colors were super super washed out that the burnt orange case almost looked beige lol. It was pretty bad. I couldn't even joke with him and say "I told you so". He just looked defeated. I have photos on my phone of the customers phone just left out unattended. As soon as I find them I'll upload it. Give me max 10 minutes. I honestly wouldn't recommend this place for anything other than buying a premade phone case and even then there is no value in it as you can get the same ones on amazon or wish for a fraction of the cost. You get what you pay for here. The only positive is convenience.

Compunet, is Honest and truly provides great services. They met my needs, and at a reasonable…read moreprice. Call them. Find out for yourself. As a 65 year old woman, I appreciated their work.

Great quick reliable service. I had to get an iPhone and laptop repaired. My iPhone was repaired in…read more15 minutes for $65. My laptop screen wasn't in inventory so he projected 5-6 days until completion, INSTEAD was finished in 2. Will definitely recommend to others as you should visit as well! Very nice friendly owner who gives you updates on price if it changes or repair time!

Scheduled an appointment, was seen relatively quick. Tech ran a diagnostic test on my ancient 12,…read morebattery was the culprit, also it had began to swell causing the phone erratic. Phone was turn in for battery service, when i came back at my requested time the tech suggested to just replace the phone with a new one (possible it was refurbished phone). New phone free of charge!! All the workers are very nice and knowledgeable, sure the store is packed, but make sure to make to make an appointment

Everything. My father, 82, had ordered and paid for his new iMac computer. He needed help to…read morecarry in his old iMac and to bring out the new one once they had exchanged all the data. My mother, 81, has health issues and couldn't stay home by herself and needed to come with us. My father was told his new computer would be in on September 25th and asked if I could go with him. I said yes and all is well. Then on September 17th, he gets a text telling him it will be in on September 18th instead and he needed to pick it up then. He called the Baybrook location to ask if he needed an appointment and would they be able to transfer the info from his old computer to the new one. They specifically told him he would not need an appointment and just to bring everything in and they'd take care of him. We arrive today as I lug his big ass computer around the mall and we come upon a giant line stretching out the door and down the hall as folks are waiting to get in. It's a new iPhone launch day. Something they neglected to tell us. Once someone came to check us in, they said since it was computer related and not about the phone, we could go right in. After 10 mins of not being approached by any of the employees congregated together chatting away, I approach them asking for help. A girl comes over and asks if we had an appointment. We tell her we were instructed we didn't need one. She explains that all of their "geniuses" are out on the floor for the launch and they would not be available to do the transfer today and we should make an appointment to come back in soon. Needless to say, I'm pissed. My father is very upset. The Apple Store employee takes no responsibility or accountability for any of it and instead explains the breakdown between customer service and the actual store. But we called the store. Yes, but when you do it reroutes you to customer service. And you say there is a breakdown in communication between the two? Well, that's a helluva operation you guys have going here. Maybe you shouldn't reroute your phone calls. Maybe what one says should be honored by the other. And maybe no matter if the customer service center is in Cupertino, Cleveland or Calcutta- they should all be made aware of any major happenings at the various store locations. A morning briefing on each individual location would be a bit exhaustive but how about when they take a call and a particular location is brought up- you pull that up and it alerts you to anything going on that could impact your purchase, pickup or appointment. Surprised one of their "geniuses" hadn't thought of that. So we make an appointment to recreate this nightmare all over again on Sunday. We'll see. Well, now I have to lug his big ass computer back through the mall out to his car only this time I also get to carry his new computer as well. I have been a loyal Apple phone customer/user since the very first one. Sadly, I probably still will be but I will never forget how they treated my dad and the absolute lack of any responsibility whatsoever. I would suggest to anyone shopping Apple products to get them elsewhere.