I rarely leave negative reviews, but my experience was extremely disappointing…read more I brought my hard drive in for data recovery and was initially told it would only take a short time. Instead, the process dragged on for months. During that time, I had to constantly reach out for updates because I was almost never contacted first. Between text messages and more than 20 phone calls, I was repeatedly given new completion dates that were never met. Almost every conversation ended with another reason for the delay--whether it was recovery errors, replacement chips, syncing devices, transfer issues, emergency closures, waiting on parts, or being told it would be finished "tomorrow," "in a few hours," or "in a couple more days." Unfortunately, those promises kept getting pushed back. I understand that data recovery is complex and that unexpected problems can happen. My frustration isn't that the recovery was difficult--it's the lack of honest communication and realistic expectations. If the job was going to take months, I would have appreciated being told that from the beginning instead of repeatedly hearing that it was almost finished. I spent months following up through texts and over 20 phone calls, often being told I'd receive a callback that never came. I even rearranged my schedule multiple times to pick up the drive, only to find out it still wasn't ready. Based on my experience, I cannot recommend this business. If you decide to use them, be prepared for significant delays and make sure you get realistic timelines before leaving your equipment with them.

Needed replacement battery for iPhone, had it replaced. Satisfied with results, everyone courteous…read moreand professional. Would use again .

I already knew what to expect when going in here, but wanted to give the opportunity since they…read morewere the ones who did the work on the iPad originally and claimed that with the screen change out and repairs the home buttons don't work afterwards, which they claim they did all they could do and the screen was fixed now here I am trying to get rid of the iPad and they want to use that against me saying they have to offer bottom dollar due to the home button not working no more which I paid them full price for a screen repair not for them to repair my screen in my home button not work because it did work before. I just choose to go somewhere else there's phone places all over the place. Very unprofessional

Don't recommend. Refuses to be accountable for their mistakes. Over charges people large amount for…read moreLabor work. The botched girl in the reception is very uneducated in phone services. Wasn't any use. Never really do reviews but this one definitely needs one. I took my phone in to get fixed for a black screen and they charged me $300. Day later it was the exact same... so took it back in and they refused to pay for it because it was " damaged ". Asked me to pay $100 more for them to fix it. Wouldn't give my money to them. The girl seemed to be the " owner " she is already botched enough to be giving your money away so do her the favor.

Do not go to this place for repairs. I went in with my mom to have some work done on her phone and…read moreended up asking about a new screen because of slight burn in. He then tells me I also needed a battery, so I approve the replacement of both. I pick up my phone and it is running extremely hot and battery life is tanking every few mins (thus all the problems begin!) Long story short, I end up having to take my phone back in at least 4-5 times and on a few occasions leave it for days (inconvenient) to be told upon pick up that the issue was fixed each time. Every phone pick up yielded more severe problems/glitches, to the point my phone was unusable. He had to replace the battery 3 times (so he said since he thought that was the issue) and each time was more of a nightmare than the first. I asked him if he could refund me at least the cost of battery, since that seemed to be the problem (willing to take a partial refund) and he just kept telling me he would fix it, but never once agreed to even a partial refund. I thought that was fair. Upon picking up my phone the final time and reassured it was fixed for sure this time, I again asked if it is not can you honor a partial refund (he just said it is fixed for sure this time) Well......my phone was basically broke! As soon as I took it home and started using it consistantly the heat was back with a vengeance and my cellphone screen looked like the matrix! Phone was unresponsive from the overheating and just gave out. I ended up having to get a new phone after spending over 200 bucks for him to basically break my phone! My phone was functioning fine when I took it in (just slight shadowing on my screen, but phone was working perfectly) Be careful he does not honor his work, if you can't fix a phone after 4-5 tries you should at least offer some type of refund.

