Went to see Barry again yesterday. As always, service was excellent and the selection of high…read morequality frames was great. Been going at least 15 years

By far the best optical shop in the area. Debbie and Barry are highly skilled and professional to…read moremake sure everything is just right with your glasses. No other optical will give you the customer service you see here. Highly recommend you get your frames and lens here. Large selection of frames and lenses and they can make your glasses if you got a crazy prescription like my teenage daughter.

I went in to this store just to browse but after seeing the unbelievable selection that had on…read moreevery designer and other ones I rarely see all in one place had me excited. Yes sunglasses excite me. I find them to be a crucial part of an outfit and when you pull off a good outfit and top it with the perfect sunglasses..it is very satisfying. I ended up getting not only a great deal on maybe the best looking sunglasses I ever owned, but they upgraded the lenses for free. When I say they I mean the person who helped me, , Laura G. one of the nicest people I have met in a long time and she knew her stuff about glasses and gave me a quick education on the brand that I bought. I will post a pic of them soon.

Been getting my glasses from them for over 30 years. The selection of frames is incredible. People…read morecompliment me on them and ask where I got them. I had a very difficult prescription to fill and they always came out perfect unlike the few times I tried chains.

The doctors are okay. The doctor I saw was attentive and responsive both the first time they made…read moremy glasses and the second time since the first pair of lenses were not acceptable. However if you go there, once you have the prescription in hand and they try to hustle you to look at frames and order glasses, say you have a cousin in the business and head straight for the door. Frames and lenses are way too expensive and at best, no better quality than you'll get elsewhere.

First time visit…read more Very professional staff Met with Dr. Fishbein He took his time, answered all my questions I was very satisfied

Karina had a large following at the Highland Park at Park Eye Center before opening up her very own…read moreshop. She's taken care of my eye wear needs including contact lenses for the last 7 years. Besides the very high end merchandise, she knows all the products covered by Davis Vision and EyeMed. She has great taste, and remembers every single one of my and my family members' preferences.

This place is horrible for a reason, but I'm not allowed to say it…read more Condescending, Arrogant etc. I had to laugh though because as I was leaving this older filthy looking man came in absolutely wreaking of pot. So, I'm sure they enjoyed serving him even more than me.

Horrible customer service ordered two pairs of glasses two weeks later only one pair arrives, calls…read moreme up instead of trying to resolve the issue and order my second pair i get rude and disrespectful attitude. Accusing me of not ordering two pairs of glasses trying to argue, our insurance is accepted everywhere...We will not be going back to this establishment. #YOURLOSS

Poor service, the office staff put through insurance forms 5 months after an appointment, because…read moreof that I can't get contacts or glasses . On top of that they are not allowing me to get one earlier and have not followed up with insurance company to assert that the fault is theirs. Also-know your insurance! They will bill you for items your insurance should cover and tell you you are wrong when you question them. After bringing proof they refused to give money back and put as a credit on account(now  I can't change dr's without losing more money). Terrible service, have gone here for a while but it has deteriorated and the treatment this last year is beyond atrocious. I am losing insurance due to my job and because of this office I won't have what I need that I should have had covered 5 months ago. If you go here #1 know your insurance benefits #2follow up with insurance claims to make sure you were billed on time (their job) #3 go elsewhere if you can!

I highly recommend in focus vision center, they use high end products and have a friendly customer…read moreservice. The staff members were all kind and professional. I will be bringing my whole family here!

I have been a patient of In Focus Vision Center since around 2017 or 2018, and since then my family…read morehas joined on the patient roster. My very first appointment was with Dr. Ray Corbin-Simon. From the beginning I've always been impressed by the quality of care and services rendered by all doctors and staff. The office environment is bright, clean, modern, and inviting. They used to have a Keurig coffee station in the waiting room (before COVID-19). I believe that Dr. Corbin-Simon is the owner which would make this optometry practice a M/WBE. Highly recommend the added services to screen for eye health even though these services are not traditionally covered by insurance. OptoMap ($39) looks at the back of the eye, and iWellness ($39) looks at the layers of the eye. I requested both for a discounted price of $59. I found the optomap reading to be very thorough and illuminating although, but iWellness was not so simple to understand.

