Great guy! The screws were broken on my frames and Wayne was able to repair it. I'll be coming back…read morefor business again!

Had a very good experience using Wayne for the very first time. He went above and beyond…read moreexpectations in setting up an appointment and completing 2 new pairs of glasses and replacing lenses in 2 others. I highly recommend Custom Eyes to anyone looking for new glasses or needs a repair.

It was time to go back to the eye, doctors..aahh sigh. The joys of getting older. This little…read moreeyeglasses doctor and shop is located in the shoprite at mid state mall in east brunswick 2 steps away from a dunkin. The doctor was pleasant and efficient. Didn't talk down to me. I had my prescription in minutes. I picked out my lenses by the helpful young kid named Danal(sp). His mom and him basically run the glasses portion of the shop. They are courteous and most helpful at helping you pick the right frames for your face. Within a week, I had my new glasses. They made sure they fit right and their were no problems. It's definitely a great place if you're in the market for new glasses and an eye exam. So you can get an eye exam,pick out your glasses, grab a dunkin' if that's your thing, and do your grocery shopping all in one swoop. They take most insurances and are cost effective. So if ya can't read this go to optical.

This is a follow-up to my review from 2018. Optical Image still gets 5-stars!!…read more Since our first visit 5 years ago, we've replaced/updated our glasses at least twice. Vesta continues to give us outstanding service. She takes the time and puts in the effort to make sure we are satisfied. When I was having trouble focusing on my computer screen with my progressive lenses Vesta suggested she make an "old school" bifocal so I could have a mid-range and reading lens. (side note: I worked form home during the pandemic so the focus on my screen was different from the office) She helped us found a simple frame that looked good and would work for the bifocals. They were perfect! And now, Vesta's son is working there, too, and he is just as easy and pleasant to work with. All we can say is "keep up the good work! we truly appreciate it!"

I had my first appointment last week and liked it a lot! The girls at reception were all very kind…read moreand welcoming. There was a bit of a long wait for my scheduled appointment, but Evelyn, who assisted me with picking out a pair of glasses, picked up on the delay and occupied me. I saw Dr. Lauletti who was friendly and informative.

Don't waste your time or money. They want to charge you as much as humanly possible. I've been…read morewearing contacts for over 20 years but somehow was still forced to pay the fee for them to teach me how to put in and take out my contacts. I declined the lesson since I have plenty of experience putting in and taking out my contacts. Doesn't matter you still have to pay for it. Anyone with half a brain could spot their unethical behavior from a mile away.

I recently tried to go the cheap route and bought glasses (prescription sunglasses) online through…read moreGlassesUSA. The two prs arrived and I immediately realized that they were the wrong size. I called them, they made the return process easy and that's where the nightmare began. I tried getting the correct size/pair and they told me that they weren't made, only non prescription in that size? Then I asked for a refund (7-10 business days) and it took about 20 days to get my refund. I went to LensCrafters on Rte 18, got EXCELLENT service from start to finish and got both pairs (the size I wanted all along) in just over a wk. This is my second time dealing w a LC location and it was outstanding in every way both times, I'll just go there in the future, it's a no brainer!

Kapila really took care of my needs and every time I enter the store it feels like home and Kapila…read morewas my sister today. The quality of care she provided was exquisite and well appreciated.

Dr. Abbas was great. Giving professional advice wgrb asked i appreciate a dr that has opinion based…read moreon their profession/specialty Will come again for eye care

Let's start with what's good about this place. I was very impressed with this location as they…read moreprovide one of the best when it comes to customer services. I had an appointment for my father-in-law who was getting his first glasses from the US. Right from getting him checked in, his eyes tested and the ophthalmologist checking him and to the glass selection, everything was smooth and in length. We felt he was in the right place and right hands of various people, throughout the process. Special mention to Kapila who patiently sorted out his insurance details and helped with the frame selection. He got himself one of the best regular use glasses and he was so impressed that he also got nice cooler shades. We got the glasses on promised timelines and we couldn't be more happier about the new glasses as they perfectly fit his optical needs. Well about the bad part of this place, I'll share when I find one!

Ruth is the best. The selection is always up to date and through the years as a client, the service…read morefrom Ruth Hanson is exceptional. Ruth knows how glasses should fit. My comfort in wearing glasses is priority & the reason I shop there. Go and check it out, it's worth the experience.