I brought my phone in here to have the screen replaced and after paying $400 for a brand new…read morescreen. I did not even recieve a receipt for the transaction/repair. The phone is not functional and the screen constantly glitches out. This business owner refuses to acknowledge the issue and refuses to repair or remedy the issue. After I brought the phone back to show him the problems he was dismissive and refused to acknowledge the problems. He said "my iPhone 15 does that" "it's a software problem"... anyone with a brand new phone would have the expectation that it is functional. I was told at the time of purchase that the repair came with a 1 year warranty, it's been 4 days since the repair. And the owner refuses to fix the problem. Do not come here, it is a giant waste of your money and time. The only thing this business offers is lies and false advertising.

Last night my phone stopped charging, and I was sure the charging port was broken. I called this…read morerepair shop before they even opened, and he still answered, gave me a quote, and sent me directions. When I arrived, he immediately checked my phone and realized the port wasn't broken--it was just dirty. He cleaned it out, handed my phone back, and simply said, "I don't rob people." I even offered to pay him something, but he refused and just gave me his business card. Truly an honest business that deserves to be trusted and supported. I'll definitely be coming back if I ever need a repair.

Quick and efficient,I come here couple of times and never have any issue with his work.quality work…read moreand affordable.definitely recommended come visit this place.

Cancel my directv service a month and a half ago and they just build me another hundred and eighty…read moresix dollars and ninety eight cents 47 days of service that i'm not even receiving

Good customer experience for me! They got a big screen TV for my kids while they help me! Great…read morestore!

Great customer service. Phone fixed without any issues. I was treated with respect, listened to,…read moreand didn't feel out of place due to age. This 68 year old highly recommends Ok Cellular off Will Clayton Parkway in Humble, Tx.

SCAMMERS We went to…read morethis place because the reviews were very good and it was close to my house. We brought my mom's iPhone 14 Pro Max in to have the battery replaced. Unfortunately, I'm extremely disappointed with how the situation was handled. After about 45 minutes, my mom picked up the phone and came outside. I immediately noticed something was wrong. The screen looked completely different from the original. They had replaced the original OLED display with a very cheap aftermarket LCD screen without telling us that they had damaged the original. I went back inside and told the owner that this was not the screen that was originally on the phone. He didn't seem surprised at all. He said the original screen had been damaged, but nobody had told us about this when we picked up the phone. The owner then told me he would get an OEM screen by the next day and replace it. We came back the following day, and his employees were there. Unfortunately, the replacement screen was still aftermarket and was not a genuine Apple OEM display. I specifically asked multiple times whether the replacement would be recognized as a genuine Apple part and whether there would be an "Unknown Part" notification. I was repeatedly told that it would show as an authentic Apple part. No surprise, it didn't. The phone still showed an "Unknown Part" notification for the screen. They then told me I would have to leave my mom's phone with them so they could send it somewhere to have the unknown-part issue removed. At this point, I no longer trusted them with the phone, so I decided to take the loss and leave. On top of everything else, the replacement battery they installed has been performing terribly. It actually seems to die faster than the original Apple battery that was already in the phone for approximately four years. Based on its performance, I have serious concerns about the quality of the replacement battery they installed. What also bothered me was that they didn't even offer any kind of discount or compensation for the inconvenience. I asked if they could lower the price I had already paid for the battery replacement considering what had happened, and they said absolutely not. Now my mom's phone has both an "Unknown Part" notification for the battery and an "Unknown Part" notification for the screen. The worst part of this entire experience is that they damaged my mom's original genuine Apple screen and then tried to act like it was no big deal. If they had simply been honest with us from the beginning, this review would have been completely different. I understand that accidents happen. What I don't understand is damaging an original part, failing to tell the customer, installing an aftermarket replacement, repeatedly assuring the customer that the replacement was genuine when it wasn't, installing a battery that has performed worse than the four-year-old original, and then refusing to offer even a partial refund or discount for the inconvenience. I would not step foot in here again.

Good services and good business here. Came here just for a phone case. And left out with two phone…read morecases, glass screen protector, and a repair for a cracked screen, all for 102.00. Owner threw the screen protector in for free as a gift. Screen was repaired in 30 mins, looked brand new. Cheaper rates than the known places and faster service time. Recommended over those others.

forgot to take out the plastic that was connected to the screen, didn't notice nor changed my…read morespeaker/sensor on my phone worst place to go to