I had an extremely disappointing experience at The Optical Shoppe at Princeton spanning over 4…read moremonths. I received a new prescription from my optometrist for distance vision and ordered new sunglasses, distance glasses, and computer glasses. I paid for the frames and lenses for all 3, which came to more than $1,000. When I returned weeks later, only the distance glasses had been created. When I put them on, I realized the prescription made my vision worse, not better. I decided not to get the distance glasses and sunglasses and to only get a new pair of computer glasses with my previous prescription. I asked to be refunded for the pairs of glasses I would not be purchasing and was told by the associate to wait until I received my new computer glasses at which time a final refund would be granted. I had my previous optometrist fax my old prescription to the associate I was working with at The Optical Shoppe. When I had not heard from him about my new computer glasses after 3-4 weeks, I called only to discover that the prescription faxed to him by the optometrist was incomplete and that it was my responsibility to get the complete prescription to him. This was the first frustrating experience as I was never told by him that the prescription he received was incomplete, so there was no way I could have known this and re-request the full prescription be faxed, nor did the associate call the optometrist to request the full prescription. I worked with the associate and picked out new frames for the computer glasses and had the old prescription faxed to him. When I received the call that my new computer lenses were in, I discovered that the associate never put in the order for the new frames I had picked out with him a few weeks earlier. He denied that I had given him the frames I selected with him weeks ago. I was very disappointed about his lack of accountability and professionalism. He then had his supervisor see me and she very sternly (and rudely) told me that I should take my business elsewhere rather than offering to fix the problem that The Optical Shoppe had created. When I explained that I wanted to have the computer glasses made at The Optical Shoppe, she told me I had to pay for any new frames I would purchase, which I had agreed to do multiple times during our discussion, but did not offer initially to refund the money I had spent (over $1,000) months earlier for glasses. She finally did process my refunds, but only after I insisted this be done. In so many ways and in almost every interaction I had with them over 4 months, The Optical Shoppe staff was unhelpful and unaccommodating. I decided not to do business with them given repeated failures to properly take and fill my order, their lack of accountability for mistakes they made, their unwillingness to try to fix things, and for the rudeness with which I was treated. As a physician, I recognize the importance of caring for the patient in a kind, compassionate, and understanding way, and to accept responsibility for any mistakes one makes during the course of providing care or a service.

I was a loyal and happy customer for over 20 years until this last visit - which will be my last…read morevisit. Before I explain why, I want to thank Melissa and the rest of the crew at the Optical Shoppe for all the good work and kindness that provided for all those years and say how very sad I am to be taking my business elsewhere. The shop has changed for the worse, apparently due to the recent change in ownership. The selection of merchandise has changed significantly, so that you are forced to choose between a smaller collection of low/mid-tier ($125-$225) frames and a beefed-up collection of premium ($500+) merchandise. This upsell tactic was made even more painful for me by their with elimination of one of my favorite brands (Flexon) and a much-reduced selection of RayBan frames. Service has gone the same route. The poor sales people are rushed and impersonal, not entirely their fault since the store appears to be quite understaffed. It would also explain why they act as if answering questions was more of an annoyance than part of their job. More important, they seem to be constrained by new policies that don't allow them to offer small courtesies they once did, such as recording our preferences in frames and holding them until new prescription was ready. Does anybody have a suggestion for a better store - preferably not one of those big chains?

I had a wonderful experience with Dr. Adam Zhao. Dr. Zhao is extremely knowledgeable, thorough, and…read morepatient. They took the time to explain the process during the eye exam, answered all of my questions clearly, and made sure I fully understood. I never felt rushed, which is something I truly appreciated. The level of care and attention to detail was outstanding. Whether it was updating my prescription or discussing long-term eye health, I felt confident that I was in very capable hands. I highly recommend Dr Zhao to anyone looking for a professional, caring, and highly skilled eye doctor. I will definitely be returning for my future eye care needs!

I have Dr Adam Zhao as an optometrist for 5 years. Dr Zhao is both highly professional and takes…read morethe time to thoroughly answer my questions. Highly recommended!