I've been going to Absolute Eyewear for around 3 years for my and my family's eye exams and some…read moreglasses work. Dr. Martinez and Jennifer are great to work with and easy to do business with. They're also very accommodating when I bring frames bought outside and ask for them to fit them with lenses they do it without any issues. I've even brought EU frames and they've managed to get me lenses even when the frames aren't quite US standard. I highly recommend supporting them!

Very friendly and accommodating. Brought in old ray bans that were broken and they were able to…read moretake their time and find the right pieces to make them look brand new. Prices are great and I'll gladly be going back.

Rude, arrogant, don't care attitude, unprofessional, unpleasant- All synonymous to how the front…read moredesk people are!! I am an avid reviewer and think several times before taking even a star off, but very rarely I feel annoyed that there is nothing less than 1 star. Never going back to this place and would never recommend this place to anyone!

Amazing selection and fantastic service. Great prices and transparency re cost etc. Very…read moreknowledgeable staff who will go out of their way to make your visit a success. The owner is very knowledgeable and helpful.

Unfortunately the wait time was ridiculous so I had to leave. I came early and waited an…read moreadditional 45 minutes past my appointment time. There were still 2 or 3 people queued up before me. Very disappointed and frustrated by the experience. I was not planning on purchasing glasses from this location and with that was going to get charged an additional $25 for pupil distance measurement. Oh no. That's crazy. I will NOT be going back.

I ordered prescription glasses back on June 11 they cost almost $800 told me will be ready in 2…read moreweeks we're in August still did not receive them went there 3 times they're excuse my lenses are on back order they don't even have the audacity to call their customers and tell them what's going on very unprofessional customer service I even disputed the amount I paid them got my money back thanks to my bank they even treat their customers with arrogance like oh we told last time you they're on back order like you have to check on your order one of the workers there and have a nurse scrub on she's a real bitch really bad place don't even recommend this place to anybody you really care about

I had an extremely disappointing experience at The Optical Shoppe at Princeton spanning over 4…read moremonths. I received a new prescription from my optometrist for distance vision and ordered new sunglasses, distance glasses, and computer glasses. I paid for the frames and lenses for all 3, which came to more than $1,000. When I returned weeks later, only the distance glasses had been created. When I put them on, I realized the prescription made my vision worse, not better. I decided not to get the distance glasses and sunglasses and to only get a new pair of computer glasses with my previous prescription. I asked to be refunded for the pairs of glasses I would not be purchasing and was told by the associate to wait until I received my new computer glasses at which time a final refund would be granted. I had my previous optometrist fax my old prescription to the associate I was working with at The Optical Shoppe. When I had not heard from him about my new computer glasses after 3-4 weeks, I called only to discover that the prescription faxed to him by the optometrist was incomplete and that it was my responsibility to get the complete prescription to him. This was the first frustrating experience as I was never told by him that the prescription he received was incomplete, so there was no way I could have known this and re-request the full prescription be faxed, nor did the associate call the optometrist to request the full prescription. I worked with the associate and picked out new frames for the computer glasses and had the old prescription faxed to him. When I received the call that my new computer lenses were in, I discovered that the associate never put in the order for the new frames I had picked out with him a few weeks earlier. He denied that I had given him the frames I selected with him weeks ago. I was very disappointed about his lack of accountability and professionalism. He then had his supervisor see me and she very sternly (and rudely) told me that I should take my business elsewhere rather than offering to fix the problem that The Optical Shoppe had created. When I explained that I wanted to have the computer glasses made at The Optical Shoppe, she told me I had to pay for any new frames I would purchase, which I had agreed to do multiple times during our discussion, but did not offer initially to refund the money I had spent (over $1,000) months earlier for glasses. She finally did process my refunds, but only after I insisted this be done. In so many ways and in almost every interaction I had with them over 4 months, The Optical Shoppe staff was unhelpful and unaccommodating. I decided not to do business with them given repeated failures to properly take and fill my order, their lack of accountability for mistakes they made, their unwillingness to try to fix things, and for the rudeness with which I was treated. As a physician, I recognize the importance of caring for the patient in a kind, compassionate, and understanding way, and to accept responsibility for any mistakes one makes during the course of providing care or a service.

