I went in to this store just to browse but after seeing the unbelievable selection that had on…read moreevery designer and other ones I rarely see all in one place had me excited. Yes sunglasses excite me. I find them to be a crucial part of an outfit and when you pull off a good outfit and top it with the perfect sunglasses..it is very satisfying. I ended up getting not only a great deal on maybe the best looking sunglasses I ever owned, but they upgraded the lenses for free. When I say they I mean the person who helped me, , Laura G. one of the nicest people I have met in a long time and she knew her stuff about glasses and gave me a quick education on the brand that I bought. I will post a pic of them soon.

Been getting my glasses from them for over 30 years. The selection of frames is incredible. People…read morecompliment me on them and ask where I got them. I had a very difficult prescription to fill and they always came out perfect unlike the few times I tried chains.

I've been coming here for years now. The entire staff is very friendly and very helpful. The…read more doctors are excellent. The other day I had the newest doctor, Dr Possible. she was excellent. her exam was so thorough and she was very attentive to my examination I highly recommend them!

I was referred to this place from a Facebook group. Everyone praised them. My daughter and I have…read morebeen going to another eye doctor but it seems like we will be parting ways with him because to get an appointment there it's a 4 months wait, which is ridiculous. So, we had our first appointment with Dr. Alan Zastrow this week. Very happy with the service. I'm also impressed with the machines they use here. Both my daughter and I were seen back-to-back and we were done within 1 hour. Dr. Zastrow has a very good bedside manner. Easy to talk to, has a sense of humor, etc. Sadly, they no longer take my insurance so this visit was out of pocket, but it was affordable. And for a yearly visit it's not a big deal that I have to pay. I was also impressed that we got his business card which was laminated and on the back they put our info (prescription strength) and when our next appointment will be. Plus, the office is a 5 minute drive from our house. So, we found our new eye doctor for the future.

Horrible customer service ordered two pairs of glasses two weeks later only one pair arrives, calls…read moreme up instead of trying to resolve the issue and order my second pair i get rude and disrespectful attitude. Accusing me of not ordering two pairs of glasses trying to argue, our insurance is accepted everywhere...We will not be going back to this establishment. #YOURLOSS

Poor service, the office staff put through insurance forms 5 months after an appointment, because…read moreof that I can't get contacts or glasses . On top of that they are not allowing me to get one earlier and have not followed up with insurance company to assert that the fault is theirs. Also-know your insurance! They will bill you for items your insurance should cover and tell you you are wrong when you question them. After bringing proof they refused to give money back and put as a credit on account(now  I can't change dr's without losing more money). Terrible service, have gone here for a while but it has deteriorated and the treatment this last year is beyond atrocious. I am losing insurance due to my job and because of this office I won't have what I need that I should have had covered 5 months ago. If you go here #1 know your insurance benefits #2follow up with insurance claims to make sure you were billed on time (their job) #3 go elsewhere if you can!

We had such a good experience. My mom, my daughter and myself bought glasses. Excellent customer…read moreservice and the optician really knows his business. My sunglasses are perfect. The store has a wide range of glasses and price points. My mom who always has a hard time getting new lenses found that her glasses improved her vision from her last set of eye glasses. Will be visiting Optimeyes again! See you soon.

Very personable staff, visit felt like a chat with family…read more Selection was well priced. They recommended for me, a pair that is well suited to my trade

Ruth is the best. The selection is always up to date and through the years as a client, the service…read morefrom Ruth Hanson is exceptional. Ruth knows how glasses should fit. My comfort in wearing glasses is priority & the reason I shop there. Go and check it out, it's worth the experience.

The best care that I have ever received for eye care has been at J.J. Poole in Milltown. Ruth is…read morethe owner and she takes all the time you need to make sure that your prescription and frames are right. There are no "One Hour" promises, no pressure and last minute offers to get you to make a decision. She is kind and patient and makes sure its right. I especially enjoy the selection of frames. I like the bright colored, metal ones but she has everything including readers, sunglasses, protective goggles and children's frames. My husband even gets his frames there. He is rough on his glasses and he is always bringing them in for repairs. Ruth is great. Go see her on Ryders Ln where the Tomato Factory is.