The best care that I have ever received for eye care has been at J.J. Poole in Milltown. Ruth is…read morethe owner and she takes all the time you need to make sure that your prescription and frames are right. There are no "One Hour" promises, no pressure and last minute offers to get you to make a decision. She is kind and patient and makes sure its right. I especially enjoy the selection of frames. I like the bright colored, metal ones but she has everything including readers, sunglasses, protective goggles and children's frames. My husband even gets his frames there. He is rough on his glasses and he is always bringing them in for repairs. Ruth is great. Go see her on Ryders Ln where the Tomato Factory is.

This establishment has heart. The staff are quite friendly and the doctor is a charming and kind…read moreperson. A eye glass place that I will be visiting often for a new pair!

So I came into the eye center for a routine check up and prescription glasses. I was greeted by the…read morevery animated & personality driven Nicholas Quinto who is the manager at the east Brunswick New Jersey office. He was nice and fast paced & gave me a lot of insight on the selection of glasses and prices. Dr. Hoi Fongli was the optometrist who took care of me & was extremely thorough when he did the eye exam. I'll definitely be back it's a great staff that's very friendly & open. -Kim Trachtenberg

This is the second time I have been here, past time was about a year ago…read more Anthony from the Walmart Vision Center is more interested in spending all of your money than what is best for your eyes. Such a horrible experience! According to him, if you don't go with their top of the line everything you are not doing the best thing for your eyes. AVOID Anthony from Walmart Vision Center! What a con artist!

I called with a model number for frames I got at another walmart that didn't have them. I spoke…read morewith a guy there with an accent. I gave him the only number I was able to get and he told me to hold on and he'll look. I also told him they were $9 frames to help narrow them down. He came back on the phone and asked if they are for kids or adults. I told him they are for me and as I went to tell him they were in the kids section he put me on hold already. So I waited for him to get back on the phone. As he did he asked me to retrieve the UPC number because there is 300+ frames to look through. I told him, As ilI was trying to tell you before you put me on hold they are for me but they were found in the kids section. He wanted to argue with me saying that is why I asked you if they were for kids or an adult. I told him they are for me and I am obviously an adult but they are in the kids sections. So I told him look I'm not looking to argue with you. And he started throwing a tantrum saying he is only trying to help and giving all of these excuses why he can't locate them with the numbers I gave him. Only to get louder and louder so I hung up on him as he was wasting my time with excuses and more aggression. Be aware, if that is the amount of laziness they have you need to seek someone else. These are your eyes and they are an important part of your life.

Helped me pick out frames that fit my face, look good, and lenses with appropriate tint at a great…read moreprice.

I went for a checkup today so that I could get new contacts. The entire length of the store was…read moreroped off and they only let you in after asking some health related questions, taking your temperature, and giving you some hand sanitizer. I also saw them wiping down the equipment before I used them. All the individuals there were extremely friendly and I was done very quickly. I've also been here several times in the past, and the staff has always been great.

I had a very upsetting experience with this doctor and would not recommend him, especially to…read moreanyone who struggles with anxiety or sensory sensitivities. I came in for a concern about a spot in my eye, and without much explanation, he immediately dismissed it as dirt and attempted to approach my eye with a needle. I was already feeling anxious and lightheaded, so I calmly asked if I could reschedule and bring a support person to help me manage my anxiety during the procedure. Instead of showing understanding or professionalism, he became extremely rude and dismissive. He repeatedly called me a "baby" and mocked my request for support, saying it was unnecessary and "stupid." I explained that I am neurodivergent and that having support is important for me, but he continued to belittle me. He then told me that if I didn't allow him to proceed immediately, he would refuse to see me again and asked me to leave his office. I left feeling humiliated and ended up crying in my car. No patient should be treated this way--especially when they are being open about their mental health needs. This was not only unprofessional, but completely lacking in empathy and basic respect. Please find another doctor!!!!!!

My colleague went in for an eye exam, but the doctor began commenting on her weight, and told her…read moreshe should lose weight. That felt unnecessary and outside the scope of an eye specialist's role. Unless there was a clear medical reason connected to her eye health, it wasn't appropriate to make that kind of remark especially without proper context or sensitivity.