I was a loyal and happy customer for over 20 years until this last visit - which will be my last…read morevisit. Before I explain why, I want to thank Melissa and the rest of the crew at the Optical Shoppe for all the good work and kindness that provided for all those years and say how very sad I am to be taking my business elsewhere. The shop has changed for the worse, apparently due to the recent change in ownership. The selection of merchandise has changed significantly, so that you are forced to choose between a smaller collection of low/mid-tier ($125-$225) frames and a beefed-up collection of premium ($500+) merchandise. This upsell tactic was made even more painful for me by their with elimination of one of my favorite brands (Flexon) and a much-reduced selection of RayBan frames. Service has gone the same route. The poor sales people are rushed and impersonal, not entirely their fault since the store appears to be quite understaffed. It would also explain why they act as if answering questions was more of an annoyance than part of their job. More important, they seem to be constrained by new policies that don't allow them to offer small courtesies they once did, such as recording our preferences in frames and holding them until new prescription was ready. Does anybody have a suggestion for a better store - preferably not one of those big chains?

I am very happy I found Dr. Hanlon at the eye exam group! He is just great. He has a delightful…read moresense of humor, and I actually found it relaxing to be in his soothing spa-like office. Everything about today's appointment was smooth, from the nice woman I talked with when I scheduled, to being seen punctually at my appointment time, to the office manager submitting to insurance and being clear how much insurance would cover. The array of machines used to test eyes are state of the art. The friendly practitioner who operated the machines wiped them down with disinfectant right before I put my chin or eyes against them, which I appreciated. I also am impressed that this office did a retinal scan, which screens for other health problems beyond just how sharp ones vision is. Healthy eyes are important for a happy life! I give a 100% positive recommendation to anyone who needs an eye doctor, to come to Dr. Hanlon!

Glasses aren't helping and nothing wrong with retina had retested . Saw better with old pairread more

The best pair of glasses and most comfortable. I had a problem seeing out of my glasses and the…read moredoctor here was able to adjust my prescription that another place gave me wrong. I highly recommend this place for eye exams and glasses.

Upon going to the sister store in Downtown Freehold, I was told the original store in Colts Neck…read morehad an even extensive array of frames to choose from. After visiting, I can truly say, both these stores have a wide variety of glasses to suit everyone's personal style. I found several I fell in love with. After trying them all on, thanks to the patience of the sales associates, I made my selection. Payment is quite easy. They honor Apple Pay, Venmo, and credit card. Note: They do have an optometrist should you need one for an examination but I didn't use them so I cannot speak about that service.

Looking for a great place with a big selection of eyewear? This is it! My eye doc is located here!…read moreI highly recommend him. Ask for Dr. Dzurenda. He's been taking care of my eyes for years!

I came to this place to have my eyes checked, then decided to have new glasses put in a frame I…read morelike. I was told it can be done, so I brought a frame. I paid in total $224 and the frame was ruined - see photo attached, with both sides of the frame being distinctively not round in shape. Just in case, I have another pair to compare with, so I am confident in saying that the frame was damaged by those who put the glasses in it. I am going to visit the place and see if they have any decency to acknowledge poor job and to return the money.

Horrible customer service ordered two pairs of glasses two weeks later only one pair arrives, calls…read moreme up instead of trying to resolve the issue and order my second pair i get rude and disrespectful attitude. Accusing me of not ordering two pairs of glasses trying to argue, our insurance is accepted everywhere...We will not be going back to this establishment. #YOURLOSS

Poor service, the office staff put through insurance forms 5 months after an appointment, because…read moreof that I can't get contacts or glasses . On top of that they are not allowing me to get one earlier and have not followed up with insurance company to assert that the fault is theirs. Also-know your insurance! They will bill you for items your insurance should cover and tell you you are wrong when you question them. After bringing proof they refused to give money back and put as a credit on account(now  I can't change dr's without losing more money). Terrible service, have gone here for a while but it has deteriorated and the treatment this last year is beyond atrocious. I am losing insurance due to my job and because of this office I won't have what I need that I should have had covered 5 months ago. If you go here #1 know your insurance benefits #2follow up with insurance claims to make sure you were billed on time (their job) #3 go elsewhere if you can!