The staff was very accommodating and squeezed me into their schedule because I had a time sensitive…read moreneed for a visit. When I arrived, they greeted me at the door, the ladies were all very friendly. The techs were very knowledgeable. The doctor was very thorough and professional during the exam. I had a vision plan but didn't know much and the office staff helped me find my coverage and optimize my glasses based on my plan. For glasses, the office had a nice selection of frames and helped guide me through the process (I had not had Rx glasses before). Location was nice because they have a little parking lot which means you don't have to search for a spot and pay a meter like most places in Somerville. Highly recommend.

I won't go into great detail, but I've had a medical condition for the past month that has…read moreprevented me from driving. One of my requirements from the NJMVC to reacquire my drivers license is to provide them with results from a vision test. I don't use my glasses currently and I'm not required by the state to wear them while driving. I called SFE on Wednesday (5/8/19) to obtain the strength of my last prescription glasses so that I can replace my old and scratched lenses in order to properly perform my vision test. After filling out my release form, I dropped it off in person (as I was not allowed to fax or email it over). As I dropped it off (since I currently do not have the ability to drive) I requested from Wendi, the receptionist, that she please call me when the records are completed so I could coordinate with someone for a ride over to pick them up. She confirmed this by reading my phone number from my file out loud to me to check that it was still the same. Yesterday (5/9/19), I called the office around 4:45 PM to see why I haven't received a call to see if my documents were ready as I was promised. I was told in a very condescending tone that "they've been here waiting since 2:00 PM." When I asked over the phone why I didn't receive a phone call, I got a song and a dance about how "I never asked for a phone call". You literally read my number out loud to me. I'm not allowed to drive. Why would I lie about asking for a phone call? Not my fault she's unorganized and didn't write anything down. When I mentioned that I'm not trying to argue about this over the phone, again, I got a condescending tone of "well, they're here now". Nice. I have 45 days to submit all of my tests to the NJMVC, so I had no choice but to find a ride for this day. Once I walked in, without saying a word, I was handed an envelope with all of my personal medical records. No identification was asked for, no date of birth, nothing. She just assumed I was the correct person picking up my documents. HUGE HIPAA VIOLATION!! I said "that's it?" She said "yup." Unfortunately, my girlfriend was present for all of my recent trips and had to witness all of this first-hand...but on we go with our lives. Thank you Somerville Family Eyecare for all of the hard work and effort you've put into running your practice. I appreciate what you've been able to do to correct my vision over the past 12 years. Unfortunately, I'm not going to allow my records to be in the hands of someone so careless that they just hand them out to anyone that just walks in the front door. Oh, and I also don't appreciate the nasty attitude from Wendi. I was originally going to see if SFE could provide my vision test since I now have vision insurance for the first time in 4 years, but I think I'd prefer to go anywhere else.

I have been going to Dr. Hudecheck for 12 years and she has my glaucoma under control. She is up to…read moredate on all the new technology.

This place Rocks! Dr Hudachek and her staff are courteous, professionals, and caring. Its a clean…read moreand up to date place. I have had visits for the last 20 years and they shine every time! They have a good selection of glasses too. Nowadays, people simply buy lenses and glasses online.

just as some people mentioned before, doctor is fine but staffs are really unprofessional. it…read moreappeared the rotation rate was high. I was overcharged for unauthorized insurance. when I went back to go over this issue, the staff couldn't explain clearly about the mistake and told me the manager would call me back for discussion but, ironically, no one did. I wouldn't recommend this office after unhappy experience from past few years and won't go back again. if you do not want to be frustrated, stay away.

Very friendly and helpful staff. Plan to spend lots of time there as they are very thorough. I…read morehighly recommend!!